Guard Shift Supervisor - U.S. Embassy
CLOSING DATE: May 24, 2012
WORKING HOURS: FULL-TIME; 48 hours per week
SALARY: Full performance level:
Not-Ordinarily Resident (NOR):
US$ 30,684 p.a. (Starting Salary); Position Grade: FP-08
(** Final grade/salary to be determined by HR/OE – NEA/EX/HRD)
Ordinarily Resident (OR): KD 8,386 p.a. (Starting Salary) Position Grade: FSN-6
* Actual grade and salary will be based on the qualifications of the applicant.
The primary function of the
position is to provide supervision to the Local Guard Force and the incumbent of this position will conduct routine guard duty to protect U.S. Embassy personnel and property.
Duties include:
- Supervises compound access and search procedures.
- Ensures all guard posts are properly manned.
- Inspects and maintain equipment.
- Prepares guards professional development and evaluation reports.
QUALIFICATIONS
REQUIRED:
1. Completion of high school education.
2. Three years of total security experience, with at least one year of supervisory experience at U.S. embassy Kuwait.
3. Level III (good working knowledge) of English and Arabic.
4. Must be familiar with all Embassy Sections and how different events or issues impact access control. Must be familiar with geography of Kuwait City, and be able to liaison with GOK security.
5. Must be professional writing in English, to include security incident reports and performance
evaluations.
6. Leadership and supervision of a multi-national local guard shift. Must be able to work with minimal supervision and exercise sound judgment and leadership skills when assigning tasks to employee.
7. Must be able to maintain a physical fitness and pass biannual fitness test.
8. Possession of a valid Kuwaiti driver’s license.
SELECTION PROCESS
When fully qualified, US Citizen Eligible Family Members (USEFMs) and US Veterans are given preference. Therefore, it is essential that the candidate specifically address the required qualifications above in the application.
Only those qualified applicants will be called for a test/interview.
ADDITIONAL SELECTION CRITERIA
1. Management will consider nepotism/conflict of interest, budget, and residency status in determining successful candidacy.
2. Current employees serving a probationary period are not eligible to apply.
3. Current Ordinarily Resident employees with an Overall Summary Rating of
Needs Improvement or Unsatisfactory
on their most recent Employee Performance Report are not eligible to apply.
4. Currently employed US Citizen EFMs who hold a Family Member Appointment (FMA) are ineligible to apply for advertised positions within the first 90 calendar days of their employment.
5. Currently employed NORs hired under a Personal Services Agreement (PSA) are ineligible to apply for advertised positions within the first 90 calendar days of their employment unless
currently hired into a position with a When Actually Employed (WAE) work schedule.
TO APPLY
Interested applicants for this position must submit the following or the application will not be considered.
1. 1. Application for US Federal Employment (DS-174) which is available on the Embassy’s site:
2. http://kuwait.usembassy.gov and/or
1. 2. A current résumé or curriculum vitae that provides the same information as the
2. DS-174 (specifically section 1-24 of the DS-174)
4. 3. Copy of the high school certificate/university degree (per the requirement of the position).
5. 4. Copy of the Civil ID or passport copy including the residence permit page.
6. 5. Candidates
who claim US Veterans preference must provide a copy of the form DD-214.
SUBMIT APPLICATION BEFORE THE CLOSING DATE TO:
Human Resources Office
American Embassy Kuwait
Bayan, Block 13, Al-Aqsa Mosque Street
OR Email the application to: HROK...@state.gov
Please note that incomplete applications will not be accepted.
Store Manager- Alghanim Industries
Reporting to the Retail Operations Manager, the Store Manager oversees administrative, management and organizational
functions and effectively upholds all standard operational procedures of the store. The Store Manager's key objectives are to
look after the overall showroom in terms of:
• Support function to Retail Operations Manager
• Stock availability and Sales target achievement
• Visual merchandising standards
• Customer service standards
• Administration
• Productivity of employees
• Staff welfare with a view towards achieving business goals
Key Accountabilities
Customer Focus:
• Effective resource planning for great customer service.
• Ensure regular training on all aspects of customer service, product knowledge and selling skills.
•
Implementation of high customer focus standards and assessments of store teams.
