Help! Can't Talk to VXM.

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tnapo...@gmail.com

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Aug 20, 2015, 10:10:38 AM8/20/15
to Velmex Controls
Hi Cliff,

I’m trying to connect to a VMX controller from my  laptop, but, cosmos gives me  the following error after I run the Startup | Wizard:

  Setup wizard: Aborted – Unable to locate VMX

 

I tried two different sets of USB/RS232 cables already, to rule-out the cables.

I also sent cmd “F,I1M400,R” and never Rx the ready prompt char (“^”). Also, I manually set the port to COM3 and then send the cmd “E” and

the COSMOS status bar says: “Status: Port Open”, “Status: Online”. However, the On-Line light on the front panel of the device never turns on

like the manual says. I also tried sending the cmds via hyperterm & NI Max with out success.

What could be the problem?

 

FYI: I’m able to move the bislides using the jog buttons on the VXM, which means that it is in local mode. Also, I can move the Bislide with a joystick.

 

SW:

  COSMOS v3.1.6

  Windows 7

 

HW:

  VXM-1, S# 140237

  VXM-2, S# 140236

  Two bislide assemblies in an x/y cfg.

 

Any tips/tricks to talk to the  VMX will be appreciated.

 

Thanks,

Tony

Velmex Support

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Aug 20, 2015, 10:24:04 AM8/20/15
to velmex-...@googlegroups.com, EXT-Flores, Anthony N
I sent this email earlier:

If you go to www.velmexcontrols.com on the software page and download and run the "Serial Port Diagnostic" and send me the diagnostic file then I can determine the lack of communication.

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tnapo...@gmail.com

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Aug 20, 2015, 1:38:59 PM8/20/15
to Velmex Controls, anthony....@boeing.com, sup...@velmex.com
Thanks for the help!
Best tech support ever, & I've been hacking since 85.
Got it to work with your USB driver.
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