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Colloquium Presentation
Department of Psychology
University of Waterloo
Waterloo, Ontario
November 11, 2004
3:00 pm
HH 150
Richard F. Martell
Department of Psychology
Montana State University
"Source-monitoring training: Toward reducing
rater-expectancy
effects in behavioral measurement & and beyond"
Abstract
As part of an ongoing program of research on the biasing effects of
rater expectations, my students and I find that raters (mis)led to
believe that a work group performed well (vs. poorly) report observing
more effective and fewer ineffective work behaviors (Martell &
Willis, 1993,
Organizational Behavior and Human Decision
Processes; Martell, Guzzo, &Willis, 1995,
Journal of Applied
Psychology; Martell & Guzzo, 1991,
Organizational Behavior and
Human Decision Processes). These studies reveal that raters
adopt a more liberal decision criteria when judging behaviors consistent
(vs. inconsistent) with their expectations. Currently my research
is focused on diminishing the effects of rater expectations in behavioral
measurement. Recently, for example, we found that the behavioral
ratings of groups (versus individuals) were less influenced by rater
expectations (Martell & Leavitt, 2002,
Journal of Applied
Psychology). My talk will present the findings of a study that
used a source-monitoring technique, derived from dual process theories of
memory, to reduce the effects of rater expectations on work behavior
ratings (Martell & Evans, in press,
Journal of Applied
Psychology). In this study, raters were trained to report only
behaviors that evoked detailed memories (Rememberjudgments) and to avoid
reporting behaviors believed to have occurred based on feelings of
familiarity (Knowjudgments). Results revealed that controlling the
response strategy used in making behavioral judgments was effective in
decreasing (and sometimes eliminating) the biasing effects of rater
expectations. The possible implications of these findings for the
enduring debate regarding single vs. dual process theories of recognition
memory will be discussed (but only briefly!), as will future research
studies aimed at using a source-monitoring procedure to investigate
questions regarding
how gender and racial stereotypes introduce
bias in behaviorally-based work ratings and, importantly, what can be
done about it.