Scandinavian Airlines CPH Terminal +1-888-839-0502

[Jennie Kim]

Whether you're flying to a Scandinavian capital, heading on a long-haul journey, or connecting through one of Europe’s busiest hubs, the Scandinavian Airlines CPH Terminal at Copenhagen Airport offers an efficient, modern, and passenger-friendly experience. This comprehensive guide explores everything you need to know about traveling with Scandinavian Airlines at CPH Terminal, including check-in options, baggage policies, lounges, flight information, and customer support services.

Introduction to Scandinavian Airlines at Copenhagen Airport

Scandinavian Airlines (SAS) is the flag carrier of Denmark, Sweden, and Norway, and Copenhagen Airport (CPH) serves as its primary hub. Located just 8 km from Copenhagen’s city center, CPH is the main operational base for SAS and a central transit point for millions of passengers annually. Operating out of Terminal 3, Scandinavian Airlines CPH Terminal is where travelers can expect high efficiency, Scandinavian design, and seamless services from curb to gate. The terminal is well-organized with clear signage, multilingual assistance, and modern amenities that cater to both short- and long-haul passengers.

Terminal Location

SAS exclusively operates from Terminal 3 at Copenhagen Airport. This terminal handles both Schengen and non-Schengen flights, and it's directly connected to the airport's train station, metro line, and parking facilities. Terminal 3 features a single large check-in area, central security screening, extensive retail and dining outlets, and comfortable passenger lounges. Whether you're departing, arriving, or connecting, Scandinavian Airlines at CPH Terminal ensures a smooth and efficient journey.

Check-In Services at Scandinavian Airlines CPH Terminal

Passengers flying with SAS have access to a range of convenient check-in options at Terminal 3.

1. Online and Mobile Check-In

Online check-in is available from 30 hours before departure via the SAS website or mobile app. This allows you to select seats, add baggage, and download your mobile boarding pass.

2. Self-Service Kiosks

Located throughout Terminal 3, SAS self-service kiosks let you print boarding passes and baggage tags quickly and efficiently, reducing wait times at the counter.

3. Counter Check-In

For passengers requiring personal assistance or checking in special items, the SAS staffed check-in counters are available. Business Class travelers, Star Alliance Gold members, and Euro Bonus frequent flyers have access to dedicated priority counters for faster processing .The Scandinavian Airlines CPH Terminal is designed to reduce congestion, making the check-in experience both fast and comfortable for all travelers.

Baggage Services at Scandinavian Airlines CPH Terminal

SAS offers generous baggage allowances based on travel class and fare type.

Cabin Baggage

• Economy: 1 cabin bag (up to 8 kg) + 1 personal item

• SAS Plus/Business: 2 cabin bags (up to 8 kg each) + 1 personal item

Checked Baggage

• SAS Go: Optional paid checked bag

• SAS Plus: 1 or 2 checked bags included (up to 23 kg each)

• SAS Business: 2 checked bags (up to 32 kg each)

At the Scandinavian Airlines at CPH Terminal, designated baggage drop-off counters are available for passengers who’ve checked in online. For oversized luggage or special items like sports gear or instruments, SAS staff at the counter provide assistance and guidance.

If your baggage is delayed or lost, SAS offers baggage claim support and real-time tracking through their mobile app and customer service desk in Terminal 3.

Flight Information and Departures

Staying informed about your flight is easy at the Scandinavian Airlines CPH Terminal. Terminal 3 is equipped with large, real-time digital displays that show updated departure gates, boarding calls, and delays.

In addition, SAS passengers can:

• Receive push notifications via the SAS mobile app

• Use automated email or SMS alerts for schedule changes

• Get real-time flight updates from the airport’s website or information kiosks

Boarding for most SAS flights begins 30–40 minutes before departure, with clear audio announcements and visual guidance throughout the terminal. Business Class and elite passengers receive priority boarding privileges for a more relaxed boarding experience.

