shanvasy daenan felten
Berk Boyraz
Apparently this is an ongoing problem when attempting to register for an account with Netflix. When reaching the credit card stage, step 3 I believe, being turned away with the notice: "Sorry, but we are unable to complete the sign-up process now. Please try again later." Elsewhere the solution mentions faulty response to the card used or the bank behind that card. In my case I attempted to use cards from two different banks, one here in AU and the other on a US bank... and even offered to pay via PayPal... to no avail. Why? Does Netflix not want my business? Is this something personal? Is there another choice for the same service Netflix offers?
I called to Netflix support team and they give a solution and it worked great, I could move from Paypal to Debit card , I was unable due a message in a Yellow box saying that wasnt possible the sign up procces . On the phone you should say them you want to erase the paypal option from your account , then they will stop your memebership, try you to log off, the solution that technical support gave me was , not the click on the "Log in " option ( Never click on the resume membership , it will head you to the kind of glitch) , instead you must click on the option " Join free for a month " then when the page requiere your mail and pass just put the email and pass that you have been using normally for your netflix account , next step is choose your plan and fill your payment option . I had been talking for almost an hour with technical support and finally the gave me a solution . Hope it works for you .
I was stuck at the payment (step 3) option too. I managed to go back to the Netflix home page and view my account settings since I was partially set up. I was hoping to input my credit card there. When I filled in my phone number, Netflix said it had texted me a confirmation code and to enter it. It's been 2+ hours and I have not received any text. I also tried the option of having Netflix call me with the code to activate my account. I got a message saying it had called, yet no calls came to my phone and it has been 2+ hours.
I stayed on the phone with my credit card company while entering my payment information. They keep telling me no transaction is coming thru on their end, even when they check the declined transactions. It' s just not appearing.
I logged out of Netflix on all devices (computers, firestick, tv, etc.) and then waited 3 MONTHS. Then I tried again and my credit card payment went through. Mind you I had also done this at least once in the past and it had not gone through then. I can only guess that they let a % of new credit card subscriptions in a month and then try to make everyone else buy their Netflix gift card by saying their credit card transactions won't go through. If weren't for specific shows that are only on Netflix, I would refuse to do business with them. I am still dissatisfied what I went through to sign up. It does feel dishonest, and I am weary about what's going to happen when I have to update my credit card for payment.
I too had the same issue when I try to set up the Netflix account with my yahoo email address. When I happened to select the payment method it kept on givining the above error message in a yellow box for both visa and paypal options.
I am having issues connecting biller for 3 of my accounts. For Carmax & Spectrum, I am receiving the following error: "We're working on linking, We'll let you know if we need anything else." The connection spins, but eventually, no connection is made.
For Netflix, "Your Netflix account needs you to update some details. Some of the login details you provided may not be correct." I am logged into my account with the credentials I provided without any issues.
When viewing Carmax and Spectrum from our end, these Billers appear to be in a "degraded" status. This is the reason you're receiving the message that they're working on linking them is because they're aware of the issue and working to resolve it. Since there is no ETA to provide on a resolution, I'd suggest just continuing to try every so often for now.
For Netflix, I see the same incorrect credentials error when viewing your connection attempts from our end. I didn't personally experience any trouble connecting to Netflix as a Biller, so let's do some basic troubleshooting on the credentials issue as follows:
Thanks for the reply Natalie. I tried changing my Netflix password tried to connect again, but that didn't work. I changed my password back to the original I had before, tried it one more time, and poof it worked. I will chalk it up to possibly being lucky.
I'm now having an issue with setting up Apple Card billing. After entering my credentials, it goes through the process of connecting. After I receive my MFA code, nothing else happens. Is Apple Card not supported?
I understand that you're experiencing issues with Dolby Atmos not working on the Netflix app of your LG OLED TV, while it does work on the Amazon Prime app. Here are a few suggestions to help troubleshoot the problem:
1. Check Netflix app settings: Within the Netflix app on your LG TV, ensure that the audio settings are configured correctly. Look for any options related to audio output or audio formats and make sure that Dolby Atmos is enabled if available.
