companion app installs but never works

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Tony Hart

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Nov 16, 2023, 10:51:41 PM11/16/23
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Have tried multiple betas and the default packages from extension library. Companion app doesn't work.. app only works if I can download with browser

VDH - 8.1.0.0a8
FF - 119.0.1

jcv...@gmail.com

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Nov 17, 2023, 2:12:34 AM11/17/23
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Tony Hart

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Nov 27, 2023, 7:20:42 PM11/27/23
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On the extension settings page I do the recheck and it always returns "Checking companion app returned: An unexpected error occurred"
Happens regardless of CoApp version

jcv...@gmail.com

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Nov 28, 2023, 3:25:24 AM11/28/23
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michael brown

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Dec 3, 2023, 1:01:21 AM12/3/23
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I'm running Ubuntu 22 and have Firefox installed from a deb (not the usual APT version from SNAP). After lot of reading I found no solution.
However, I thought why not test vhcoapp from the command line. When you do this it says try the install flag! Now the videos are downloaded.
The command is:
   //opt/vdhcoapp/vdhcoapp install

Hope that fixes people's issue.

Tony Hart

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Dec 6, 2023, 2:47:35 AM12/6/23
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Last update with re-registering the app seems to have fixed it! ty
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