Can I turn off the "volunteer scheduled very close to this service" warning?

[psm...@stpaulsindy.org]

Hi,

I'm looking for a way to control this warning message.  Sometimes it comes up and tells me that the volunteer is scheduled "very close" --6 weeks ago!  I'd like to eliminate the extra step of clicking yes, every time a schedule one of the clergy.  Is there a setting I need to change? 

Thanks,

Pamela Smith

[Raina Hanson]

Hi Pamela, 

Thanks so much for writing about this! Right now there is not a way to control this setting. The warning is there because the auto-scheduler will not schedule them at the selected time. If we were to remove it, then it would be a "mystery" why the auto-scheduler would not schedule them. That being said, I can imagine it gets a little annoying. 

If you would be willing to send in your data files (Help - Send Data Files to Tech Support) with the subject "Raina - too close request" and a few examples from one of your schedules, I would love to take a closer look at this and think through some ways that we might be able to improve this behavior in the future! 

Raina Hanson

Director of Technical Support

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[richard...@gmail.com]

Raina-

Interesting discussion.  I have the same issue.

If there is no way to control this error message – and I understand why, is there a way to change the definition of “very close”?  I have it set to leave at least two days between the services of each volunteer so that they won’t get scheduled on the Saturday and the following Sunday, but the next week would be fine.  Does it have anything to do with their preferred serving frequency?

 

-Richard Brehove

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[Raina Hanson]

Hi Richard, 

Thanks for your response! There is not a way to change "too close" as that is configured by the auto-scheduler. However, Pam has sent in her files and I am speaking with our developers on options to help reduce some annoyance here. I will add you to the feature request and follow up for beta testing should we make any changes! 

Raina Hanson

Director of Technical Support

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[richard...@gmail.com]

Thank you Raina – and Pam

-Richard

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[Rick Kadowaki]

Hi all,

We have been using the MSP to schedule some ministries with the auto-scheduler and some done manually.

In the ministries (for example, Deacons and Priests) where we do not use the auto-scheduler, there are circumstances where a priest or deacon is serving at multiple Masses during a weekend or serving on different ministries (for example, being the priest at the 5:00pm priest on Saturday and the 7:30am - 8:30am - 10:00am Mass on Sundays OR being a deacon for a 10:00 Mass and then doing a 1:00 baptism on the same day). In these instances, we must override the warning about scheduling someone too close to another assignment each time.  We also assign a Deacon or Priest to be the "Preacher" at each Mass, which I think can impact the warning re: scheduling a person more times than "Normal".

So it would be helpful if there were a business requirement where the leader/administrator could identify certain volunteers where the MSP system would not send the "scheduling too close" warning. Perhaps there could also be a business requirement where the leader/administrator could identify certain volunteers where the "scheduling more than their preference" was turned off...for example, the pastor (leader) who is adding the priest schedule manually is aware of how many times he is scheduling himself and other priests.

I hope that helps you understand the use case in our parish.

Rick Kadowaki 

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[david...@gmail.com]

Hi Raina and all:

 

I concur with Rick’s comments, and we experience the same issues at our parish, particularly with clergy.  If certain ministries or volunteers could be flagged as “do not warn”, it would save a lot of keystrokes.

 

Regards,

David Muhs

St. Rita Catholic Church

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[Charles Fulghum]

There are a couple of approaches I use and both work.  My first approach was to create a Presider for each Mass, first name: 10AM, last name: Presider, etc. for each Mass.  Then preassign these "ministers" to the corresponding Mass.  MSP Support suggested use Teams, so I have a Presider Team and can assign the "team" with no warnings or complaints.  This Presider Team is used for Annual Masses mostly.

I do understand this is not the problem being reported.  The problem being, Joe Smith, the Accompanist, is assigned to multiple Masses and if I am moving things around manually, MSP complains but the overrides do work fine.

So when (if) the option to ignore "too close" is provided per person I too will use it.

Charles

[Dorothy DeLuca]

Being able to avoid the warning per person, per ministry, and per ministry sub division would be awesome.

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