Customer Support at Scandinavian Airlines CPH Terminal

The SAS customer service desks at Terminal 3 are staffed by multilingual representatives ready to assist with:

• Booking changes or cancellations

• Flight rebookings due to delays or disruptions

• Lounge access queries

• Baggage claims or compensation

• Travel documentation issues

There are also dedicated support counters for unaccompanied minors, passengers with disabilities, and those requiring medical assistance.

For digital convenience, SAS offers 24/7 support via:

• The SAS mobile app (live chat and flight tools)

• Email and call center options

• Online self-service tools

Whether you’re dealing with a last-minute flight change or need special assistance, Scandinavian Airlines at CPH Terminal ensures passengers are supported at every stage of travel.

Lounge Access and Premium Services

One of the standout features of Scandinavian Airlines CPH Terminal is the premium lounge experience. SAS operates two lounges in Terminal 3:

1. SAS Lounge (for SAS Plus and Star Alliance Gold)

Offers:

• Comfortable seating with tarmac views

• Complimentary snacks, hot meals, coffee, and alcoholic beverages

• High-speed Wi-Fi and workstations

• Newspapers and magazines

2. SAS Gold Lounge (for EuroBonus Gold, Diamond, and Star Alliance Gold members)

Includes all regular lounge services, plus:

• A more exclusive setting with extra privacy

• Dedicated buffet options

• Private showers and rest areas

The lounges are located past security near the international gates, making them ideal for both business and leisure travelers seeking a premium pre-flight experience.

Dining and Shopping at Terminal 3

While waiting for your flight, enjoy a wide variety of restaurants, cafés, and duty-free stores at Scandinavian Airlines CPH Terminal.

Dining Options:

• Lagkagehuset – Popular Danish bakery with sandwiches and pastries

• Joe & The Juice – Smoothies, juices, and healthy meals

• Mikkeller Bar – Local craft beer and gourmet snacks

• O’Learys Sports Bar – International menu and sports streaming

Shopping Options:

• Duty-Free – Perfumes, cosmetics, liquor, and chocolates

• Fashion Retail – Hugo Boss, Lego, Victoria’s Secret

• Travel Essentials – Magazines, electronics, snacks, and souvenirs

All retail areas are located past security, ensuring you can shop and dine without missing boarding announcements.

Transport to and from Copenhagen Airport

The Scandinavian Airlines CPH Terminal is easily accessible via several modes of transport:

By Metro:

The M2 metro line runs directly from Copenhagen city center to the airport in just 15 minutes, with a station connected to Terminal 3.

By Train:

CPH Airport’s train station is located beneath Terminal 3, offering regional and international rail connections, including direct trains to Sweden.

By Bus and Taxi:

City buses and long-distance coaches stop outside Terminal 3, while taxis and ride-sharing services have dedicated pickup points near the arrivals area.

By Car:

Short- and long-term parking facilities are available within walking distance of the terminal, with premium zones for Business Class travelers.

Final Tips for Flying from Scandinavian Airlines CPH Terminal

To make the most of your experience at the Scandinavian Airlines CPH Terminal, keep these tips in mind:

• Arrive 2 hours early for European flights; 3 hours for long-haul

• Use online check-in and mobile boarding passes to skip queues

• Label your baggage inside and out

• Download the SAS mobile app for real-time flight updates

• Don’t miss out on SAS Lounge access if you’re eligible

• Explore CPH’s renowned dining and duty-free before boarding

Conclusion

The Scandinavian Airlines CPH Terminal at Copenhagen Airport is a model of efficiency, comfort, and modern travel. Whether you're flying across the Nordics, connecting to Asia or North America, r exploring Denmark, Scandinavian Airlines at CPH Terminal ensures a premium travel experience .From fast check-in and generous baggage policies to luxury lounges and real-time support, SAS makes your journey through CPH smooth and enjoyable. Choose SAS and Copenhagen Airport for a Scandinavian-standard travel experience—clean, convenient, and confidently connected.