WeChatis the main Chinese messenger and social network useful both for communication and business development. Nowadays WeChat is expanding its services and becoming more and more popular abroad. However, many users often encounter frustrating issues trying to sign up for WeChat or unlock their WeChat accounts.
In reality, these obstacles like a banned WeChat account are quite common and often directly caused by Tencent (a holding company that owns the WeChat ecosystem) security verification process and Chinese censorship, and are rarely caused by any real violations of social media rules etc. In this ultimate guide we would like to explain how you can verify your WeChat account, we describe how it is possible to deal with some popular issues related to account registration, logging in and blocked account in WeChat.
Verification with the help of other users who have WeChat accounts is the best way to register WeChat account and verify it. If you have a Chinese friend or any other friend who lives in Mainland China or abroad and has a verified account, then you should connect with him or she and ask for help. Before you start registration, please download WeChat, for example, from Google Play, and install it on your device. After installing WeChat you should open the app and go through the following steps:
At this stage of WeChat verification you need to confirm that you are not a bot and a real user, therefore you need to go through the captcha. In this case you do not need to enter captcha characters: the test is rather easy, it is just necessary to drag a puzzle piece on the right side of the presented picture.
If you successfully passed the previous step, now you need to receive a special code via SMS on your mobile phone. The app will send verification code, you enter this code and finish verification of your WeChat account.
Now you can use your WeChat account. After verification the app can make some suggestions, for example, ask you to read and accept some additional rules and check your address book to find your friends in WeChat. Now you have a WeChat account ID and you can find and add friends, take part in WeChat groups, after you activated WeChat Pay it is possible to use the mobile payment app developed by Tencent for the app to develop e-commerce segment of its business.
Despite all actions you did were correct it is possible to face some strange difficulties. For example, after your friend scanned a QR code, it could still be unable to get access for the next stage. It often relates to the status of the WeChat user you ask for help, he or she particularly must correspond some conditions: to be signed up over one month ago (an international user) or six months ago (a China Mainland user), not to have been blocked in the past month, etc. In this case you can ask another WeChat user to help you with verification. There could be a problem with the receiving SMS verification code for finishing registration of your WeChat account. Of course, you can try to use another phone number (remember that one phone number corresponds to one WeChat account) but this way may be rather uncomfortable, especially if you are going to use a mobile phone number of another user who has not already registered a WeChat account.
In this site you can find the most popular questions about working with WeChat and corresponding answers prepared by WeChat Help Center representatives. If no approach can help you, then it is possible to connect technical support. You need to open a special Feedback form where you can describe your issue and leave all the details necessary to help you. Then you should wait for technical support specialists to help you to handle your problem.
Strict account security rules and preventing spam activity make any user obtain a phone number to register and verify a WeChat account, therefore it is impossible to work with WeChat without your phone number. If you want to choose the option to sign up via Facebook, then you should put emphasis on the fact you still need to use the phone number during the verification process. It is necessary to note that you can use WeChat not only on your mobile device, but also on your PC, if you consider this as more comfortable. However, you can not sign up for WeChat via PC, and it can be used only after you successfully verified your account in WeChat.
If you have already signed up for WeChat, then you also can face the necessity to verify your account again, for example, you lost your mobile phone and you need to enter WeChat again. In this case there are some main approaches which we are going to tell you about below.
Help Friend Log in is an easy way to verify your account in WeChat via your WeChat friend. If you have WeChat friends, use friend verification: open WeChat, tap the corresponding option in WeChat, your friend will receive a temporary verification code, he or she only needs to send you this code in WeChat. As a result, your verification will be successful. However, if you have a WeChat account, but do not have a WeChat friend, this approach is irrelevant and you need to use other methods.
If you have a WeChat ID, you can also try to verify your account in WeChat via SMS verification. You need to choose the corresponding option and receive this code that will be sent to your phone. While the verification code is valid, you need to enter it and after that you can log in to WeChat and get access to your account.
