fails to download

Fl

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Dec 27, 2023, 2:26:27 PM12/27/23

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VDH latest stable randomly downloads ok and for some videos just spits out choppy, jumpy videos, or completely blank. I updated both the VDH as well as the companion app to their latest versions. Any workarounds?

jcv...@gmail.com

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Dec 28, 2023, 2:52:36 AM12/28/23

to Video DownloadHelper Q&A

Hi,
Please give us more information about your issue.
- What are your versions ? (OS, browser, VDH, CoApp)
- Can you share a public link for a video with this issue?
jerome

paul wal

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Dec 28, 2023, 7:00:09 AM12/28/23

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I have the a similar error issue after installing new companion app
receiving error msg on all downloads

this link was from vimeo in particular

Screenshot 2023-12-28 135935.jpg

paul wal

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Dec 28, 2023, 7:03:47 AM12/28/23

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links that failed - on all browsers incl firefox

https://player.vimeo.com/video/898312290
https://www.youtube.com/watch?app=desktop&v=2T3gnXt_khs

jcv...@gmail.com

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Dec 28, 2023, 9:41:42 AM12/28/23

to Video DownloadHelper Q&A

Hi,

Vimeo has issues that will be fixed in next release.

For the youtube video, I can download it without problem.

What are your versions ? (OS, browser, VDH, CoApp)

jerome

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