2. Verify Netflix plan and content: Ensure that you have a Netflix plan that supports Dolby Atmos and that you are trying to play content that is available in Dolby Atmos. Not all titles on Netflix support Dolby Atmos, so it's important to choose content that specifically mentions Dolby Atmos in its description.
3. Update TV firmware: Make sure that your LG TV has the latest firmware installed. Check for any available firmware updates through the TV's settings menu or by visiting LG's support website. Keeping your TV firmware up to date can address compatibility issues and improve performance.
4. Reset TV audio settings: Try resetting the audio settings on your LG TV to their default values. This can be done through the TV's settings menu. After resetting, configure the audio settings again and test Dolby Atmos playback on the Netflix app.
5. Contact LG support: If the issue persists after trying the above steps, it's recommended to contact LG customer support for further assistance. They can provide specific troubleshooting steps based on your TV model and help resolve any software or compatibility issues related to Dolby Atmos on the Netflix app.
When reaching out to LG support, provide them with detailed information about your TV model, firmware version, and the steps you've already taken to troubleshoot the issue. This will help them assist you more effectively.
Please note that some LG TV models may have specific limitations or requirements for Dolby Atmos playback, so it's best to consult the user manual or contact LG support for accurate information regarding your specific TV model.
For anyone else with the problem you have to be on a laptop browser, not the TV app or a phone, click a use icon > account > the user icon again under PROFILE & PARENTAL CONTROLS > playback setting (eighth option down) and select HIGH.
I can access and use the Netflix App on my main EE TV box, but if I try to use it on my additional box it doesn't work. In fact it locks up the TV channels and I have to power off/on the box to make it usable again. However, if I go to Ch 333 on this box I can access Netflix??? Why the difference. I have a basic Netflix account, but the App works fine on my main box?
Thank you for posting. I'm sorry you're having problems getting Netflix working on your additional EE TV box. If you haven't already tried, I would suggest resetting that additional EE TV Box. You can find the instructions here - How to reset your EE TV Box
Tried resetting the box numerous times. Tried reseting the hub and we were also only streaming on one box. As I say the App works fine on the main box. With the etra box access only via ch 333. The App locks up the box. Is this a faulty box or a poor service?
Took out a new contract this month, part of it included an Inclusive Extra to Netflix. It's been working fine for the few weeks but now Netflix emailed me to say I needed to update my payment details. It was a legit request as my Netflix app brought this up straight away. I wanted to check if Netflix option has been stopped by EE since or if this is possibly just an error as I haven't swapped or changed my Inclusive Extra
I've had the same issue for the last few days, I don't really want to pay for Netflix as I've already paid via EE. EE is showing its still active on my account but Netflix has said I need to pay. Has anyone managed to resolve the issue yet?
I have had the same issue today. When I checked my smart benefits, netflix is still selected and I am still paying for the add on for additional screens. I came here to see if anyone had had the same problem and find an answer but it seems your post is from today also, so I wonder if there is a problem with netflix / EE that will later be fixed. Sorry it's not an answer but you're not the only one... Lets see if the thread grows...
I contacted Netflix who believes it is EE who have cancelled it. After calling EE, the operator says my extra is still valid(not cancelled) and is unsure why I'm getting that response. He did say his colleagues had had similar calls, not loads, but it suggests something has happened. I decided to wait this out rather than ask EE to start resetting anything as, if this is bigger problem, EE may do a wholesale fix and I didn't want to unsettle that. EE have said they will call me Thursday to see if things have sorted themselves out. Incidentally, my app hasn't worked today which I'm thinking might be something, or nothing, to do with a possible outage.
I am facing same issue. Can someone please provide details of the solution? I spoke to netflix and they shared a link which took me to EE website to activate betflix Basic package which is weird as I should have standard add on already in My account. When I spoke to EE customer care she said they can't do anything and closed the escalation case as I dropped the phone. Please help!!
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