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to USITC2C
Role: SAP Vertex at Remote
Location: REMOTE Duration: 6 months C2C
JD for Vertex: 1. Application Support & Incident Management • Handle L1/L2/L3 support tickets related to SAP–Vertex integration. • Troubleshoot tax determination issues across Sales & Distribution, Materials Management, and Finance modules. • Analyze logs, RFC connectivity, and API calls between SAP and Vertex. • Ensure timely resolution as per SLA and document RCA. 2. Vertex Configuration & Maintenance • Maintain and configure Vertex O Series (or Vertex Cloud) settings including: o Taxability rules of Jurisdiction codes 3. Thorough Hands-on the following Vertex functionalities: Corporate Tax Accounting Solution - Hyperion Tax Provision – used to automate the tax provision at the ORU/Legal Entity and global consolidated levels; - Hyperion Tax Governance – used to automate collection, tracking, and reporting of Uncertain Tax Positions, Tax Cash Flow, Deferred Tax Asset Recognition, and some other tax accounting processes that require a flexible data collection template distributed and collected via workflow (and integrated with the tax provision); - Hyperion Financial Management (limited use licenses, required for Hyperion Tax Provision); - Financial Data Quality Management Enterprise Edition (ETL tool used to load the above applications). o Product tax codes o Exception rules • Manage regular updates (e.g., tax content updates). 4. Integration Monitoring & Troubleshooting • Monitor RFC queues, IDocs, CPI/PI interfaces (if in scope). • Support error resolution in real time transactions (e.g., billing, PO creation, goods movement). • Work with BASIS and Integration teams on connectivity or certificate issues. 5. Testing & Release Management • Perform unit testing, regression testing, and UAT support for: o Vertex updates o SAP enhancement deployments • Prepare test scripts and maintain testing documentation. 7. Stakeholder & User Collaboration • Work closely with Business Teams (Finance, Tax, Sales, Procurement). • Provide end-user training and knowledge-transfer sessions. • Coordinate with Vertex support for escalations. 8. Functional Skills • Strong understanding of SAP tax architecture in SD/MM/FI. • Hands-on experience with Vertex O Series, Vertex Cloud, or similar tax engines. Knowledge of tax laws and GST/VAT/Sales & Use Tax concepts.