Re: Buy Adobe Acrobat Pro 2020 Perpetual License
Lora Ceasor
I am trying to reinstall my product Adobe Acrobat DC Pro, bought in 2020. My license says I have Acrobat Professional, however on the web there is a Acrobat Pro 2020 installer ( -install/kb/acrobat-2020-downloads.html), the question is, first, are these products the same? My version of the product is a perpetuallifetime license.
More importantly, I would like to have the same product, but for 64-bit machine that I have (the installer is for 32-bit as if we are in somewhere in 2000s), for better performance. I found this -64-bit-installer.html here, but this version (even though sounds the same) turns out that I cannot register with the license I bought. Is there a 64-bit installer that could be used with my perpetual license? If not, will or might it be available in the near future? And if so, what can I do to finally have 64-bit version of professional lifetime license Adobe Acrobat Professional?
Thanks! It is true that for most of my needs 32-bit version is fine, but there are situations when you would want an even faster software. I am, however, not sure to what extent it would really be faster just based on this factor alone. It is just puzzling that in 2023 when most other companies have come up with and are offering 64-bit versions, Adobe is still having it only for cloud users or whatnot. This is afterall some over 100Bn company.
No, they are not the same, though they are similar. The perpetual license versions of Acrobat are effectively a frozen version of Acrobat. Getting new features will be a paid upgrade, as for other perpetual apps. 64-bit Acrobat is a new feature. There is no sign there will EVER be another perpetual Acrobat, we don't know. But why do you care about 64-bit Acrobat. It has no advantages. Performance is absolutely identical, I don't know where the myth that 64-bit apps run faster comes from.
What better performance do you expect from a 64-bit version? There's no such thing in 99 % of the cases since working with most of the PDF files won't even scratch on the memory boundaries of what a 32 bit application can offer. If you're not dealing with ultra complex PDFs with thousands of pages, layers or objects you're still fine with 32 bit.
But it isn't faster. That's not why you might want 64-bit. There's a general belief that 64-bit must be faster because marketing people use this to sell upgrades (when they have nothing else to say). 64-bit Acrobat goes at exactly the same speed as 32-bit, there is no reason why it could possibly be faster. As a programmer I can say, things don't work that way.
If you're deploying a licensed, non-Creative Cloud version you'll need to look at the adobe_prtk tool. It takes some trial and error to get it to work but it will provide the file to be used. You'd then deploy the tool and run the serialize flag against the file previously generated.
In the past with Adobe acrobat xi pro perpetual license I used the adobe customization wizard to create a package all set to go with serial number.
Package was created and i deploy it through policy such as self service and it has worked great.
Hopefully i can still use that
No I believe that has been deprecated. For the DC/2020 deployments you need to use that command line tool to generate the serialize file you'd like to deploy. You then deploy a package with that generated file and the tool with a post install to run the serialize command. This package itself can be done before or after the base Adobe installer is run.
adobe_prtk is the name of the tool within the dmg they hosted for download on that page and is what is referenced in their examples. You can place it in /usr/local/bin or an alternate directory and reference it to generate the serialized file, prov.xml, using the --generate flag. You would then need to use that tool and the generated prov.xml in whatever deployment method you desire to serialize the application on the endpoint.
This is another resource that basically lists out the same same steps albeit more in depth, and this references a Wizard that could be used to make a custom installer with some of the prompt suppression but the first link says that the APTEE can do all of that as well.
The Adobe Provisioning Toolkit Enterprise Edition is a command-line tool for supported platforms that helps you track and manage serialization of Adobe products that you have deployed using the Adobe Application Manager Enterprise Edition. The toolkit is downloaded as part of the Creative Cloud Packager installation.
so in order to now use the prov.xml on a bunch of mac, those macs will also need the adobe_prtk on them? I'm thinking of putting adobe_prtk in /private/temp along with the prov.xml and run the command below.
@tcandela I working on the same thing and going down a path similar to yours. However, I'm doing this in 2 policies: the first deploys and installs the application and sets off a custom trigger, launching the second policy that'll deploy adobe_prtk /private/temp and then run the command.
@tcandela Just a quick update. I was able to do everything with one policy. I deploy the Acrobat Installer.pkg along with a homemade pkg that delivers the adobe_prtk and the prov.xml file to /private/tmp. I then run the serialize and activate command via bash script through JAMF.
The only hiccup I've got is the EULA popping up when installed the first time on a device, even though I did include the [ --eulasuppress] switch. If I uninstall/reinstall it doesn't come up.
Hope this helps.
I created the Adobe Acrobat Pro 2020 pkg with a Composer snapshot. So running that pkg alone in a policy does not ask the user to enter in a license key, they just get prompted with 2 popups, 1 to accept EULA and 1 for SIGN ON
@tcandela I used the exact adobe_prtk string that you referenced above when I created my prov.xml file. I had read this thread at length, followed the link to the Adobe tech page and went forward from there.
I find it interesting that we have come at this from different, yet similar, directions and we are seeing the same results on deployment. Ideally, I would like to deploy the app w/o the end user seeing anything.
I tested from another computer by dragging the adobe provisioning toolkit folder (with the adobe_prtk and prov.xml in it) to the /private/tmp location (this is the location it gets placed and then post install script runs the command). I opened up terminal and entered /private/tmp/Adobe Provisioning Toolkit Enterprise Edition/adobe_prtk --tool=VolumeSerialize --provfile=/private/tmp/Adobe Provisioning Toolkit Enterprise Edition/prov.xml
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