Sparsh Discrepencies

[Dinesh Mathur]

 IC 15466A Brigadier Dinesh Mathur (Retired)                       D 302 Celebrity Homes,

#9910003762                                                                   Palam Vihar, Gurgaon -122017

                                                                                          29 March 2023

 

 

 

Dear Sir,

I wish to bring my concerns regarding the above Pension Account as given above.

1. I received an SMS from sparsh.defencepension.gov.in on 10 March 2023 that my Sparsh account has been created. Accordingly I tried to access the account on my laptop but failed. I then visited the DPDO office in Sector 44 Gurgaon who helped in rectifying the error of Password.
2. After the password was reset by me, I accessed the site and found most of the data disabled with a notice also saying the same. I could access the Verification of Data Sheet and checked all details about myself, family and the Bank details. To my surprise, I found that the Punjab National Bank Gurgaon Branch No 522510 and the IFSC Code PUNB522510 have been quoted correctly but the Branch is shown as HALISAHAR instead of GURGAON. I visited the DPDO office again , my  personal requests to the DPDO and his staff, went unheeded and the same has remained unrectified so far.
3. I have again received an SMS from the Sparsh authorities dated 28 March 2023 which informed me that a Corrigendum PPO 101200000187 has been generated against Original PPO 101200000187. To view my entitlements in the Pay Slip my pension as on 1 July 2019 has been correctly revised. Further, I was very surprised that 43% commutation value (of Dec 2000 when I retired)which is to be deducted from Pension for 15 years has been deducted (Rs 4493)  and Rs 1,04,307/- has been shown as Residual Retiring Pension. I fail to understand why this has been done when I had cleared all commutation dues by January 2016, some seven years back. I had retired on 31 December 2000 which should leave no doubts on whether commutation was to be deducted, since 22 years plus have elapsed. The Bank continues to be shown as HALISAHAR instead of Gurgaon.
4. The above glaring mistakes are likely to figure in payments been disbursed by Sparsh Cell of CDA Pensions Prayagraj, in future also. I need your help to correct the mistakes before they become too difficult to correct.

May I seek your kind intervention and help as all efforts to air my grievances with Sparsh Portal have failed and there is no one prepared to listen to my very legitimate concerns.

Thanking You

Yours  Faithfully

Brigadier Dinesh Mathur (Retired)