We are hiring for Operations Lead at Charlotte, NC location

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Shyam Nampalle

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Jun 23, 2026, 11:18:54 AM (16 hours ago) Jun 23

to Shyam Nampalle

Hi,

We are hiring for Operations Lead at Charlotte, NC location

Role-Operations Lead

Location: Charlotte, NC

Required Experience & Skills

8+ years of experience in:

Engineering Operations
Application Maintenance & Support

Hands-on support experience with:

Java
J2EE projects

Experience with:

Monitoring tools (e.g., Dynatrace)
Incident Management
Change Management

Key Responsibilities

Manage day-to-day operations activities for the CSO suite of applications, including:

System upgrades
Database patching
Certificate renewals
Incident triaging and resolution

Own:

System uptime
SLA management
Operational KPIs

Lead:

Incident management
Executive communications

Drive:

Automation initiatives
AI implementation strategy

Manage:

Budgets
Vendor relationships
Staffing

Partner with:

Security teams
Engineering teams
Architecture teams

Ensure compliance with:

SOX
PCI
ISO
Internal audit requirements

Build training plans for the team.

Preferred

IAM/ILM domain knowledge is a plus.

Quick Skill Summary

Mandatory:

Engineering Operations
Application Support
Java/J2EE
Dynatrace
Incident Management
Change Management
SLA/KPI Management
Operations Leadership

Preferred:

IAM/ILM
Automation & AI initiatives
Compliance (SOX, PCI, ISO)

Regards,

Shyam Nampalle

Sr. Associate – Talent Acquisition

KAnand Corporation

| Email: shy...@kanandcorp.com

Web: www.kanandcorp.com

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