vgsomservicemanagement

Dear class Your marks are displayed on the door of E 201 as of 4.30pm Dec 4, 2018 You can come to my

-- Thanks & regards Dr Gautam Sinha Professor Vinod Gupta School of Management IIT Kharagpur-

Dear class please GO THROUGH THE ATTACHMENT ASAP, BEFORE LECTURE ----- Forwarded Message ----- From:

The questions for Air Asia case scheduled for October 23 are: 1. What is the general environment of

Dear Service Management class The faculty for Air Asia case, Mr S Chandrakumar, ex-CEO, Air India

Presenting groups, the excel sheet -- Thanks & regards Dr Gautam Sinha Professor Vinod Gupta

Dear Class, Find the revised class schedule. -- Thanks & regards Dr Gautam Sinha Professor Vinod

Dear Class, a) Forthcoming classes; Oct 09 Mast Kalandar Case Oct 23 Air Asia Case Oct 30 Back &

Dear class September 11 class would be on a new topic, which I had not given in the schedule- "

Group 9 What are the benefits and drawbacks of the hub & spoke model?Consider optional

Group 7: 1. How successful is Shouldice Hospital? 2. How do you account for its success? Group 8: 3.

Please go through the trail mail. -Roshan ---------- Forwarded message --------- From: <gautam@

Dear class please donot pass these onward beyond the class, it is a ipr violation. gs ----- Forwarded

Hi All, Please find the Group Members for Group 1,2,14. Rest group details will be shared later.