App Question

[Frank Grimes]

Parishioner has an iPhone 7 and version 1.7.7 but their version looks very different from the one on my iPhone 8 Plus which is also listed at 1.7.7. One example on the parishioner's phone, if you go to My Schedule and choose a scheduled item, you cannot request a sub.

Any ideas?

[Raina Hanson]

Hi Frank, 

I would recommend sending in your data files (Help - Send Data Files to Tech Support) with the names of the profiles you are looking at so we can take a closer look, since the app should look more or less the same. If you can also explain the differences you see when you send in your files, that would be great. 

Raina Hanson

Director of Technical Support

On Fri, May 21, 2021 at 1:05 PM 'Frank Grimes' via Using Ministry Scheduler Pro <using-ministry...@googlegroups.com> wrote:

Parishioner has an iPhone 7 and version 1.7.7 but their version looks very different from the one on my iPhone 8 Plus which is also listed at 1.7.7. One example on the parishioner's phone, if you go to My Schedule and choose a scheduled item, you cannot request a sub.

Any ideas?

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[Frank Grimes]

I will see the parishioner on Tuesday and will grab some screenshots then.

Thank you!