UX Bri LinkedIn Group

[Danny Hope]

I've just setup this group, thought you might like to join:

http://www.linkedin.com/e/gis/89113/6959A644E31D

--

Regards,
Danny Hope
http://hobointernet.com
+44 (0)845 230 3760

[Harry]

Danny

I have a talk on out of box experience (OOBE) design that I think the UXBRI group might find interesting. It involves:

Who and what's involved in designing an OOBE?
Why are OOBEs normally such epic failures?
What's normally done wrong?
Some nice techniques you can use for doing OOBE design research
and finally, a case study of a project I worked on last year designing an OOBE for an ADSL Router.

PS I promise not to talk about Apple or ipods.

This is just a rough outline. I dont have time to post it onto the wiki today (lame excuse I know)

whacha think?

Harry

[Dan Eastwell]

That sounds interesting. I'd come to that talk.

--
Daniel Eastwell

Portfolio and articles:
http://www.thoughtballoon.co.uk

Blog:
http://www.thoughtballoon.co.uk/blog

[Jonathan Hirsch]

> I have a talk on out of box experience (OOBE) design that I think
> the UXBRI group might find interesting. It involves:
>

+1 for that.

I wonder if we could get someone involved with Terminal 5 to talk
about how they designed that user experience... <ducks> ;-)

Actually that gives me an idea - does anyone know anyone involved
with aircraft design?! I'm thinking mainly flight-deck ergonomics
etc. If we're looking for examples of real-world user experiences to
learn from, that could be an interesting one - obviously a lot of
effort has gone into getting that right over the years, due to the
slightly-more-serious-than-a-web-site-falling-over consequences of
getting it wrong... Maybe too technical, though?

Anyway, good to see so many people there last night, especially many
I've not met before - looking forward to getting to know you all.

Just to add my thanks to Danny and Jenny for getting the group off
the ground - I really hope it succeeds; it's something that's much-
needed and could be valuable to all of us, I think.

There were some great ideas for different types of meetings last
night and it would be good to see all of them happen. That said, my
instinct is that we should learn to walk before we try to run
(cliche, I know - sorry). I think the main thing will be to keep up
the momentum, so starting with a regular, say, monthly whole-group
event would be my suggestion (e.g. a guest speaker or show-and-tell,
as we discussed last night; hopefully it ought to be possible to
schedule several months' worth of those up front, although I wouldn't
underestimate the amount of effort involved in organising events). I
suspect the rest will follow organically as we all get to know each
other and people with common interests naturally form into groups.
Just my 2p.

Cheers,

Jon

[Chris Anderson]

I think you'll all find this very interesting:
http://www.ted.com/talks/view/id/174

He talks a little about user experience of the Heathrow Terminals, and
about how they are 'green' (missing the obvious aviation emissions
issue!). But the talk is very interesting. Would be great to get
Norman Foster to do a talk.

Chris Anderson

--
Chris
http://turnfront.com
07887 985402

[Jonathan Hirsch]

On 17 Apr 2008, at 11:11, Chris Anderson wrote:
>
> I think you'll all find this very interesting:
> http://www.ted.com/talks/view/id/174
>

Dammit, now I haven't been able to do any work for 20 minutes! ;-)

Got Norman Foster's talk on in the background while I explore the
rest of the site - really interesting; I could spend hours browsing
the stuff in there. Love the way the home page re-jigs itself when
you select a different theme in the 'visualisation' view. Very nice
user experience, IMHO, although of course that's probably as much (if
not more) about having great content as it is about good design...
(as an aside, I haven't got into TV-on-mobile yet - haven't really
seen the point of it so far - but I could see myself watching this
sort of material on a train journey etc. I suspect the fact that you
don't need to keep your eye on the screen all the time would make the
experience better than trying to watch regular TV programmes...
Thoughts?).

Anyway, thanks for the pointer, Chris!

Cheers,

Jon

[Pete Gale]

Harry

Cogapp did some user research into OOBE for ADSL routers a couple of
months ago. Might even be the same product ;)

Might be worth having a chat and seeing if I can add anything - there
was some good stuff that came out about mental models

Perhaps I can add a second case study?

