This Week's Alertbox by Jakob Nielsen

[Chad Nantais]

discusses Feature Richness and User Engagement:
http://www.useit.com/alertbox/features.html
[Summary: The more engaged users are, the more features an application
can sustain. But most users have low commitment -- especially to
websites, which must focus on simplicity, rather than features.]

For those of you who are new to usability, Jakob Nielsen is a leading
usability expert who posts a regular column called Alertbox
(http://www.useit.com/alertbox) which features insightful,
research-backed articles on different aspects of web usability.

--
Chad Nantais

http://myspace.com/chadnantais