Urgent Need -- Business Analyst With Retail Domain -- Atlanta, GA

[Mahesh Gurram]

Hello ,
Hope you are doing great!

Please find the below mentioned job description and if you are interested revert back with the updated resume to mah...@axiustek.com

Need Only: USC / GC / H4 EAD / L2 EAD 

Position: Business Analyst With Retail Domain
Location: Atlanta, GA
Duration: Long Term

Must have skills - retail domain - Strong in Stores, Stores Backroom & Supply chain management

Job Description:

• Worked are Business Analyst   for at least 4 to 5 years,
• Understanding of retail domain - Strong in Stores, Stores Backroom & Supply chain management
• Excellent interpersonal skills and business acumen
• Ability to communicate effectively with business professionals, executives and developers
• Strong analytical and organizational skills
• Familiar with client-server, browser-based and/or mainframe applications
• Familiar with SDLC & Agile methodologies
• Familiar with ITIL concepts

Roles & Responsibility:

• Responsible for  documentation of functional aspects of application into application handbook (working in conjunction with technical support team)
• Responsible for documenting the business process flow (L0, L1, L2 levels)
• Will be the liaison to the support (technical) team interacting with business on incidents / service requests that require deep functional understanding
• Ability to craft concise communications of a technical nature to a business community & provide necessary clarifications
• Act as a Business Subject Matter Expert (SME) in the review of application / business process flows during service introduction phases
• Identify opportunities for proactive support, best practices and training
• Work with Business & IT stakeholders in defining the business outcomes and corresponding SLA & KPI’s
• Drive in the transformation in maturing from IT SLA to Business SLA’s
• Work hand in hand with the technical support team in diagnose, analysis and formulate recommendations for issues that are functional in nature
• To avoid knowledge debt, educates user community on “how to” questions from business
• Provide Functional / domain knowledge training to technical analysts as they onboard into the tower
• Participate actively in business status meeting
• During & post critical / high incidents, help in business facing communications  

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Thanks & Regards

Mahesh Gurram

Lead IT Technical Recruiter

Desk No: 703-738-6662 Ext: 2152

Email: mah...@axiustek.com

www.axiustek.com