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Vicon Security Help Forum

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The Vicon Security Help Forum is monitored by Vicon employees as well as active dealers and end-users.

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Jun 16

Unable to play videos after log in

I was given this player and I was able to log in with the username and password provided. However, I

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Unable to play videos after log in

I was given this player and I was able to log in with the username and password provided. However, I

Jun 16

9/12/24

Vicon NVR Peak reset to defaults

All set, thanks On Thursday, September 12, 2024 at 9:31:56 AM UTC-4 Basil Istwany wrote: another

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Vicon NVR Peak reset to defaults

All set, thanks On Thursday, September 12, 2024 at 9:31:56 AM UTC-4 Basil Istwany wrote: another

9/12/24

9/6/24

Vicon ENC-H264-16 reset to defaults

Is there a method to reset this encoder back to defaults - we can't get the password to login to

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Vicon ENC-H264-16 reset to defaults

Is there a method to reset this encoder back to defaults - we can't get the password to login to

9/6/24

3/18/24

Temporarily disable a camera

How do I go about temporarily disabling a camera? I have a customer asking. I tried looking through

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Temporarily disable a camera

How do I go about temporarily disabling a camera? I have a customer asking. I tried looking through

3/18/24

Daniel Strawn, Armando Aguirre Molina3

3/18/24

SN683 PTZ Camera

Armando, Thanks for the follow up. The failure follows the camera. It occurs on when the unit power

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SN683 PTZ Camera

Armando, Thanks for the follow up. The failure follows the camera. It occurs on when the unit power

3/18/24

Tommy Halvorsen, Armando Aguirre Molina2

3/15/24

Hi Tommy, I share with you the manual that I have, I have not used this model in my projects Good

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Hi Tommy, I share with you the manual that I have, I have not used this model in my projects Good

3/15/24

Mike Holmberg, Kenny Rohan2

3/4/24

Snapshot URL for V2000

HI Mike, please try this out. Get snapshot User can use http://<IP addr>/cgi-bin/snapshot.cgi

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Snapshot URL for V2000

HI Mike, please try this out. Get snapshot User can use http://<IP addr>/cgi-bin/snapshot.cgi

3/4/24

12/9/22

VMDC and IQeye cameras

What is the minimum VMDC version that will work with the Vicon IQeye cameras? I can see these cameras

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VMDC and IQeye cameras

What is the minimum VMDC version that will work with the Vicon IQeye cameras? I can see these cameras

12/9/22

8/21/21

IQeye sentinel 853 firmware

Hello, I'm looking for the newest firmware version for the IQeye sentinel 853 camera. I

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IQeye sentinel 853 firmware

Hello, I'm looking for the newest firmware version for the IQeye sentinel 853 camera. I

8/21/21

siddhartha sai, Guy Arazi (Vicon PM)2

8/11/21

Help regarding CD3 to TAK conversion.

You are in the wrong forum. This is vicon-security.com On Wednesday, August 11, 2021 at 12:13:46 PM

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Help regarding CD3 to TAK conversion.

You are in the wrong forum. This is vicon-security.com On Wednesday, August 11, 2021 at 12:13:46 PM

8/11/21

Shane Blackstock, Guy Arazi (Vicon PM)3

8/9/21

valerus cameras say connecting through browser

I did, i turned the firewall off to make sure that wasn't the issue. it was working and just

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valerus cameras say connecting through browser

I did, i turned the firewall off to make sure that wasn't the issue. it was working and just

8/9/21

Iosif Hamlatzis

5/7/21

SDK for VICON V922B-W551MLPC

Does any one know if there is an SDK for the Vicon V922B-W551MLPC camera, to handle the camera (start

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SDK for VICON V922B-W551MLPC

Does any one know if there is an SDK for the Vicon V922B-W551MLPC camera, to handle the camera (start

5/7/21

4/21/21

Kollector Striker restore

It seems our boot drive on a Kollector Strike is bad and we can no longer start the unit. Is there a

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Kollector Striker restore

It seems our boot drive on a Kollector Strike is bad and we can no longer start the unit. Is there a

4/21/21

Ritchie Garay, Vicon UK Support2

11/19/20

Anyway to remote view older VDR-708c from web without sofware?

Hello You can view the VDR remotely by simply putting the IP address into Internet Explorer. An

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Anyway to remote view older VDR-708c from web without sofware?

Hello You can view the VDR remotely by simply putting the IP address into Internet Explorer. An

11/19/20

ramees abdul salam, Vicon UK Support2

11/19/20

how to create an dry contact alarm if you dont have a collector

Hello. Please follow the attached guide On Monday, October 26, 2020 at 3:40:06 PM UTC rameese.a...@

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how to create an dry contact alarm if you dont have a collector

Hello. Please follow the attached guide On Monday, October 26, 2020 at 3:40:06 PM UTC rameese.a...@

11/19/20

4/23/20

ArchivePlayer error CLR20r3

From PC with VisionNet 8.3: Creating an archive and saving it on an external drive when I go, from

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ArchivePlayer error CLR20r3

From PC with VisionNet 8.3: Creating an archive and saving it on an external drive when I go, from

4/23/20

11/26/19

V960D Replacement Domes

Was wondering if anybody knows where i can get replacement clear domes for V960 series cameras.

