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Video DownloadHelper Q&A

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Please do not post in this group any longer.

Please use our new support forum for all your VDH discussions. The new forum is here:

https://github.com/aclap-dev/video-downloadhelper/discussions?discussions_q=

PLEASE use the search function before posting. When posting, specify: your operating system (Windows, Mac, Linux), your browser (Firefox, Chrome, ...) with its version number, VDH version number, CoApp version number, at least one URL of a page containing a video you have a problem with. Scroll this area down to see useful links.

Frequently Asked Questions
Add-on: Latest versions for Firefox, Chrome and Edge
Add-on: Latest beta versions for Firefox, Chrome and Edge
Companion App: Latest V1
Companion App V2: Latest V2
Companion App all versions: GitHub repository
Companion App: What to do if not recognized

0 selected

11/16/17

VDH7: READ BEFORE POSTING

Video DownloadHelper 7.0.0, the first version compatible with Firefox Quantum (v57), was released on

unread,locked,

VDH7: READ BEFORE POSTING

Video DownloadHelper 7.0.0, the first version compatible with Firefox Quantum (v57), was released on

11/16/17

5/9/24

how can i download jav video

hello I find 3 JAV site JAVRS JAVSB RJAV how can i download this site videos

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how can i download jav video

hello I find 3 JAV site JAVRS JAVSB RJAV how can i download this site videos

5/9/24

char...@surridgeco.com, … spiral...@gmail.com5

4/12/24

Help with updating the companion app (version 1.6.2) on Macbook Air

Apple Silicon is now supported. DownloadHelper - Video download browser extension On Friday, April 12

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Help with updating the companion app (version 1.6.2) on Macbook Air

Apple Silicon is now supported. DownloadHelper - Video download browser extension On Friday, April 12

4/12/24

Stepping Skills

4/12/24

Extension Not Supporting Chrome

Hello, I have purchased your license for google chrome, but now as your extension is not compatible

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Extension Not Supporting Chrome

Hello, I have purchased your license for google chrome, but now as your extension is not compatible

4/12/24

John, … Dane “dontheorist” Wilkinson3

4/7/24

license - HLS streaming restriction

any relation to one eyed willy from the Goonies....??? On Monday 29 January 2024 at 23:16:55 UTC Wild

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license - HLS streaming restriction

any relation to one eyed willy from the Goonies....??? On Monday 29 January 2024 at 23:16:55 UTC Wild

4/7/24

4/4/24

my license not work

I purchased a Lifetime Premium VDH , Chrome license on 03/31/2020 . Ident number of transaction is

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my license not work

I purchased a Lifetime Premium VDH , Chrome license on 03/31/2020 . Ident number of transaction is

4/4/24

baraba...@gmail.com, jcv...@gmail.com2

3/25/24

conversion destination

Hi, What are you using? Convert local files or download and convert? jerome

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conversion destination

Hi, What are you using? Convert local files or download and convert? jerome

3/25/24

jcv...@gmail.com

3/22/24

Re: "Native port disconnected" when attempting video download

Hello, We have a new forum that developers read. Could you post this problem with the necessary

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Re: "Native port disconnected" when attempting video download

Hello, We have a new forum that developers read. Could you post this problem with the necessary

3/22/24

Fabio Natali, jcv...@gmail.com2

3/15/24

Premium version Downloadhelper

Hi, Can you post on our new forum? : https://github.com/aclap-dev/video-downloadhelper/discussions/

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Premium version Downloadhelper

Hi, Can you post on our new forum? : https://github.com/aclap-dev/video-downloadhelper/discussions/

3/15/24

3/5/24

MP4 to mp3 conversion issue

Hi All. Good evening to you. How are you? I am unable to convert YouTube videos to MP3 formats as per

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MP4 to mp3 conversion issue

Hi All. Good evening to you. How are you? I am unable to convert YouTube videos to MP3 formats as per

3/5/24

3/5/24

I Lost my license info how i can get it back?

I purchased it awhile back and cannot locate it

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I Lost my license info how i can get it back?

I purchased it awhile back and cannot locate it

3/5/24

Rocie Carrillo, … /我只是一個路過的小帥哥25

2/27/24

Recovering License Key

I lost my license too. I really need a new license number. This is my receipt... jcv...@gmail.com 在

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Recovering License Key

I lost my license too. I really need a new license number. This is my receipt... jcv...@gmail.com 在

2/27/24

Gino, … Amelia Jones7

2/20/24

4k download error

Use these tools or apps like 4K Video Downloader and ssyoutube to download videos effortlessly and

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4k download error

Use these tools or apps like 4K Video Downloader and ssyoutube to download videos effortlessly and

2/20/24

2/19/24

Re: Abridged summary of video-downloadhelper-q-and-a@googlegroups.com - 1 update in 1 topic

في الأحد، ١١ فبراير ٢٠٢٤, ٤:١٤ ص <video-download...@googlegroups.com> كتب: video-

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Re: Abridged summary of video-downloadhelper-q-and-a@googlegroups.com - 1 update in 1 topic

في الأحد، ١١ فبراير ٢٠٢٤, ٤:١٤ ص <video-download...@googlegroups.com> كتب: video-

2/19/24

Simon Dykes, … Black Beard16

2/15/24

Why everything just started been downloaded in MKV format

Jerome, Might be the sites issue and not VDH.... I downloaded Halo S02 E03 this morning. I selected

