Re: Digest for veteransindia@googlegroups.com - 2 updates in 1 topic

[avula bharath bhushan]

Mishra Ji 

Surprised ! volunteer cannot deny -there is no scope -Registration might be issue for the beneficiary being from outside would need Authorisation to Register -that OIC ONLY is empowered  -seems more like misunderstanding -mis communication 

Could you advise which polyclinic it was ? Very few polyclinics are having Officer Volunteer services including Mine Secunderabad 1 where I also at 83 do Volunteer service ( since 2013)

Wg Cdr A B Bhushan (Retd)

:9848048651

On Mon, Sep 1, 2025 at 5:59 AM <vetera...@googlegroups.com> wrote:

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• FORMAL COMPLAINT AGAINST EX-SERVICEMEN CONTRIBUTORY HEALTH SCHEME (ECHS) - 2 Updates

FORMAL COMPLAINT AGAINST EX-SERVICEMEN CONTRIBUTORY HEALTH SCHEME (ECHS)

SANTOSH KUMAR MISHRA <echsben...@gmail.com>: Aug 30 09:11PM -0700 ⚠️ *Important Advisory for All ECHS Beneficiaries*   I required urgent medical consultation and visited an *ECHS Polyclinic that was not my parent polyclinic*. At the Help Desk, I encountered two *ECHS volunteers—also Armed Forces veterans and ECHS beneficiaries*, approximately 65 and 75 years old, who *refused to provide consultation*, claiming that treatment would only be given if I *transferred my membership* to that polyclinic. ✅ Key Clarifications:   This statement is *entirely false* and directly violates ECHS policy:   - *Entitlement:* All ECHS beneficiaries can seek treatment at *any ECHS Polyclinic* in India. - *Medicines:* Prescriptions outside the parent polyclinic are limited to a *maximum of 15 days*. - *Authority:* *No volunteer, staff, or functionary* can deny consultation based on membership location. The *OIC of the polyclinic*, when approached, immediately provided consultation, confirming that the volunteers’ refusal was *arbitrary and unlawful*. 🚫 *Misconduct by Volunteers:* - Volunteers are meant to *guide and facilitate*, not obstruct or harass. - Denying services *misuses their position* and causes undue hardship. - Such behaviour is *unbecoming of veterans* and contrary to ECHS objectives. 📌 *Advisory for Beneficiaries:* 1. *Do not accept wrongful denial of service* at any polyclinic. 2. *Report any refusal* immediately to the OIC Polyclinic or the *Regional Centre ECHS*. 3. *Remember your rights:* - Consultation is allowed at *any ECHS Polyclinic in India*. - Prescribed medicines are allowed for up to *15 days outside your parent polyclinic*. - *No volunteer or staff member* can deny consultation/rightful entitlement/services. 🔴 *Call to Action:*   Volunteers who *obstruct or harass beneficiaries* must be *removed from Help Desks*. Their continued presence *undermines the scheme* and erodes trust in the healthcare system meant to protect veterans.     On Saturday, August 30, 2025 at 3:40:03 PM UTC+5:30 SANTOSH KUMAR MISHRA wrote:

Chandra Nath <cpc...@gmail.com>: Aug 31 10:09AM +0530 Sir, Consider your Thesis is done/finished if you contact me : not just some random complaints but scholarly analysis/synthesis and policy choices based on global best practices which will meet the requirements of scholarly PhD thesis all written in Latex .   Alternatively, if you are interested ONLY in personal complaints as per a statistical survey form designed by you, you may approach other beneficiaries with a lot of complaints to fill up the statistical survey. I have no patience with such surveys.   The choice is yours.   *Chandra Nath* *7760928824* ______________ The Armed Forces Officer 2025 <https://www.amazon.in/Armed-Forces-Officer-2025-ebook/dp/B0DT2D94NG/ref=sr_1_1?crid=3HTTCSFKSVBNL&dib=eyJ2IjoiMSJ9.t8oQODMlWxLVm0HFg69FAU2mbQKAhPQ5Dy4a_2SUcwDUegup3DPQ9Rhqq6loYratcRrpTIa2jmUxJD06Ukbb1QYXLCYPIIhvSpQKOUWD6Mr8Fgyc0UJmw6l3f99dt-H_BVGwXxXkCuXEDcX232cwvK0aUqcPNdzaBRtLt3cpgdeMf_e3rQ62aPwSDHVFARRQ.rIJkzoKhaBWrwrUM4ycsNT2xbmA-hlRGUhY7sX50yu8&dib_tag=se&keywords=armed+forces+officer+2025&qid=1737782636&sprefix=Armed+froces+Officer%2Caps%2C221&sr=8-1> *My every thought is stealthily copied/sometimes borrowed/mostly stolen/**almost always shamelessly misappropriated;** none are my own, and hence a crutch **by itself**! *         On Thu, Aug 28, 2025 at 5:07 PM SANTOSH KUMAR MISHRA <

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[Ravindra Waman Pathak]

Dear Mishra Sir

Bhushan sir is right. Pls share polyclinic details and details of individual refused treatment including his mobile number

I am a proud Hindu and I believe Ahimsa, essentially, is doing everything to stop Himsa. Ahimsa is not the absence of Himsa, but the use of Sam, Dam, Danda, and Bhed to achieve peace.

 People often ask me what we can do for the soldiers. The answer is "be an Indian who is worth fighting for. "See if you can be one"

Do I have enemies? Yes.Good. That means I’ve stood up for something, sometime in my life.

Cdr Ravindra Waman Pathak I.N. (Veteran)

Member Veterans Pension Group

Adviser War Widows Association

1 Surashri,1146 Lakaki Road
Shivajinagar 

Pune 411016
raviw...@gmail.com
9822329340  

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[SANTOSH KUMAR MISHRA]

Dear Sir,

Thank you for your message and for your continued voluntary service at ECHS PC Secunderabad. Your long-standing commitment is acknowledged and respected.

However, I would like to clarify that the incident in question did not occur due to any misunderstanding or miscommunication. It was a deliberate act intended to create unnecessary obstacles under the pretext of volunteer service. The matter required — and received — the intervention of the OIC, ECHS Polyclinic.

I have personally addressed the issue and taken appropriate action. Both individuals involved have been firmly dealt with, and I trust they will refrain from any such misconduct in the future. Therefore, at this stage, I do not consider it appropriate or necessary to disclose their names or contact details.

Regards,