Gradebook Synchronization not adding to D2L gradebook

[Joel Eckroth]

Hi,

We're using a demo D2L instance to test out LTI integrations with Pathbrite and D2L.  Here is our current D2L instance version info:  http://d.pr/i/396u

We're getting a successful response back from D2L of "1" (success) that the grades were sent over to D2L correctly, but grades are not being added to the D2L gradebook.  Is there a known gradebook sync issue currently?  

Let me know if there's more info I can provide to help debug this issue.  Thanks,

[Desire2Learn Staff: Sarah-Beth]

Hi Joel

I passed this question along to some folks internally, and the first thing that came to mind was whether this was an conflict between http vs https. Are you sending the data over https, or is your app attempting to use http for the LTI Grade Return instead? That would cause an OAuth authentication failure, preventing the successful transfer of the grades data.

When you say that you are receiving a response of "1" are you also receiving an XML response containing the grades data? 

~S-BB

[Denis Burdenyuk]

Hello Sarah-Beth,

Here is the dump of url and typical success response from Desire2Learn:

- when we send grade to D2L we use this url: "https://pathbrite.desire2learndemo.com/d2l/le/lti/Outcome"

- the response is: {"imsx_POXHeader":{"imsx_POXResponseHeaderInfo":{"imsx_version":"V1.0","imsx_messageIdentifier":"540feab8ebd30","imsx_statusInfo":{"imsx_codeMajor":"success","imsx_severity":"status","imsx_description":"Score for 18e2faec-4fa7-408c-8e02-570afd778f87 is now 0.98","imsx_messageRefIdentifier":"f00ee72d-7925-4294-bd34-0155398512c0","imsx_operationRefIdentifier":"replaceResult","imsx_codeMinor":{"imsx_codeMinorField":{"imsx_codeMinorFieldName":"TargetEndSystem","imsx_codeMinorFieldValue":"fullsuccess"}}}}},"imsx_POXBody":{"replaceResultResponse":[]}}

Thanks in advance!

[Desire2Learn Staff: Sarah-Beth]

Thanks for the additional details, Denis. This is helpful for ongoing troubleshooting that we're doing internally. I'll get back to you as soon as I have more info to share.

[Desire2Learn Staff: Sarah-Beth]

Hi Denis and Joel

We have some next steps that will require some assistance from your Partner Manager at D2L. Can you please ask your business contact to send an email the Partners program and reference this forum thread?

~Sarah-Beth