REPLACEMENT OF CANTEEN SMART CARD - REQUEST FOR IMPROVEMENT OF SECURITY/PROTECTION TO THE CARD HOLDER

[Muthukrishnan C]

Dear Sir,

We are forwarding a copy of our letter to Int. HQ MOD regarding Smart Card.  Kindly take up the matter for further action.

Thanking  you,

Yours faithfully,

C.Muthukrishnan and S.Kandiah,

Exwel Trust.

By Registered Post.

 

Exwel/158/2014                                                                      Date:28 Oct 2014.

Integrated Headquarters of MOD,

Army HQ/QMG Branch,

Dy. Dte. Gen. Canteen Services,

L-1 Block Room No.15

New Delhi 110011.

 

Dear Sir,

 

REPLACEMENT OF CANTEEN SMART CARDS – REQUEST FOR IMPROVEMENT OF SECURITY/PROTECTION TO THE CARD HOLDER

 

It is learnt that the Canteen Smart Cards have a shelf life of 10 years.  Hence all the cards issued during 2003-2004 are to be replaced with a new card with additional security features such as storage of photo in chip and increased chip memory from 16 kb to 64 kb on payment of Rs.135.

 

An ordinary member of the canteen does not know what are the security features are incorporated in the new card.  The smart cards and the Pin numbers are sent to the Canteen in bulk.  We feel that there is no security in giving the PIN number and the card together at one place.  The PIN number suppose to be secret and only given to the card holder in a sealed cover as done by the banks while issuing ATM cards etc.

 

In the case of Canteen Smart Cards, what process is done for generating PIN number is not known.  Whether the card holder can change the PIN number later date  or not is also not known.  At present, a new card and a print out for the PIN number is given in an open form.  Hence we feel that there is no protection for the user in misusing the card in the event of losing the same.

 

In the circumstances, we feel that the canteen smart card issue should be done like banks issue of ATM cards.  The Card and the PIN number should be separated. 

 

                                                            2

 

The card may be sent to the member by Registered post in a sealed cover and the PIN number may be sent to the canteen in a sealed cover.  The card holder on production of necessary ID can collect the PIN number from the Canteen                      

 

Manager.  There is no meaning in paying Rs.135 for the card having no security feature for the card holder.

 

As the number of canteen card holders are increasing day by day, it is important to restrict the misuse of cards by using available technology.

 

Considering the turnover of the canteen to the tune of Rs.5000 crores and profit Rs. 400 crores, the top Canteen management should issue these smart cards to the ex-servicemen (at least ORs) at free of cost. 

 

It is also requested that the monetary limit of canteen stores purchase be increased to at least Rs.5000 to ORs and corresponding increase may be given to other categories.

 

Thanking you,

 

                                                                                    Yours faithfully,

 

                                                                                    Sd x x x x x

                                                                                M.Packia Natarajan)

Copy to:                                                                  Hon. Flt.Lt.(Retd.)

General Officer Commanding,                               Chief Admin. Offr.

HQ ATNK&K Area,                                              Exwel Trust.

Island Grounds,

Chennai-9.

[Ravindra Pathak]

Dear Sir

A very well thought out letter from one of our associates is forwarded herewith.

I think it deserves a quick response and an immediate issue f letter to all and provision of the facility of change of PIN to all current card holders.

Brgds

Pathak

Cdr Ravindra Waman Pathak I.N. (Retd)      

Member Governing Body and Pension Cell

Indian Ex Servicemen Movement

1 Surashri,1146 Lakaki Road
Shivajinagar 

Pune 411016
raviw...@gmail.com
9822329340 

The Indian Soldier who gives so much and asks for nothing but dignity and a little understanding from his Country men

[Col TN Raman]

Dear Office Bearers of Exwel Trust,

 

 We agree with your suggestion. 

 In the final analysis, a single All Purpose Card, for ECHS, Canteen and ID Proof for the ESM and the members of his family is a possibility, which must be explored by the Services HQ. Such Cards should also have in built features for carrying out amendments and periodic renewals, without the requirement of replacing the Card itself.

 Col TN Raman

[Raghav]

It's a great idea. It will also reduce the number of cards that you need to carry in your purse. Otherwise the purse looks bloated without much cash in it.
Regards,
Col Raghavendrum
F M Services
9833945301
Sent from my Sony Xperia™ smartphone

---- Col TN Raman colr...@yahoo.com [TriServiceVeteransIndia] wrote ----

 

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Posted by: Col TN Raman <colr...@yahoo.com>

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