[Cutting Plotter Software Free
Facunda Ganesh
A couple of things when I try to open the Cutting Plotter Controller I get the following error "No compatible Driver has been found - Code 1104" but if I open up the Graphtec Studio it finds the cutter and communicates fine with it. Any thoughts??
Many thanks for that, yes we are running the new drivers...after a reset its sorted the cutter controller though cant send something to cut from VM with it open as it throws up a cut error on the machine not bothered really, its just the curves issue thats bugging me....
We have no idea what you are doing, before you are getting this code.. What are you doing prior to the code? You just turned your cutter on and the code 1104 is there? And which software are you using?
Have you done all of these. Factory reset? Hold down UP Arrow while turning power to cutter on? Made sure Cutter command is correct for the software you are using GP-GL or HP-GL,? Uninstalled /reinstalled new driver? Reboot computer before reinstalling. Uninstalled/reinstalled the software? Make sure everything matches. Or try a different software. If that does not help contact Graphtec for support.
Hi, I am having the same issue with code 1104. I downloaded the latest driver from Graphtec and the cutting plotter software shows in my programs. When I try to open the program I get the error code. This happens regardless of whether the machine is on or not (connected to the computer or not). Like a previous person on here my Graphtec Studio runs the cutter just fine, I am just not able to make the machine changes that I would if I could pull up Cutting Plotter - I can only make these changes on the machine itself.
Media loaded, Studio says cutter ready. All I would have to do is hit "send to cutter". Condition shows "1" and I think my conditions only go up to 8, not 9. This is a Ce6000-40. Anyway, tried opening Cutting Plotter again and still get same error code, though cuts fine from Studio.
What command does Graphtec Studio run on? If it runs on GP-GL, then try a different software that uses HP-GL language like Vinyl Master trial SigncutPro Signblazer, and see if that makes a difference. And make sure everything is set to HP-GL command.
I am running into an issue with my Graphtec CE7000-40. It was purchased new from USCutter, and shipped to me directly from Graphtec. From day one, I have been having issues with curved items (see photos attached). Anything curved or circular is coming out choppy or uneven. Straight lines come out fine in most cases. I have tried multiple software, including VinylMaster, Cutting Master, and SCAL. I have tried multiple files within each of these programs. Typed text, created shapes, vectorized images, etc. All have the same result. I also have a MH Series cutter, as well as a Cricut (I know, I know..). I have tried the same files with both of these cutters, and have had NO issue. It is only happening with the CE7000.
I have tried multiple cutting condition settings too. -4 offset, all the way to +4 offset, including 0 offset. I have tried more force, less force, slower (as slow as it can go), faster, all the same result. I have spent hours working with different settings. When it comes to the blade length, I have used multiple methods, including the one that MZ SKEETER recommends in many of his posts. I have perused this forum many times, and even found other posts where people show similar issues. I have tried each of the recommendations given to them, including factory reset, and updating the firmware.
I have called Graphtec support 2 times, and left messages. I have also submitted 2 support tickets through their website, and have received no response from either method. I am working with someone from USCutter support that is being helpful, but he has informed me that all he can do is try to contact Graphtec for me, but he is getting nowhere with them too. They are not answering requests or emails.
I have a $1,300 machine that is effectively unusable right now, and it's pretty frustrating. I am here hoping that someone can assist me, either with a recommendation for a solution, or with getting me in contact with Graphtec. My wife and I run a really small company, and this purchase was multiple months of savings/profits, and it feels like it's down the drain. Thanks for listening!
Are you sure the blade tip is not broken off? A good blade does not cut like that. Try a new blade, make sure the blade is so far in the blade holder that you think it wouldn't even cut. Then it is probably right. Then use the force to cut. You only cut with the very tip of the blade about 2.5 mil. Nothing more should be sticking out of the blade holder. Blade offset is ZERO on a Graphtec. Try a drop of 2 light oil in the blade holder. I don't think you are cutting with the very tip, then when it goes into a curve, you are cutting with the side of the blade.
