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gau...@vgsom.iitkgp.ac.in
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Nov 26, 2018, 1:37:26 AM
11/26/18
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to vgsomservic...@googlegroups.com, IROSHANSINGH023, iroshansingh023, pankhudi 0804, PANKHUDI
--
Thanks & regards
Dr Gautam Sinha
Professor
Vinod Gupta School of Management
IIT Kharagpur-721302
[O]
+91-3222- 283872
[M]+91-941 209 1922
[M]
+91-971 773 1922
ServiceManagement Wrap-up.pptx
Services-analysing process MOD AUG2018.pptx
Internet, Technology & Services.ppt
Çulture & HR Issues in Service.ppt
Service Design Aug 2018.ppt
Service Encounter & Recovery.ppt
Ch 07 Front Office-Back Office.ppt
Ch 08 Offshoring & Outsourcing.ppt
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