quality of carriers for iPhone?

[Mike Morton]

My contract with AT&T has expired. They’ve been awful. In the Upper Valley the signal sucks. And everywhere, even with good signal, my phone often doesn’t ring, and then voicemail takes forever to show up.

For both this area and nationwide, have you had different experiences with Sprint or Verizon? I suspect “the signal sucks” is true for all carriers around here.

I’m more interested in call quality and reliability than price and data speed, but they’e all factors.


In case you’re as clueless as I, surfing found three interesting comparison articles:
http://www.nbcnews.com/technology/gadgetbox/iphone-4s-shootout-att-vs-sprint-vs-verizon-119889
http://www.gottabemobile.com/2012/09/12/iphone-5-att-vs-verizon-vs-sprint-which-carrier-is-best/
http://ipod.about.com/od/beforeyoubuy/a/Verizon-Iphone-Versus-Atandt-Iphone.htm

And this Apple tool for comparing plans:
http://static.ips.apple.com.edgekey.net/ipa_preauth/content/catalog/en_US/index.html

Thanks,

-- Mike

[Charlie Hitchcock]

I've only had an iPhone for a few months. It's on Sprint, but the coverage in the Upper Valley feels about the same as my previous phone. A few dead areas, but overall no big problems. Then again, I don't live in the hinterlands of Lyme. :-)

Others at my office use AT&T and my coverage and service has always been at least as good as theirs, and sometimes better.

FWIW.

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[Bill Cheeseman]

AT&T offers a free app named "Mark the Spot." It lets you record your location and other info wherever you have problems with dropped calls and similar problems, then sends it to AT&T when you're in range. I did that a couple of years ago at my law office in Norwich, and I suddenly got a strong-enough 3G signal a few months later. Coincidence, maybe, but since then I religiously use it wherever I have trouble.

Bill

On Mar 23, 2013, at 6:54 AM, Mike Morton <mrmach...@gmail.com> wrote:

My contract with AT&T has expired. They’ve been awful. In the Upper Valley the signal sucks.

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Bill Cheeseman - bi...@cheeseman.name

[Richard Akerboom]

Yea, i used to use that app, not sure it did anything and now it won't let me report while driving which is the only times i want to report. So as far as I'm concerned it's totally bogus, but I'm still with ATT but think they're a rip off.

Boomer

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[James Murdza]

When I got an iPhone I was recommended Verizon as the best carrier in the Upper Valley. Not getting into how I feel about Verizon itself, the coverage has been excellent (no dead spots come to mind).

[Jim Matthews]

We switched our family plan from AT&T to Verizon when the iPhone 5 came out last year. I think the coverage is a bit better. Coverage inside our house is still dreadful, so I bought a Samsung coverage extender that covers about half the house. The Verizon extender is more expensive than the AT&T equivalent device (which we had before), and seems to be pickier about being placed where it can see GPS satellites (I wasn't thinking about that constraint when I placed ethernet outlets in the new house).
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[John Romkey]

I had similar experience with AT&T. Plus the classic dropped calls for no apparent reason.

When the iPhone 5 came out we switched to Verizon. Number porting took about an hour... and it was iPhone 5 release day.

Verizon has been much more reliable for me. I get service inside the Lebanon Coop Foodstore and inside the River Valley Club - both were dead for me with AT&T. I live in the Etna/Enfield corner of Lebanon and get 4 - 5 bars of LTE at home most of the time.

Verizon has also been solid for me in Boston, New York, San Francisco, Chicago and Austin.

Call quality has been about the same.

I also get LTE vs. 3G in a lot of Lebanon and Hanover. Given how long it took AT&T to turn on 3G here I wouldn't hold my breath for LTE service from them.

One thing to beware if you switch from AT&T - the moment you're gone you'll lose access to your account. Turns out I wanted some of my old bills and I couldn't access them anymore after my numbers were moved to Verizon.

The only downside for Verizon so far is not being able to use data while you're on a voice call. This hasn't been much of a problem so far but it did surprise me the first time it happened.

We pre-ordered our iPhone 5's through Best Buy (I wasn't awake when Apple sold out of pre-orders...). They handled the pre-order very nicely, had the phones the day they were released; emailed us the day before to confirm we made the first shipment, and set up an appointment to come in and pick up the phones. I was very impressed with how they handled the whole thing and will be happy to do our next phone upgrade through them. They get a lot of (usually deserved) grief but they deserve a big thumbs up for a good experience with that.