gerchri fidore rahmen

0 views

Skip to first unread message

Dallas Themshirts

unread,

Aug 2, 2024, 10:09:30 AM8/2/24

to valriredro

Everything worked well for months. Suddenly, when we put Netflix on, no sound. There IS sound for a Netflix trailer, but not for an actual show. All other apps (Disney +, CW, Amazon Prime) are working fine. In another room, with another Roku, Netflix is working fine. What happened, and what needs to be done?

My son was able to fix it. I believe he went into Roku settings and then audio. And change the setting to stereo. Rather than the other one that was selected. And the hdmi setting was at auto. Restarted netflix and it was back to normal. Not sure why it started (never changed the setting to begin with) but it's worked fine since. Hope this helps!

Can you please provide more information about the issue you are experiencing? Is the issue you are experiencing only happen on the Netflix channel or does the loss of audio happen on all channels? What troubleshooting steps have you taken so far to try to resolve the issue? How long has the issue been occurring?

As a first step, could you try to remove any channel you observe this issue on from the Roku home screen? Then, restart your device. Once it loads up again, add the channel back once more and try playing content again.

Unplug everything from the back of the cable box. Wait a minute or two. Plug it all back in. Let it reload. My sound came right back on. I have an lg. Smart tv and Im on direct tv. Had great sound for netflix. No sound for tv programs

If you have cable or satellite try unplugging everything connected to your cable or satellite box. Wait a minute or two, then reconnect. I had this same problem & it restored the sound on my TCL Roku TV. I have Spectrum cable.

I did not have tv sound, but Netflix sound on my TCV roku tv. I unplugged the HDM! cable and the power cord to the back of the cable box. I came back a few minutes later and plugged them both back in. Success!!

I recently bought a Samsung UHD TV Smart TV and am using Yamaha receiver with 5.1 surround.
I had to install the optical cable from TV to Yamaha receiver and then set your receiver to
Audio-1 so you can then hear Netflix ! Good Luck

I cannot get any sound through my receiver when using netflix app from my samsung un55f6300. I am using ARC HDMI input and I tried an optical cable to the receiver. Do I need to change any settings on the tv, app or stereo? If anyone can help let me know. My receiver is a denon X400

Great article Eric, I learned a lot, and it was very clear. Method 2 works for me, but I tried method 4 with the ARC capability (tv, receiver, and hdmi cable have the capability), I activated ARC on both the tv and the receiver through the set up menus, kept my receiver on the hdmi channel, and it does not work: I still get the sound from the directv, with the image of the tv app (Netflix, YouTube, etc.) I have no idea why this does not work ?

Also, for other components (cable box, media player and blu ray player), I have a conventional setup where the components are connected to the receiver via HDMI and one HDMI cable goes from the receiver to the video in of the TV. This works well and I want to keep it the same way while being able to do the items above (Netflix and Chromecase on surround sound).

Eric, Is there any problem in using both an HDMI and a digital optical cable to get sound? How does the TV know which cable to use as sound? it seems it is the only way to get sound from my smart TV Apps and my Satellite TV to work on my surround sound. Both are wanting to use the ARC input on the receiver but I only have one ARC input on my receiver. I have a Samsung 7150 smart TV.

My new Samsung Smart TV is connected via HDMI/ARC to my AV Pioneer receiver. The TV can turn ON/OFF the receiver, and the TV can steer the receivers volume.
Problem is, that after turning both products off via the TV remote control, the receiver is turned on by itself the next day!
How is that possible?

Very helpful article. My TV has the HDMI/Arc input which I have connected from TV to cable box. I have digital optical from receiver to cable box. What do I need to do to get sound out of my surround system for the Smart apps. Little confused here.

Thanks alot for the info its simple n straight forward helped me save the hassle of connecting optical cable unnessarily to my first home theatre system denon awr-2200 and tannoy tfx 5.1 + uhd48 samsung tv..

I bought new lg tv version 55uh850t in jan 17. And i have bose home theatre 520 soundtouch system. Now the problem is when i share any video to my tv the sound does not come from my home theatre but when i switch to internal speaker of tv then sound is coming from tv. I have already connected a hdmi cable from tv(arc) to home theatre. But when i am using optical cable then sound is coming through my home theatre. This is the problem with only mobile sharing video to tv. Not with other connection. All are working fine. Pls give me a solution.

Thank you! New Samsung smart TV and relatively new receiver that both had ARC! This solved our app audio issue (we had the tv hdmi in the wrong port) Samsung support was no help, so glad I found your article or tv may have been thrown out the window.

I have ARC input and outputs but can still not get surround sound while watching streaming channels. Receiver was returned and all there tests indicate it was fine, fully operational. Got high speed HMDI cable still no solution. The surround sound works for DVD and cable stations but not for streaming channels, someone say changing settings in the streaming channels. Need help.

This article is fantastic, I could connect my Yamaha RX-V477 to my TV Samsung Q60-R using HDMI ARC cable and ports, therefore my streaming TV services can feed my AV Receiver with Dolby surround sound!!! But it has a trick, you need to try many HDMI cables as possible, the first one was not working as ARC for me, and this is not specified in the cable (ARC compatible or not). I live in Brazil.