Video DownloadHelper Q&A

1–30 of 10360

PLEASE make some searches in this forum before posting. When posting a download issue, state the browser (Firefox, Chrome, ...) version, VDH and coapp versions you are running, your operating system (Windows, Mac, Linux) and share a link to a page containing a video you have problem with.

A few links that may be of interest:

Frequently Asked Questions: https://www.downloadhelper.net/faq

Latest version of the add-on for Firefox: https://addons.mozilla.org/firefox/addon/video-downloadhelper/

Latest version of the add-on for Chrome: https://chrome.google.com/webstore/detail/video-downloadhelper/lmjnegcaeklhafolokijcfjliaokphfk

All versions for Firefox: https://addons.mozilla.org/en-US/firefox/addon/video-downloadhelper/versions/

Latest Companion App: https://www.downloadhelper.net/install-coapp

All versions of CoApp: https://github.com/mi-g/vdhcoapp/releases/

Beta versions for Firefox: https://www.downloadhelper.net/firefox/betas

0 selected

aram.mi...@gmail.com, … Julia R16

2:22 PM

lifetime licence

The same problem. Purchased the lifetime in 2020, now it's absent On Friday, September 22, 2023

unread,

lifetime licence

The same problem. Purchased the lifetime in 2020, now it's absent On Friday, September 22, 2023

2:22 PM

9:29 AM

Re: Lizenz gesperrt (Gültigkeit erneuern)

How can I off this conversation. Lots of spam. Den sön 24 sep. 2023 12:22Alexander Müller <mueller

unread,

Re: Lizenz gesperrt (Gültigkeit erneuern)

How can I off this conversation. Lots of spam. Den sön 24 sep. 2023 12:22Alexander Müller <mueller

9:29 AM

barry michael warne, … Wild Willy3

4:07 AM

where do downloads go if... default directory

What mjs has offered should be a great help. It's possible that some part of the discussion over

unread,

where do downloads go if... default directory

What mjs has offered should be a great help. It's possible that some part of the discussion over

4:07 AM

bcgro...@gmail.com, jcv...@gmail.com2

1:19 AM

Downloadhelper Disappears about once a week

Hi, Do you have any other addon/cleaner that might interfere or delete config info? jerome

unread,

Downloadhelper Disappears about once a week

Hi, Do you have any other addon/cleaner that might interfere or delete config info? jerome

1:19 AM

paul103...@gmail.com, mjs2

Sep 23

Has worked for years, now won't download. Firefox

It does work, it's being improved all the time but you haven't really offered much

unread,

Has worked for years, now won't download. Firefox

It does work, it's being improved all the time but you haven't really offered much

Sep 23

mig, Wild Willy3

Sep 23

Video DownloadHelper news

For now, we are talking about side download because more of the download work is done alongside the

unread,

Video DownloadHelper news

For now, we are talking about side download because more of the download work is done alongside the

Sep 23

mjs, Wild Willy4

Sep 23

HLS using fragmented mp4. Does VDH support this ?

tubitv.com/watch is another site which uses the fragmented mp4 format, although instead of .m4s they

unread,

HLS using fragmented mp4. Does VDH support this ?

tubitv.com/watch is another site which uses the fragmented mp4 format, although instead of .m4s they

Sep 23

jcv...@gmail.com

Sep 23

Can I switch my license to another browser

Hi, Chrome, Edge and Firefox premium are separate products with different prices and features.

unread,

Can I switch my license to another browser

Hi, Chrome, Edge and Firefox premium are separate products with different prices and features.

Sep 23

Sep 22

Licença não ativa

Minha licença não está mais ativando, como recuperar a licença?

unread,

Licença não ativa

Minha licença não está mais ativando, como recuperar a licença?

Sep 22

Sep 22

license blocked

Hello, my lifetime license for the Video DownloadHelper 8.0.0.6 for Firefo is currently no longer

unread,

license blocked

Hello, my lifetime license for the Video DownloadHelper 8.0.0.6 for Firefo is currently no longer

Sep 22

もりいくにお

Sep 22

I find it very useful.

Sometimes it can be a problem to not be able to download.

unread,

I find it very useful.

Sometimes it can be a problem to not be able to download.

Sep 22

Sep 21

License Recovery

I had to reinstall Windows, so I lost my license and I don't have the E-mail that was sent to me

unread,

License Recovery

I had to reinstall Windows, so I lost my license and I don't have the E-mail that was sent to me

Sep 21

Sep 21

I received the video

the sound is okay, but the video is stuttering.

unread,

I received the video

the sound is okay, but the video is stuttering.