• Ensure customer needs are met and complaints and queries are resolved in a timely manner.
• Assess mystery shopper report feedback and prepares and drives action plan for improvement.
Sales and Commercial:
• Achieve the revenue targets for the store.
• Achieve target productivity metric, i.e. sales per person per day, sales per sq ft, staff per square ft for the store.
• Actively seeks ways to achieve or exceed store sales targets.
• Monitor and control expenses (OT, local, stock and consumables) through efficient store operations.
• Interpret and act on operational profit and sales reports generated through finance and merchandising focusing on
improving areas which are not in line with budget contributions.
• Monitor sales performance against last year, last week and budget on a daily and weekly basis giving feedback to staff
accordingly.
Store upkeep and standards:
• Oversee and monitor all point of sale activities in the store which includes – sales transactions, tracking customer orders
and payments, registering sale and maintaining the right inventory updates, providing the right service levels, handling
returns and refunds as well as gathering customer data for feedback.
• Oversee and monitor the
inventory management in the store (stock availability, sales order management, back store
management and stock movement within the store and between the WH and the store)
• Ensure the company policy and procedures are communicated in a timely manner and adhered to accordingly.
• Oversee cash transaction entry and management (petty cash, pos ash elements, change floats) – work closely with group control.
• Regularly audit own store
administration and resolve any issues.
• Monitor and handle customer complaints and take corrective action in line with company policy.
• Maintain high standards of visual appearance throughout the store including all non retail areas.
• Prepare and review store reports on sales and commercial analysis – analyzing top sellers, slow sellers, high margin and low margin.
• Ensure timely execution of price changes.
• Maintain a very high level of compliance on security of store assets, cash, stock and customer property.
• Ensure seasonal peaks, important trading / promotional events are taken account of when preparing forecasts and staff planning.
People
management:
• Ensure store expectations and priorities are communicated to staff.
• Review and provide feedback on staff performance against expectations.
• Carry out regular and relevant in-store training and enroll staff on relevant learning and development courses.
• Support induction of new recruits through buddy system.
• Monitor staff welfare.
• Oversee staff development and drive motivation levels of store associates.
• Ensure effective resource planning and succession planning.
Apply Online through Alghanim Industries website.
Senior Visual Merchandising Manager - Alghanim Industries
Reporting to the Head of Visual Merchandising, the Senior Visual Merchandising Manager will
be responsible for running, organizing and training a team of visual merchandisers.
Key Accountabilities
Making commercial decisions independently. Planning and implementing promotions. Recognizing and maintaining the
Visual Merchandising disciplines and opportunities and deliver a high standard of visual excellence. Working closely with the
Operations, Marketing, Buying and Merchandising teams. Must be hands on and lead by example. Be flexible and be able
to
work at pace creating an inspiring and commercial shopping experience.
General:
Mentor and guide a team
Ensure all visual merchandising disciplines are followed and maintained.
Be aware of all in-store promotions and effectively implementing them.
Have an awareness of the competitor and understanding current trends.
Creativity essential
Be hands on and work at pace in a consistently changing environment
Sales:
Have an excellent and up to date knowledge of all products
Work with sales to ensure sales staff follow the VM disciplines and standards.
Recognise opportunities to increase sales within Visual Merchandising and taking the appropriate
action.
Customer Service:
Be constantly aware of customers and their needs.
Ensure that all customers are treated equally both internally and externally.
Visual Merchandising:
Creating displays, interiors, room sets, shelf displays etc. according to Head of Visual Merchandising instructions and in
conjunction with the buying and merchandising team.
Having regular meetings with sales team to have awareness of new product launches, space and sales opportunities.
Working closely with the carpentry team and maintained and ensuring that lighting, displays and finishes are up to company
standards.
Working in a safe and customer friendly manner, never leaving a job unfinished, especially during busy periods.
Planning work according to shop floor demands and business.
Constantly renewing his / her knowledge of design and the latest
influences.
Skill, Knowledge and Experience Required
Highly motivated with the skill of leading by example.
Visual merchandising or display qualifications desirable although not essential.
Minimum 5 years experience in a Visual Merchandising role.
Must be flexible and hands on.
Must be a team player.
Experience in Home / soft furnishing preferred.