ECHS Home Delivery of "Not Available" Medicines

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SANTOSH KUMAR MISHRA

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Aug 5, 2025, 10:30:13 PMAug 5
to Armed Forces Veterans, vetera...@googlegroups.com, helping-hands...@googlegroups.com
šŸ“¢ ECHS Home Delivery of "Not Available" Medicines

Eligible Beneficiaries:

  • Senior Veterans aged 70 years and above

  • White Card holders

  • War-disabled veterans

Key Features:

  • Free home delivery of medicines marked "Not Available"

  • No courier charges

  • Medicines delivered directly to the registered address

šŸ”— More Details:
Click here to view the official notificationĀ Ā Ā https://drive.google.com/file/d/1HeqwtSxLH4U_IWuYiRpb8HmWKcHoAVTe/view?usp=drive_link

šŸ“Please contact your nearest or parent ECHS PolyclinicĀ 

SANTOSH KUMAR MISHRA

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Aug 6, 2025, 7:14:43 AMAug 6
to veteransindia

The process for home delivery of medicines is overly complex and accessible to only a small segment of beneficiaries. In contrast, the existing arrangement—where we procure Not available medicines from the open market and seek reimbursement—is far more user-friendly and efficient. However, the reimbursement mechanism is significantly delayed and needs urgent streamlining to ensure claim settlements are completed within a week. A key benefit of the existingĀ system is that it enables us to access higher-quality medicines compared to those typically supplied through ECHS.

Ravindra Waman Pathak

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Aug 6, 2025, 8:13:21 AMAug 6
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Dear Sir

The home delivery system was first suggested by me to Maj Gen Indurkar the then MD.

He had been able to proceed till the RFI stage and then retired.

The initialĀ plan was to empanel a e-pharmacyĀ and all medicines will be home delivered after e-sehat RX by a Medical officer.

Unfortunately, it appears thatĀ  E-sehat has been selved.

With e-sehatĀ  gone and the kind of restrictions put the very purpose of saving manpower and establishment cost with reduced footfall in polyclinic .

We faujis are expert in complicatingĀ a simple procedure.

I am a proud Hindu and I believeĀ Ahimsa, essentially, is doing everything to stop Himsa. Ahimsa is not the absence of Himsa, but the use of Sam, Dam, Danda, and Bhed to achieve peace.
Ā People often ask me what we can do for the soldiers. The answer is "be an Indian who is worth fighting for. "See if you can be one"

Do I have enemies?Ā Yes.Good. That means I’ve stood up for something, sometime in my life.


Cdr Ravindra Waman Pathak I.N. (Veteran)

MemberĀ Veterans PensionĀ Group

Adviser War Widows Association

1 Surashri,1146 Lakaki Road
ShivajinagarĀ 

Pune 411016
raviw...@gmail.com
9822329340Ā Ā 





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SANTOSH KUMAR MISHRA

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Aug 6, 2025, 11:22:34 AMAug 6
to veteransindia

Dear Sir,

Thank you for your efforts toward improving ECHS services.

As the saying goes, "Where there is a will, there is a way." This time-tested proverb reflects the power of determination in overcoming challenges. Unfortunately, this spirit seems to be lacking within the ECHS (Ex-Servicemen Contributory Health Scheme) administration. From top to bottom, there appears to be a consistent absence of will to enhance services and sincerely address the genuine concerns of veterans. Despite repeated feedback and clearly visible shortcomings in the system, meaningful reforms continue to remain out of reach. This lack of commitment not only affects the efficiency of the scheme but also undermines the dignity and well-being of those who have faithfully served the nation.

Regards,

SANTOSH KUMAR MISHRA

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Sep 24, 2025, 10:24:50 AMSep 24
to veteransindia

Dear Sir,

I seek to know whether any beneficiaries have successfully availed the facility of home delivery of ā€œNot Availableā€ medicines as per ECHS provisions for:

  • Senior veterans aged 70 years and above

  • White card holders

  • War-disabled veterans

Kindly confirm if this facility is operational, and if so, share details on the process followed and the average delivery timeline.

Regards,

Helping Hands For Veterans

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Sep 24, 2025, 11:28:42 PMSep 24
to veteransindia
I do not believe that the ā€œhome delivery of NA medicinesā€ has actually been implemented by ECHS officials. What is evident is the issuance of directives and circulars merely to project an image of veteran welfare, while no effective delivery mechanism exists on the ground. This amounts to misleading veterans, projecting false compliance, and taking personal or institutional credit for a service that is not actually reaching the beneficiaries.
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