It was a great experience for my family and me to visit the Cathay Pacific Washington Office. The employees greeted us with smiles and immediately put us at ease. Our return trip caused some difficulties, but they patiently helped us to figure it all out. They gave a clear explanation of each step. It was a tidy, peaceful, and easily accessible office. I thought the team did a great job of attending to our requirements and not hurrying us. We left feeling quite delighted, and everything happened without a hitch. Both this office and its service staff have performed admirably for Cathay Pacific.