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Why everything just started been downloaded in MKV format

Jerome, Might be the sites issue and not VDH.... I downloaded Halo S02 E03 this morning. I selected

2/15/24

2/15/24

Downloads no longer showing up in Ctrl+J downloads?

mmmm ok, In the previous version it just popped up as a chrome download and i'd pick the name /

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Downloads no longer showing up in Ctrl+J downloads?

mmmm ok, In the previous version it just popped up as a chrome download and i'd pick the name /

2/15/24

Ariya, jcv...@gmail.com2

2/15/24

Audio File is missing- Copy URL not Working

Hi, This should be fixed in the 8.3.0.24 to come soon. jerome

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Audio File is missing- Copy URL not Working

Hi, This should be fixed in the 8.3.0.24 to come soon. jerome

2/15/24

2/13/24

Hello! I purchased VDH for Chrome & Firefox. I just tried downloading some videos and it says

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Hello! I purchased VDH for Chrome & Firefox. I just tried downloading some videos and it says

2/13/24

2/9/24

Audio is not recorded when HLS as M2TS is enabled.

Thank you for your reply. Companion app version is 2.0.10. As you said, you don't need to use

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Audio is not recorded when HLS as M2TS is enabled.

Thank you for your reply. Companion app version is 2.0.10. As you said, you don't need to use

2/9/24

MK, … jcv...@gmail.com5

2/8/24

Hi, FYI the devs made a CoApp for old macs: https://github.com/aclap-dev/video-downloadhelper/wiki/

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Hi, FYI the devs made a CoApp for old macs: https://github.com/aclap-dev/video-downloadhelper/wiki/

2/8/24

Shuhrat Kuchkarov, … Wild Willy9

2/1/24

error 403 how to solve

I'm not yet totally convinced this is a hopeless case. I might eventually get to that point but I

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error 403 how to solve

I'm not yet totally convinced this is a hopeless case. I might eventually get to that point but I

2/1/24

2/1/24

4k webm dowloading issue identified.

Looks like it works, no error message. I have a mkv file with h264 & vorbis codecs.

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4k webm dowloading issue identified.

Looks like it works, no error message. I have a mkv file with h264 & vorbis codecs.

2/1/24

gtm...@gmail.com, … Paul5

1/31/24

Side download Fails

Please file an issue here, and I'll look into it. Add as many details as possible: https://github

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Side download Fails

Please file an issue here, and I'll look into it. Add as many details as possible: https://github

1/31/24

Eric Marceau, Wild Willy2

1/31/24

Group Policies - DO NOT publish License Keys - Keys are meant to stay private and confidential

This thread plus the threads it refers to are relevant: https://groups.google.com/g/video-

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Group Policies - DO NOT publish License Keys - Keys are meant to stay private and confidential

This thread plus the threads it refers to are relevant: https://groups.google.com/g/video-

1/31/24

Eric Marceau, … Wild Willy4

1/31/24

Group Policies - Reply ONLY to group - Facilitate Developer focus on DELIVERING SOLUTIONS

These threads are relevant: https://groups.google.com/g/video-downloadhelper-q-and-a/c/94hxIXg_9bY

unread,

Group Policies - Reply ONLY to group - Facilitate Developer focus on DELIVERING SOLUTIONS

These threads are relevant: https://groups.google.com/g/video-downloadhelper-q-and-a/c/94hxIXg_9bY

1/31/24

OlMuz, … Wild Willy4

1/31/24

Lifetime Premium VDH

Those aren't license keys. They are transaction IDs on the Chrome web store. There's nothing

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Lifetime Premium VDH

Those aren't license keys. They are transaction IDs on the Chrome web store. There's nothing

1/31/24

apps apps, … Paul7

1/31/24

and the download helper still does not download after installing the Companion...

Update Snap Core and Firefox. There was a bug in Ubuntu a week ago, that created that issue. On

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and the download helper still does not download after installing the Companion...

Update Snap Core and Firefox. There was a bug in Ubuntu a week ago, that created that issue. On

1/31/24

Olivier J.H. Kosinski2

1/31/24

Can't revalidate the license because error on e-mail address

Solved. Thank you very much. Le mercredi 31 janvier 2024 à 11:21:46 UTC+1, Olivier JH Kosinski a

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Can't revalidate the license because error on e-mail address

Solved. Thank you very much. Le mercredi 31 janvier 2024 à 11:21:46 UTC+1, Olivier JH Kosinski a

1/31/24

Cliff Spier, … mjs9

1/31/24

Linux 21.3 & VDH not working

@ Robert, There might have been a bug in Ubuntu or the Firefox snap app but they resolved it. Also if

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Linux 21.3 & VDH not working

@ Robert, There might have been a bug in Ubuntu or the Firefox snap app but they resolved it. Also if

1/31/24

Paul, … jcv...@gmail.com5

1/31/24

Announcing Video DownloadHelper v8.2 Beta

Hi Eric, It is not planned but that's a good question. We take note. Thanks for the feedback.

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Announcing Video DownloadHelper v8.2 Beta

Hi Eric, It is not planned but that's a good question. We take note. Thanks for the feedback.

1/31/24

1/30/24

License Locked - Revalidating

I see my email address has a typo in it, I need to get that fixed as well and then everything will

unread,

License Locked - Revalidating

I see my email address has a typo in it, I need to get that fixed as well and then everything will

1/30/24