VESTA Opens but no structure appears

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Christina M

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Oct 5, 2020, 10:22:11 PM10/5/20
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Hi, 

I am trying to visualize a structure that I was previously able to visualize in VESTA. However when I open the xsf file, I am not seeing any structure. Has anyone encountered this problem before and have any solutions? 

I have attached a copy of what my screen displays when I try to open the file. 

Thanks

Christina 
Screen Shot 2020-10-05 at 9.12.41 PM.png

KK M

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Oct 5, 2020, 10:46:48 PM10/5/20
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did you change the VESTA version, recently? if so, that could be issue. cc this mail to admin's email also. he would check and reply. 
if you didnt change the version, then there must be some settings issue. or some thing. if its OK. send the input file. and i try in my version and see if it works.

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M, Christina

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Oct 5, 2020, 10:55:36 PM10/5/20
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Hi,
Yes, I changed versions. Now running VESTA ver 3.5.1. Can you please share admin's email ? 



NH Novianto

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Oct 5, 2020, 11:02:29 PM10/5/20
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I faced a similar issue. For me, it was resolved by deleting the /Users/user/Library/Application Support/VESTA/ directory and then launching VESTA again.

If I remember it correctly, this workaround was originally posted by Dags Olsteins under "Vesta not running on MAC" thread.

KK M

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Oct 5, 2020, 11:05:13 PM10/5/20
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Thanks Novianto.  if its solves Christina's problem then fine. 
anyway, generally Admin also sees these mails.  but if you wish to add cc then the address is


 

M, Christina

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Oct 5, 2020, 11:10:28 PM10/5/20
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Thank you Novianto! My problem was solved. 

Thank you KK M for you help also! I will cc for future. 

Take care. 

Christina

Nan

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Jan 24, 2024, 7:33:43 AM1/24/24
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Hi,
I also ran this problem today. I tried to uninstall and install the software a few times, but it still does not work. Could you please also tell me how did you solve this problem?

I really appreciate it if you could reply to me. 

Thanks a lot!
Nan

Klaus Wang

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Feb 18, 2024, 6:06:17 PM2/18/24
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Good morning,

I am also still having the exact same issue. I see that Nan had reported the same thing on January 24, but there are no replies yet so I figured I would comment as well.

I have hunted for all past threads on the issue and none of the suggestions made therein were able to solve the problem. The /User/user/Library/Application Support/VESTA/ directory does not exist on my computer.

I would appreciate any help anyone may be able to offer. I previously used VESTA without issue on a Windows machine, but am now having this problem when trying to run VESTA on a Mac.

Klaus Wang

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Feb 19, 2024, 5:17:29 PM2/19/24
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I also wanted to add that I am indeed able to export images of my crystal structures using VESTA - the structures simply do not appear when using the application itself meaning that I cannot see what I am actually changing or editing unless I export the image and check it out.

Hopefully this issue gets patched up soon.
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