Dear Sir,
I hope this message finds you well.
My aunt, who is residing in Canada, is currently receiving the family pension through the SPARSH platform. I have reviewed the recent instructions regarding the submission of life certificates, which indicate that we can now submit the certificate via email to sparsh...@gov.in.
I have a few queries for which I seek your assistance:
Is it necessary to register an email address on the SPARSH portal before submitting the life certificate, or can any email address be used for this purpose?
The instructions mention that for the submission of a life certificate, the subject line should read: "Annual Identification – ColXXXX – SPARSH PPO No 101XXXX." Could you kindly clarify what the subject line should be for family pensioners, given that my aunt is receiving a family pension after the demise of her spouse?
Where can we download a blank Form 5 for the life certificate submission?
For anyone accessing the SPARSH portal from the US or Canada, I recommend using a free VPN, such as the one available at the following link, which works well: https://www.urban-vpn.com/free-products/free-pc-laptop-vpn/
Thank you for your support. I look forward to your guidance.
Kind regards,