Why sync is so slow at the first time?

[Product Manager]

You might experience the slowness of the first few times sync, because VCO checks entire outlook datafile, built-in calendar entries and VCO data and duplication handling. When it runs smoothly on your phone, it checks for the updates only, so the sync will be much quicker.

We have put a lot of effort to try to reduce this kind of duplication happen (avoid all duplication is not possible). Therefore, the first time when you sync, SyncCenter and VCOrganizer will try to compare the events or contacts with the existing items, and trying to detect duplication before actually creating the item. When duplication happen (we call it conflict), you can tell SyncCenter what you want to do (This can be set from SyncCenter):

Do not Sync the items (This is the default)
Overwrite the Mobile items
Overwrite the Outlook items

If the following conditions are matched, the items will be considered as same and conflict will happen:

1. firstname + middlename + lastname is the same
2. Company is the same

For example, if I have a contact called "Peter Smith" on the phone, and "Peter Smith" in the Outlook, even the home phone number on the phone is 98768567, and home phone number in Outlook is (076) 98768567, these 2 "Peter Smith" are consider the same "Peter Smith", What will happen if I have selected different conflict options?

- Do not Sync the items (This is the default)
In this situation, Peter Smith on the mobile will not be synced to Outlook, and Peter Smith on in Outlook will not be synced to Mobile. These two contact items will not be linked together. Any updates on mobile or outlook of this contact will not be copied to each other.

- Overwrite the Mobile items
In this situation, the whole Peter Smith contact record on mobile will be overwritten by the record in Outlook. These two records will then be linked together. If you update the contact information of "Peter Smith" either on Mobile or in Outlook, they will be synced to each other.

- Overwrite the Outlook items
In this situation, the whole Peter Smith contact record in Outlook will be overwritten by the record on Mobile. These two records will then be linked together. If you update the contact information of "Peter Smith" either on Mobile or in Outlook, they will be synced to each other.