Rainbow Six Siege Multiple Accounts Pc

[Erminia Scharnberg]

Beforemerging, sign into each account and check the products and/or content. If the accounts contain the same products/content, such as results from multiple completions of the CliftonStrengths assessment, you will be unable to merge accounts since information would be overwritten in the process. If the accounts contain different products/content and are associated with the same email address, you will be able to merge accounts.

The accounts have a random string for first and last names and what looks like genuine email addresses for the email. They have a range of domains including Gmail, Hotmail, ,MSN etc as well as provide email domains for companies.

I simply went to my theme and went to customize it. Under the drop-down where you can select which page you are editing, I navigated to the customer registration page. Once here, I removed the sign-up form from the template.

I am also seeing the same thing and am having to manually delete the accounts. No idea how these got onto our site as we do not allow anyone to set up their own account and the webcart is password protected.

Update: I believe I have solved this but will confirm in a couple of days assuming no more accounts are created.

In case anyone else is having the same issue and would like to resolve it, this is the approach I took

Customer accounts can be created in 3 main ways, 1) via the admin by you or the team, 2) via the website, or 3) via an app/api that has the 'edit customer' permissions. Within these 3 routes, there are multiple ways accounts are created but categorizing them into these buckets helps with diagnosis.

Firstly, it is important to confirm your and any staff accounts are safe and secure. I would suggest ensuring 2-factor authentication is enabled for all logins and resetting passwords. It is unlikely this is the reason the accounts are being created but it is the most dangerous if it is as someone has access to your account. Lock it down before proceeding. N.B. if the accounts are being created inside admin, the customer timeline will show which user created them so open up one of these customers and look at who created them. If there is a user associated with the creation it will look like this:

Most of these routes will leave a clue on the customer account, for example, it is likely that if the account is being created via a newsletter sign-up form then the account will have the tag 'newsletter', or if it is via a pop-up sign-up form it may have a tag of the app you are using for the pop-up. Look at the tags on these accounts for clues as to where the account is coming from.

Next, we need to consider account registration. (This is where mine were coming from). Shopify has a feature allowing customers to create an account with your store enabling them to track past orders etc. I strongly believed my customers were not coming from this route as I had customer accounts disabled. However, the account registration page still potentially exists for your store even if you have accounts disabled. Open a browser and go to 'your-url/account/registration' and you will see a sign-up page for your customers.

The first, and easiest thing to do, is to enable CAPTCHA in your online store settings. If you are using a Shopify theme this will likely fix the issue. If, however, you are using a non-Shopify theme or you have edited the code on this page, CAPTCHA may not display and therefore will not fix the issue.

I use a premium theme and it seems that the theme does not correctly enable CAPTCHA when the setting is set to show it. This is something I will be feeding back to the theme creators. However, as I don't use customer accounts at the moment, I simply went to my theme and went to customize. Under the drop-down where you can select which page you are editing, I navigated to the customer registration page. Once here, I removed the sign-up form from the template.

Since doing this I have had no new fake accounts created (so far) leading me to believe this was the issue. I will give it a couple more days to be 100% sure and then I will work with the theme developer to fix the issue correctly by ensuring CAPTCHA works on the page.

My process was long but methodical. I think this is the important thing, try to determine which of the high level routes your accounts are coming from so you can then dive deeper. Before I took this approach I was randomly deleting apps and hoping for the best!

Just to add something I realized today.

Have been experiencing the same issue from a time ago. Since we're doing several changes in the store (adding new products, changing suppliers, etc.), we set the store with password, however the new fake accounts continue being created.

Have added the captcha and hope to stop this problem.

Good luck to all!

If you are using the Customer Fields app, see our spam protection guide with adjustable sensitivity for reCAPTCHA. You may be able to prevent these spam sign ups by increasing the sensitivity of reCAPTCHA.

I have been inactive for a while and I have over 4k registered fake customers. How does this influence my account and for example organic growth or marketing? And when I delete the fake accounts will everything be back to normal?

Your email list should only include those who have opted into marketing, but if these fake accounts have opted into marketing than you might pay more to your ESP for additional contacts. In that case, it would be best to delete the fake accounts as to not incur unnecessary charges.

Otherwise, fake accounts do very little harm to most DTC sites besides add unwanted clutter. More of an annoyance than anything.

The real harm comes to B2B or members-only sites who have restricted pages for customers only. In that case, I would recommend using an app like Customer Fields who have an account approval feature.

I'm having the same issue. I deleted over 2k accounts last night and they keep creating them every minute in my shop. I also have no account log in options and already removed the "create account" option from my customer account page. Still doesn't work.

Removing the "create account" option doesn't prevent people from signing up. Web developers and people with the right technical skills know how to hit Shopify's endpoints on the backend to create a customer.

One thing to keep an eye on his HOW the customers are getting created. If you go to the Customers page in your Shopify Admin and click into the Customer detail page for one of these spam accounts, scroll to the bottom and look at how these customers are getting created (see screenshot).

I think the best thing you can do is make sure that reCaptcha is enabled. For those using Helium Customer Fields, you can adjust the sensitivity of Google's recaptcha to be more strict if you're still getting spammed by these bots.

Unfortnately my reCaptcha decided to stop loading the challenge on the challenge page and only had a box which would not let me bypass it which means that customers wouldn't be able to either so I had to disable it. Apparently this is a an issue that Shopify is aware of and nothing we can do on our end is stopping it. Even when I had reCaptcha enabled for years apparently they were creating thousands of fake accounts and only recently did I start to notice because they started using obvious www type links for their name. Only when looking through all of my customers did I notice large clusters with real names that had spammy emails that didn't match the customer so they've been at it a while, even with reCaptcha enabled. They're getting in the back end like you stated and there's apparently not much we can do until they fix it. In another thread someone was told by Shopify that "they're working on it", which can mean years in Shopify time.

I did look to see potentially where these accounts were coming from and they all seem to have the same account creation. Just says Customer was created so it could be coming from my newsletter which has recaptcha or my contact forms which even though I disabled catpcha today due to it not loading properly and not allowing any form submissions, it still prompts it when running tests. Regardless I had captcha for years on my site turned on and over 4k accounts were made in that time.

Thanks for sharing. Bummer there's not more to go on there.

I shared this in another thread, but there are 3 strategies that might help you, but unfortunately each method requires an app. Our app Customer Fields is one of the solutions. That being said, here are 3 suggested methods to try:

I have the same issue of fake accounts. I know I have around 2000 genuine customers,however looking today, after receiving a number of emails from unknown people saying that 'they didnt create an account, what is going on', and now see I have 23882 accounts in my accounts list!

The detail of the account says 'customer was created'.

One name that occurred a lot was '123 123' so started deleting these, however at 50 at a time this would take weeks! So I gave up.

One question I have is why would people/bots do this? What is their purpose, apart from annoying the store owner and flooding the addresses they signed up with 'new account confirmation' email from my site.

No idea what the end game is for the account creator, however store owners run a huge risk of having their emails reported as spam to ISP's which will cause deliverability issues and (in the case of gmail/Google) can reduce search visibility.

We're getting signups just like this. Very annoying. I deleted a few thousand initially and have been manually deleting them every few days but it's a headache. Have you had any luck finding a way to block the account signups?

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