RE: vcell biomodel

[les...@gmail.com]

Hi Aaren,

Thanks for reporting this. It has been fixed. Please confirm that it is now working for you.

Best,

Les Loew

 

From: Aaren silveira <333a...@gmail.com>
Sent: Tuesday, July 28, 2026 9:11 AM
To: VCell Open Discussion Forum <vcell-...@googlegroups.com>
Subject: vcell biomodel

 

Hi VCell Support,

I'm having trouble accessing my saved BioModels through the VCell client (v8.0.0, build 03). When I open the BioModels panel, it shows "connecting..." and doesn't load my model list. I'm logged in successfully (status bar shows "CONNECTED").

I've tried:
- Waiting several minutes
- Restarting the VCell client
- Switching between MathModels/Geometries tabs and back

The issue persists. Could you let me know if there's a known server-side issue, or advise on next steps to restore access to my models?

My username: Aaren

Email address:als...@ic.ac.uk

Thanks,
Aaren

[Aaren silveira]

[Schaff,Jim]

Hi Aaren,

We had a database entry which had an unexpected format, we have repaired this entry.  Please try again - maybe get out of vcell and back in.

Best regards,

Jim Schaff.

---

From: vcell-...@googlegroups.com <vcell-...@googlegroups.com> on behalf of Aaren silveira <333a...@gmail.com>
Sent: Tuesday, July 28, 2026 9:10 AM

To: VCell Open Discussion Forum <vcell-...@googlegroups.com>

Subject: [VCell] vcell biomodel

 

Hi VCell Support, I'm having trouble accessing my saved BioModels through the VCell client (v8. 0. 0, build 03). When I open the BioModels panel, it shows "connecting. . . " and doesn't load my model list. I'm logged in successfully (status bar shows

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[les...@gmail.com]

He replied to me already and said it works now. I guess he didn’t reply through the discussion group.

Thnka for fixing it so fast.

To view this discussion visit https://groups.google.com/d/msgid/vcell-discuss/DS0PR14MB55673C0BB6F150DC0B6E9736A4CB2%40DS0PR14MB5567.namprd14.prod.outlook.com.