In case you are talking about a different simulation and you are not using a ucf file this time, you need to make sure that the exchange matrix in the materials file is symmetric, e.g.
material[1]:exchange-matrix[1] = J1 # exchange constant in material 1
material[1]:exchange-matrix[2] = 2*J1*J2/(J1 + J2) # geometric mean for exchange between materials
material[2]:exchange-matrix[1] = 2*J1*J2/(J1 + J2) # geometric mean ...
material[2]:exchange-matrix[2] = J2 # exchange constant in material 2