Avianca Airlines, a leading member of the Star Alliance, operates its international flights from Terminal A at San Francisco International Airport (SFO). Terminal A is dedicated to handling international travel and offers a wide range of services designed to provide passengers with a smooth and comfortable experience.
Location and Contact Information
Avianca’s ticket counters and customer service desks are located within Terminal A, which is situated at San Francisco International Airport, San Francisco, CA 94128. The ticket counters operate 24 hours daily, offering convenience for travelers with early morning or late-night flights. For assistance or inquiries, customers can contact Avianca .
Check-in and Boarding Options
To accommodate the diverse needs of its customers, Avianca Airlines SFO Terminal provides multiple check-in options. Passengers can check in online through Avianca’s website or mobile app, allowing them to avoid long queues at the airport. Mobile check-in is also supported via the app, making it easy for travelers to complete the process on the go. For those who prefer a traditional approach, Avianca’s staffed check-in counters in Terminal A are ready to assist.
For international flights departing from SFO, Avianca recommends that passengers arrive at least three hours before departure. This ensures enough time for check-in, security screening, and boarding procedures.
Baggage Services
Avianca maintains a straightforward baggage policy. Each passenger is permitted one checked bag weighing up to 50 pounds (23 kilograms) with combined dimensions not exceeding 62 inches (158 centimeters). In addition to checked luggage, passengers may bring one carry-on bag and a personal item such as a laptop bag or purse.
Passengers who check in online can conveniently drop off their checked bags at designated counters within Terminal A. Should any baggage be lost or delayed, Avianca provides dedicated support to help track and recover belongings efficiently.
Amenities and Passenger Services
Terminal A at SFO is equipped with amenities designed to enhance comfort and convenience. Complimentary high-speed Wi-Fi throughout the terminal keeps travelers connected. Charging stations are strategically located for passengers to recharge their electronic devices.
For international travelers, currency exchange services and ATMs are available near the check-in area. Information desks staffed by airport personnel assist with directions and general inquiries. Passengers traveling with pets can use designated pet relief areas, and a Lost and Found office helps recover misplaced items.
Lounge Access
Eligible Avianca passengers, such as those traveling in premium classes or frequent flyers, have access to the United Club Lounge in Terminal 3. This lounge offers comfortable seating, complimentary snacks and beverages, and business services to help travelers relax or work before their flights. Depending on ticket type and status, access to other lounges may also be available.
Dining and Shopping Options
Terminal A hosts a variety of dining venues, including restaurants, cafes, and quick-service eateries featuring both international and local cuisine. Passengers can also explore numerous retail outlets, including duty-free shops that sell luxury goods, souvenirs, and travel essentials.
Conclusion
Avianca Airlines Terminal at SFO Terminal A combines convenience, comfort, and excellent service. With efficient check-in procedures, helpful baggage services, access to premium lounges, and a wide variety of amenities, Avianca ensures a pleasant and stress-free airport experience for its international travelers departing from or arriving at SFO.