Требуется установить дополнение-спутник

794 views
Skip to first unread message

Maksim Frolov

unread,
Jan 2, 2024, 12:15:54 AM1/2/24
to Video DownloadHelper Q&A
Не могу ничего скачать, пишет нужен плагин установить, но после установки, проблема не ушла. Что делать? 
1.png

jcv...@gmail.com

unread,
Jan 2, 2024, 3:32:31 AM1/2/24
to Video DownloadHelper Q&A
Hi Maksim,
What are your versions ? (OS, browser, VDH, CoApp)
Can you translate for us what is written on your screenshot?
jerome


Rolf Strömgren

unread,
Jan 2, 2024, 5:13:24 AM1/2/24
to Video DownloadHelper Q&A
Hi everybody. The screenshot seems to mean "to fulfil the given operation it is needed to install an external app", and the button says something like "install the companion app". If I understand Maxim correctly, he has already installed it, and still has this problem.


Rolf Strömgren

unread,
Jan 2, 2024, 5:35:36 AM1/2/24
to Video DownloadHelper Q&A
Hmm... Could this be the same problem as in the thread "EXT STOPPED WORKING"?

Maksim Frolov

unread,
Jan 5, 2024, 12:31:29 AM1/5/24
to Video DownloadHelper Q&A
Да, именно такая проблема. Я установил уже много раз и все равно пишет, что нужно установить 

вторник, 2 января 2024 г. в 13:13:24 UTC+3, Rolf Strömgren:

Maksim Frolov

unread,
Jan 5, 2024, 12:31:53 AM1/5/24
to Video DownloadHelper Q&A

Google Chrome. New version 
вторник, 2 января 2024 г. в 11:32:31 UTC+3, jcv...@gmail.com:

jcv...@gmail.com

unread,
Jan 5, 2024, 3:19:53 AM1/5/24
to Video DownloadHelper Q&A
Can you check your antivirus? Does it find an issue with the CoApp?
jerome


Reply all
Reply to author
Forward
0 new messages