Pete

On Apr 16, 3:51 pm, Harry <harr...@gmail.com> wrote:
> Danny
>
> I have a talk on out of box experience (OOBE) design that I think the UXBRI
> group might find interesting. It involves:
>
> Who and what's involved in designing an OOBE?
> Why are OOBEs normally such epic failures?
> What's normally done wrong?
> Some nice techniques you can use for doing OOBE design research
> and finally, a case study of a project I worked on last year designing an
> OOBE for an ADSL Router.
>
> PS I promise not to talk about Apple or ipods.
>
> This is just a rough outline. I dont have time to post it onto the wiki
> today (lame excuse I know)
>
> whacha think?
>
> Harry
>

> On Wed, Apr 16, 2008 at 3:48 PM, Danny Hope <danny.h...@hobointernet.com>

[Graham McAllister]

Hi All,

I mentioned at the uxBri meeting last week that I'm trying to
establish a usability lab at Sussex Uni. I need to justify this lab,
so I'm trying to put together a business case. What I'd like to know
from the UX community is:

- What would you like to do in the lab (game testing, websites,
software, other)?
- What facilities would you like (software, hardware, expertise of
people, participant recruitment)?
- How much would you be willing to pay (per 1/2 day, per day, other)?
- How many days a year do you think you would you use the lab?

Please mention anything else relevant such as where you currently go,
or how much you pay at other labs. Finally, what could we offer that
is not available anywhere else?

Thanks,
Graham.

[Dan Eastwell]

Hi Graham,

I'm hoping you're getting a lot of off-list replies to this, as I imagine that a fair few people may not want to reply to everyone on-list. On  that topic have you thought about setting up a survey online : http://www.surveymonkey.com/  (it's free) to garner people's responses?

Hope that helps,

Dan.

[Danny Hope]

On Mon, Apr 21, 2008 at 2:21 PM, Graham McAllister
<g.mcal...@sussex.ac.uk> wrote:

> - What would you like to do in the lab (game testing, websites,
> software, other)?

Website and possibly mobile testing.

> - What facilities would you like (software, hardware, expertise of
> people, participant recruitment)?

* An 'engineer' to setup software, maybe.
* Eye tracking would be brilliant.

> - How much would you be willing to pay (per 1/2 day, per day, other)?

£200-400, depending.

> - How many days a year do you think you would you use the lab?

~20, maybe not full days though.

[alex]

> - What would you like to do in the lab (game testing, websites,
> software, other)?

websites, mobile, focus groups, 1-1 interviews, card sorting, games, e-
commerce, software and hardware solutions

> - What facilities would you like (software, hardware, expertise of
> people, participant recruitment)?

- decent viewing facilities and hosting/catering for clients and
participants
- it would be great to have the ability for clients to remotely view
sessions
- eyetracking
- a morae setup
- participant recruitment is useful

> - How much would you be willing to pay (per 1/2 day, per day, other)?

- 500-800 per day (or more if you can get eyetracking)

> - How many days a year do you think you would you use the lab?

- potentially quite a lot!

>
> Please mention anything else relevant such as where you currently go,
> or how much you pay at other labs. Finally, what could we offer that
> is not available anywhere else?

I tend to end up at labs in London quite often, paying from 800-1200
per day.
- the remote viewing seems quite hard for many labs to deliver - and
could help with the problem that there aren't very many end-clients
locally.

I'd be more than happy to get involved in making the case for this if
that would be helpful!
Alex

[Harry]

Hi Everyone,

We have a portable Morae lab at Madgex (which is, after all, only a couple of laptops, a webcam, a mike and a copy of Morae).

I may be able to make it available for hire / borrow / demo. Does that interest anyone?

For those of you who don't know what I'm on about, Morae is a software-based usability lab. It records a PC's screen at full resolution, along with audio; picture-in-picture video of the end-user, and keystroke / mouseclick logging. There is also a UI for observers to watch the streamed feed and take timestamped notes.

cheers

Harry

[LouiseHewitt]

Hi Graham,

>
> - What would you like to do in the lab (game testing, websites,
> software, other)?

Testing html, full site and paper prototypes with users and facilitate
observation and feedback sessions with clients/stakeholders

> - What facilities would you like (software, hardware, expertise of
> people, participant recruitment)?

mac and pc option, observation room for >12, recording software
(visual and audio), reception room for test participants,
refreshments, relaxed environment with natural light for candidates.

> - How much would you be willing to pay (per 1/2 day, per day, other)?

my last rolo.

> - How many days a year do you think you would you use the lab?

10-20 days per year

> Please mention anything else relevant such as where you currently go,
> or how much you pay at other labs. Finally, what could we offer that
> is not available anywhere else?

We have used Cogapp to conduct user testing in the past, and I would
consider hiring facilities in London if it was more convenient for
clients and candidates.
That said, a facility at the University would be most welcome.

Regards,

Louise.