Problem with only one whiteboard starting

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mundi74

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May 18, 2010, 8:13:47 PM5/18/10
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I have downloaded the plugin and attempted to test. I have user A and
user B. User A initiates a whiteboard session to user B. User B gets
the request. His whiteboard pops up fine. However a whiteboard never
pops up on user A's screen as I would expect. Is there an issue or am
I overlooking something?

thanks

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Ryan Graham

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May 19, 2010, 10:36:26 AM5/19/10
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Hello,
We haven't heard of that problem happening before. Which version of
Spark and the whiteboard plugin are you using? What operating system
are you using?

Thanks

mundi74

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May 20, 2010, 9:53:29 AM5/20/10
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Ryan,

2.58 spark and 0.6 of whiteboard. XP 32bit on both machines.

Ryan Graham

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May 20, 2010, 10:14:24 AM5/20/10
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Are there any entries in the Spark error log? What happens if user B
initiates the whiteboard session? How are the users initiating the
whiteboard session, are they clicking on the whiteboard icon on the
chat dialog or are they right-clicking on the user in their roster
list and selecting the whiteboard menu item?
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