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V960D Replacement Domes

Was wondering if anybody knows where i can get replacement clear domes for V960 series cameras.

11/26/19

10/22/19

Kollector Strike Issue

We were reviewing footage on a Kollector Strike. Previously the footage was present and now it is

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Kollector Strike Issue

We were reviewing footage on a Kollector Strike. Previously the footage was present and now it is

10/22/19

Chen Hanbo, Guy Arazi (Vicon PM)2

10/21/19

Fail to set origin of vicon system after calibration

Chen, You are asking on the wrong forum. This is Vicon Security and not Vicon. Same name but very

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Fail to set origin of vicon system after calibration

Chen, You are asking on the wrong forum. This is Vicon Security and not Vicon. Same name but very

10/21/19

Tony Spivey, Guy Arazi (Vicon PM)4

8/21/19

Kollector showing as "invalid"

Decided to pop the cover and reconnect the power cable that goes back to the back...that I assume

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Kollector showing as "invalid"

Decided to pop the cover and reconnect the power cable that goes back to the back...that I assume

8/21/19

ac_an...@yahoo.com, Guy Arazi (Vicon PM)2

7/31/19

Vicon HD Network bullet camera displays as a PTZ camera on Vicon

Hello, Can you tell us which Vicon VMS is this, ViconNet or Valerus? On Wednesday, July 31, 2019 at 3

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Vicon HD Network bullet camera displays as a PTZ camera on Vicon

Hello, Can you tell us which Vicon VMS is this, ViconNet or Valerus? On Wednesday, July 31, 2019 at 3

7/31/19

Kim Madsen, Guy Arazi (Vicon PM)2

1/31/19

Question regarding ONVIF on the VICON cameras.

Kim, The 992 cameras are fairly old and used to support an early version of ONVIF. The 922 (notice

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Question regarding ONVIF on the VICON cameras.

Kim, The 992 cameras are fairly old and used to support an early version of ONVIF. The 922 (notice

1/31/19

bo11...@gmail.com

11/8/18

Lens fogging on Sentinel camera

I tried the recommended solution posted on Vicon's support/zendesk. Any additional suggestions?

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Lens fogging on Sentinel camera

I tried the recommended solution posted on Vicon's support/zendesk. Any additional suggestions?

11/8/18

11/7/18

Experience with Vicon cameras on Hikvision or similar NVR?

Hi I am considering to replace our HDExpress NVR's with something else as we have performance

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Experience with Vicon cameras on Hikvision or similar NVR?

Hi I am considering to replace our HDExpress NVR's with something else as we have performance

11/7/18

samuel...@ycdsb.ca

11/2/18

Session Initilisation Failed error

i am getting a "session initialization error" on the dvr ks1b1v6 just after viconnet is

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Session Initilisation Failed error

i am getting a "session initialization error" on the dvr ks1b1v6 just after viconnet is

11/2/18

kcwor...@gmail.com

9/20/18

Unable to play archived DVDs

After recent upgrade to Windows 10, we are now unable to play archived dvds produced by our ViconNet

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Unable to play archived DVDs

After recent upgrade to Windows 10, we are now unable to play archived dvds produced by our ViconNet

9/20/18

Mike Miller, thar...@entec-solutions.com2

9/13/18

Does anyone happen to have the VCN01.2.1573.96 Firware for V960 Series?

Hi there, I just found this post because I'm having similar issues. Did the firmware rollback

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Does anyone happen to have the VCN01.2.1573.96 Firware for V960 Series?

Hi there, I just found this post because I'm having similar issues. Did the firmware rollback

9/13/18

8/20/18

Resetting IQEYE511 factory defaults and turning on DHCP

There is a comment on the Zendesk page for resetting and using IQEYE511 on DHCP. A similar thread is

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Resetting IQEYE511 factory defaults and turning on DHCP

There is a comment on the Zendesk page for resetting and using IQEYE511 on DHCP. A similar thread is

8/20/18

8/15/18

Failure to connect to video server 8.2

Our security personnel using the web viewer will get a "failure to connect to video server"

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Failure to connect to video server 8.2

Our security personnel using the web viewer will get a "failure to connect to video server"

8/15/18

ramees abdul salam

8/1/18

Hi, We have 9 no external cameras from vicin which needs to be connected to HPO-100 could you please

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Hi, We have 9 no external cameras from vicin which needs to be connected to HPO-100 could you please

8/1/18

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