UNIX/WEB: Forbidden error messages update for web server.

[Jon Hickmott]

*** THIS NOTICE DESCRIBES CHANGES WHICH DO NOT CONCERN THE CASUAL USER ***

SYSTEM: UNIX/WEB SUBSYSTEM: Apache/WebCT

CHANGE SUMMARY:

At the turn of every term we always receive a number of calls
from people trying to access restricted materials. For the
instructional sites a help page has been set up but few people
seems to find their way to it. To help this process the error
messages returned from the web servers has been modified to
include a link to the help pages.

CHANGE DETAILS:

For WebCT:

Modified the existing error page for error 401.
cd /web/webct/webct/server/errordocs
vi 401.shtml - added required html
cp 401.shtml 401.shtml.en

For www:

Created a forbidden.html file in /web/www/etc with required
html.
Added errordoc line to configuration of web server.
cd /web/server/apache-1.3.6/conf
vi httpd.conf-www
- in virtual host of www.uwo.ca added line
ErrorDocument 401 /etc/forbidden.html
Did the same for httpd.conf-www-secure

For instruct:

Created directory /web/instruct/etc
Created forbibben.html in /web/instruct/etc with required html.
Added errordoc line to configuration of web server like done
for www.

DONE BY:

Jon Hickmott June 19,2000

PEOPLE AFFECTED:

Web users will be better informed to handle problems on their own.

RECOVERY:

Remove errordocument line in conf and restore the webct
version of the 401 error.

USER NOTIFICATION:

This notice.

---------------------------------------------------------------------
Jon Hickmott jo...@julian.uwo.ca | Information Technology Services
Web Administrator | The University of Western Ontario
Violist Extraordinaire | NSC 215 (519)661-2111 x 84737