First of all, trying to recover your WeChat account locked you will need a friend who has a valid WeChat account for more than six months. Make sure that your friend did not help anyone to unblock WeChat or unfreeze their accounts within the last 30 days. WeChat has a limit on the number of verified friends: one can help in verification to one friend once a month, two friends twice a year, and three friends three times a year. This is the official limitation imposed by Tencent.
As we have already noted, if you have any problems related to unblocking your WeChat account, you can go to WeChat Help Center and ask the support team for help. However, you should remember this process needs time and it is necessary to be patient to overcome your WeChat account problems.
Personally I'm not able to unblock anyone because I get this message "you cannot help friend log in because your account has been suspended in the past year. Instruct them to contact another user for help logging in".
VPayfast moves money between different accounts, and they cover a large number of them. So you can pay with a credit card and get WeChat money. Or you send money to AliPay. Or get money from PayPal. And so forth.
My biggest frustration with VPayfast was that they required some documentation before allowing me to use a credit card: I needed to send them a picture of my passport (or ID card), and also show them my credit card (with only the final 4 digits showing). Once I did that, though, it was very fast to add money to my WeChat account.
After several months I managed to get my WeChat Pay on mobile set up as a foreigner. I had to first get a Mainland mobile number, then thereafter a Mainland bank account which a friend helped me with.
Hello! I am an intermediary of the WeChat public account from Malaysia. My Malaysian customer encountered the following obstacles during pay using Wechat Pay. The customer need to pay using Wechat Pay then he scan the QR code from Tencent. Then the transaction was unsuccessful. So may I know if someone not from China, can he use Wechat Pay outside the mainland?
Hi,
Just wanted to let people know that I had to downgrade the Windows WeChat app to version 2.6.5 to be able to accept transfers.
I previously had version 2.6.7 installed and the transfers were simply not showing up.
However, Yayaka, a top up company that I believe is based in Singapore, offered to send me a test amount in the form of a red envelope containing Y0.30. I was able to transfer these funds into my WeChatWallet and my balance is now Y0.30. I should mention that this all happened on an iPhone.
Incidentally, the Yayaka fees are quite high compared to the very modest Swapsy fees, but if it will work it will be well worth it to me. Traveling in China using cash is a real pain in the neck. With all of the tourist infrastructure China has built, allowing foreigners some use of WeChatPay seems absolutely essential for them to have a positive experience in the Country.
Hey, accepted wechat money today via vpfast, they told me to use the wechat windows app to accept payment. Then accepting transfer without Chinese credit card works! Not the Mac app unfortunately. Give it a try.
Not sure if important, but to activate my wallet function I needed to link my european mastercard in wechat. Then the wallet appeared. Accepting the transfer on mobile gave me the message to verify a chinese bank card (as others reported), but the windows app does not care about that. I could accept without problem. Maybe they will fix this workaround as well in the future..
Not totally true. We were in China. My wife has a China bank account. I told her to send my a red package containing 50RMB. I just wanted to try out whether I can receive it. Upon receive it. It prompted me to enter a bank card. I entered a Citi bank credit card number and soon I received the money in my wallet. I yet to test out the money can be used
So, quite disappointed to hear the latest tightening of regs regarding WeChat $. However, I am willing to open a Chinese banking account, and already have a Chinese phone #. Should that be enough to allow me to use WeChat Money? (BTW, I am a US citizen.)
In a word, I recommend to use your Alipay and WeChat Pay, not by the money in those digital wallets, but by credit cards. If merchants only accept QR code in print, I recommend to pay in cash. No big deals.
Hi, I have downloaded the Wechat 7.0 on a Huawei phone. I live in Canada. This version is already given me a Wechat Pay function. Have no problem to enter my Visa detail. I cannot pay the items at Miniso and receive a red pocket. Any help is highly appreciated Thank you.
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