Sep 21

slim forms, Raymond rivera2

Sep 21

the lifetime license disappeared.

same here. I used my email address to try to recover license or what not and it could not find my

unread,

the lifetime license disappeared.

same here. I used my email address to try to recover license or what not and it could not find my

Sep 21

mig, … Oneiroi9

Sep 21

About VDH licenses for Chrome

hello , i bought lifetime licenses for Chrome longtime ago but i lost it after update. may you help

unread,

About VDH licenses for Chrome

hello , i bought lifetime licenses for Chrome longtime ago but i lost it after update. may you help

Sep 21

Sep 21

Lifetime livense stopped working

TRANSACTION ID CWS.2861-1902-6959-73788 (Chrome) Could you restore my license please. My license has

unread,

Lifetime livense stopped working

TRANSACTION ID CWS.2861-1902-6959-73788 (Chrome) Could you restore my license please. My license has

Sep 21

Sep 21

lease help,im have payed the license a few weeks ago and today when download the latest version of my

unread,

lease help,im have payed the license a few weeks ago and today when download the latest version of my

Sep 21

Sep 21

Hello, I just noticed that you wrote that the meine license, for crome ... This is a misunderstanding

unread,

Hello, I just noticed that you wrote that the meine license, for crome ... This is a misunderstanding

Sep 21

Sep 21

HLS Video capture laggy issue

I've made an interesting discovery on this and you might have been looking at the wrong parameter

unread,

HLS Video capture laggy issue

I've made an interesting discovery on this and you might have been looking at the wrong parameter

Sep 21

Sep 21

License blocked

i had to reinstall windows.when i try to register it i get the message license blocked. would you

unread,

License blocked

i had to reinstall windows.when i try to register it i get the message license blocked. would you

Sep 21

Sep 21

I cant download video from E learning site

If you want some help here , you need to properly explain the problem. What does "not working

unread,

I cant download video from E learning site

If you want some help here , you need to properly explain the problem. What does "not working

Sep 21

Jocelene, Wild Willy2

Sep 21

Somebody else posted the exact same thing a bit before you did. I posted an answer there. Go read

unread,

Somebody else posted the exact same thing a bit before you did. I posted an answer there. Go read

Sep 21

沛淇王, Wild Willy2

Sep 21

I purchased a license, but I cannot download videos now

There are 2 identical problem reports that have just been posted. I'm going to post this response

unread,

I purchased a license, but I cannot download videos now

There are 2 identical problem reports that have just been posted. I'm going to post this response

Sep 21

Sep 21

I bought a license

I purchased a license from the chrome web store, but it is no longer usable as of today. Is there a

unread,

I bought a license

I purchased a license from the chrome web store, but it is no longer usable as of today. Is there a

Sep 21

Nathan Matthews, jcv...@gmail.com2

Sep 21

Chrome to Firefox

Hi Nathan, Sorry, there are no such discounts. jerome

unread,

Chrome to Firefox

Hi Nathan, Sorry, there are no such discounts. jerome

Sep 21

jcv...@gmail.com

Sep 21

Re: will not take my license below is my invoice my computer crashed and im having to reinstall everything

I have to delete your message because you corrupted your license by sharing your key on a public

unread,

Re: will not take my license below is my invoice my computer crashed and im having to reinstall everything

I have to delete your message because you corrupted your license by sharing your key on a public

Sep 21

paul103...@gmail.com, jcv...@gmail.com2

Sep 21

It just topped working where it worked befoe!

Hi, Something probably changed on your system config. EPERM errors are not from the extension.

unread,

It just topped working where it worked befoe!

Hi, Something probably changed on your system config. EPERM errors are not from the extension.

Sep 21

Sep 21

changing e-mail adress

hi there. i cannot acces the e-mail adress (that i have used to register to VDH) anymore. how can i

unread,

changing e-mail adress

hi there. i cannot acces the e-mail adress (that i have used to register to VDH) anymore. how can i

Sep 21

James-N-atx, paul103...@gmail.com2

Sep 20

Problems downloading video with VDH

latest "fix"? On Wednesday, September 20, 2023 at 9:48:55 AM UTC-4 James-N-atx wrote: I was

unread,

Problems downloading video with VDH

latest "fix"? On Wednesday, September 20, 2023 at 9:48:55 AM UTC-4 James-N-atx wrote: I was

Sep 20

Sep 20

Licença expirada (revalidando)

Boa tarde Preciso desbloquear minha licença, por favor, pois vi aqui no fórum que ela trava após 08

unread,

Licença expirada (revalidando)

Boa tarde Preciso desbloquear minha licença, por favor, pois vi aqui no fórum que ela trava após 08

Sep 20

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