Re: Amazon Prime Video App Will Not Download
Nadia Grubb
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We held a big UK Premiere at the Genesis Cinema and got around 250 people attending. The film was launched online the next day, so we asked everyone to review it. Of course only a small percentage actually did, but it helped get the ball rolling.
Hi
I have currently two films on Amazon Prime. I am not distributing myself but using an external distributor with whom I am very pleased. Bur how do I see how much ny film has grossed and his many times ut has been streamed?
Great article, I am an independent film maker in Nigeria. I just finished a short film and want to get it on amazon prime. Kindly help with some info, Do they accept short films? How do I respond to the tax administration from here?
I totally loved what I read. I found it very useful as I have just completed my very first feature film and am looking for ways to forge ahead. Your journey is very encouraging for people like me who are taking baby steps in this industry.
Prime use to pay you by the second it was watched on prime but now give virtually nothing. On the rent and buy it is hard because most people who pay for prime want their films free. Netflix might cost you money to get on in fees from the pitcher/distributor as unfortunately even if you have the best poster in the world they will charge you a lot of money for a new one which is normally worse. However you can get a big payout if excepted on Netflix and also better payment each time it is watched. It is near on impossible to get hold of a distributor to pitch to Netflix unless you have a big budget film or at least two big names in it which is a shame.
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We have worked with Sony TV about connecting our Bravia Smart TV to Amazon Prime TV through our TMobile Home Internet. It is only our Smart TV that will not connect. Our other TVs that are streaming through Roku Devices (one with a Roku Soundbar) do not have a problem.
@DiBucky from my experience, not all systems are IPV6 ready today. Reviewing the following Sony network setup article, they recommend IPV4, and I do to. Unless you have skillsets to configure TCP/IP and a degree in networking, setting up your system on IPV4 will work efficiently and be easier to setup.
Have you tried using a VPN? That would give you an external IP that is both local and IPv4. Also, if I understand your posting correctly, you don't have a problem when accessing it through an external device like a Roku. There are plenty of those around as well for next to nothing. I understand it's not an ideal solution, but it may work for you if you want to continue using TMHI.
Seems to be a specific incompatibility between Tmobile gateway and Google TV interface. Both my Sony TV (running Google TV) and Chromecast with Google TV (4k) have issues only with the Amazon Prime streaming app. Not experiencing this with other streaming boxes with Amazon Prime app(roku, firestick). The only workaround I have so far is connecting the SmartTV/GoogleTV to a repeater or using your own wifi router (which unfortunately defeats the purpose of the T-mobile 2 in 1 gateway). Hoping T-mobile can fix this. As it stands, they still haven't fixed the gateway error when you click "Devices" on the T-mobile internet app, and it's difficult to manage devices on your network.
Just replaced my original TMobile gateway with the new Sagemcom Fast 5688W Gateway and immediately had an issue with Prime video on my Sony TV. After trying everything under the sun to fix it, I found this thread mentioning the IPv6 issue. My solution was to configure my mesh router to disable IPv6 and hard wire into the network. Restarted TV and checked ethernet settings in the settings menu.
As mentioned above, the issue seem to be that the Gateway defaults to IPv6 protocols but Prime ONLY uses IPv4.
The solution is to set your home network router to use IPv4 and not v6. This cannot be set on the Gateway.
Thought I would weigh in on this topic since I have the same problem with TMHI and Amazon Prime video. The prime app will load (slowly) but refuses to play videos (or trailers). My set up is tmhi Sagemcom gateway, TCL smart TV, and I just got the new Onn 4k pro streaming box. Everything works except Amazon. The Sony TV in the bedroom has a Google chromcast and it does not play videos on Amazon Prime either. Please TMO try and solve this problem, it's for real. ?
Instead of waiting for a fix, you might do what others suggest and get a cheap Fire TV stick and use that to stream Prime Video. Also, you can connect to Prime Video on your PC or cell phone and cast it to your Sony TV, after setting up casting.
I am doing that now with Tubi TV, since their latest update made their app incompatible with my Sony Bravia. I bring up what I want to watch my desktop or Moto cell phone and cast it to my TV. The Sony remote even works in pausing, FF, RW and stopping what I am watching.
P.S. An odd thing I discovered today . . . I turned off my cell phone, in the middle of a show, to disconnect from Tubi, but the show continued to play on my TV even after my cell phone was off! Someone please explain how that could be. :)
I have an Apple TV model A2169 (64GB) and I have watched Amazon Prime for ever through the Amazon prime app. Now for the last 30 days I keep getting an error : Something went wrong, Please try again later. For more help, go to amazon.com/videohelp.
Amazon prime is not working in my Apple TV 4k 64gb. It's showing that my internet connections are running with VPN. But actually it's not. I have read and applied different instructions and none of them worked. Does anyone know the remedy?
Use of the Amazon Prime Video app requires signing in with your Amazon account. Do you have Prime membership on your Amazon account? Access to buy or rent or subscription content from Amazon (i.e. titles not included with Prime) requires doing the financial transaction outside the Prime Video app on an Apple device. Instead do the transaction on the web, if you meant such movies.
Same problem here, exactly as ferraez describes. Model A1842 [64 GB] running tvOS 16.2. I have tried all these things, including deleting, then downloading the Prime app from the App Store and 'restarting' the AppleTV.
I just wanted to let you all know that I made a mistake on my first post. It was Prime but PBS . Going to support I identified the problem as PBS not Apple TV. Just deleted the app and then added it again. Everything is fine now.
I, like many have tried all the suggestions here and nothing seems to work. Model A1842, tvOS 16.3 My other Apple TV works just fine as well as my Google Chrome TV's. This has been an on gong issue since Dec of 2022.
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