The British Airways Tel Aviv office provides support with baggage inquiries and offers comprehensive information regarding the airline's baggage policy. Economy class travelers have one free checked bag, whereas Business and First Class travelers have a greater baggage allowance. Hand baggage has size and weight limits, with the usual limit being one bag (56x45x25 cm) and 23kg for checked bags. Excess baggage or special requests incur extra charges. Travellers can also get direct information on baggage regulations and any aid required during the journey by calling the Tel Aviv office.