Thank you for replying!
Blade tip appears to be intact. Additionally, the blade is barely protruding. I used this method for setting length. I will go ahead and purchase a new blade though. Do you have a recommendation for a type or brand?
Is it working for you? Back the blade into the blade holder. Then use the force on the machine to cut with. We tell OPS this everyday. Several times a day. Get down eye level and watch it cut, you should barely see any type of daylight between the bottom of blade holder and the vinyl.
Sorry, I am not sure what you mean. I've put the blade more into the holder, more out. I've slid it across vinyl on my desk. Right now it's barely sticking out enough to cut the vinyl. Any less and it doesn't cut through the vinyl.
Are you sure that you have the blade holder in the carriage arm correctly, so that the flange is over the lip and holding it down? Sometimes you have to look at the blade under a magnifying glass to see if the tip is still there.
Ok correct. So what do the TEST cuts look like from the TEST feature? The square and triangle, has to be correct before you send any designs. Which cutting software are you using? You should always cut slow until you learn your machine. Like speed 2
Do you have a slight marking in the wax paper backing? You should, just slight, that way you know you are cutting all the way thru the adhesive. It also leaves a little pattern in case you need to replace a small piece of vinyl.
just make sure it turns freely in both the top and in the blue part - the tenting is an issue and may have something to do with your problem as the vinyl isn't staying flat on the cut strip - any gap would cause it to not have clean cuts
UPDATE: Graphtec finally reached out to me, and after a few tests, it appears that it was a software issue. I primarily use Vinyl Master Pro V4.3, and unfortunately this cutter is not compatible with that software. Not sure why the issue was also happening in SCAL as well. But after exporting PTL files to Cutting Master 4, the results are great.
Didn't you get a serial number/activation for Graphtec Pro Studio? I would think it would be much better than any of them. It is Flexisignpro without the RIP. I have it downloaded. That is well over a $1000 software.
I thought that when the pause botton is pressed you can get to the rest of the menu items. Well mine isnt cutting very well and I think it might be some settings on the machine. It also cuts 10 x larger than the cutting master plgin from AI
have you read the user manual on the machine yet? "Load media", means load your vinyl/material and close the pinch rollers. There is a sensor that knows when there is material loaded or not. It explains all the settings and trouble shooting. can be downloaded from Graphtec. Pause just means stop the machine. A Graphtec is not like the simple cutters. There are sensors all over it for certain reasons. There is no offline, You change items in the menu. You really need to learn from the user manual.
I must have chenged something and no matter what settings I try it stull does the same thing. Even on a small 8" x 8" design. When I send the cut job to the cutter it will start unwinding a roll. I have not let it unwind the entire roll but it has done 10-12' before I can hit the pause button. Then I clear the job but have to shut the machine off and restart as it just keeps saying "clearing buffer" and the fan goes and goes and no buttons work.
I have tried all the media select at start up. They function as they should. Did the factory reset several times now and still . Hit send to cutter and it just starts unrolling media. Then I hit pause, cancel job, clear buffer and it just says clearing buffer and never stops until I shut the maching down.
Do you mean it is feeding the vinyl thru the machine at an amount not wanted ? If so check that the media sensor in the back is not dirty. Maybe it is looking for the end,, Are you selecting Origin before send to cut...... Also you can turn those sensors off. Pinch roller and media. I turned mine off day 1.
No, it's not looking for the end and yes I mean it is feeding through the machine. I tried just loading a sheet in and hit page not roll on the start up and the sensors both front and rear seem to read it fine.
Auto feed is off, tried factory reset went to Japanese and took me a while to figure how to change back to English. Reset origin, tried switching to HP-GL but wouldn't recognize that. Taped over the media sensors. I does seem to recognize if I select sheet and both front and back sensors pick it up.
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