Scheduled services not showing up in announcement

[Ginger Bitikofer]

MSP Friends:

 

I must have missed something in the last few months (or I did something wrong)—

 

In the latest announcement that I sent out to my volunteers, their email message sharing the new schedule shows “No Scheduled Services” when they actually do have assignments. I used a preconfigured template to share a finalized schedule.

 

I checked my Web Terminal settings and don’t see anything that can correct this.

 

Help!?

 

Thanks.

 

Ginger Bitikofer

Associate for Membership & Congregational Life

Trinity Cathedral

2230 Euclid Ave

Cleveland OH 44115

(216) 774-0407

(216) 771-3657 (fax)

gbiti...@trinitycleveland.org

www.trinitycleveland.org

 

 

 

[Raina Hanson]

Hi Ginger, 

When you click to Preview and are taken to the token options page, check to make sure that this section is set up properly: 

If you continue to have trouble, send in your data files (Help - Send Data Files to Tech Support) with an example of the issue and we are happy to take a look! 

Raina Hanson

Director of Technical Support

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[Ginger Bitikofer]

Raina:

 

I thought I had that token page right—I tested it again (on myself, of course), and it came out right.

 

Thanks for letting me know what to check.

 

Ginger

 

From: <using-ministry...@googlegroups.com> on behalf of Raina Hanson <ra...@rotundasoftware.com>
Reply-To: "using-ministry...@googlegroups.com" <using-ministry...@googlegroups.com>
Date: Friday, November 5, 2021 at 4:36 PM
To: "using-ministry...@googlegroups.com" <using-ministry...@googlegroups.com>
Subject: Re: [Using MSP] Scheduled services not showing up in announcement

 

Hi Ginger, 

 

When you click to Preview and are taken to the token options page, check to make sure that this section is set up properly: 

To view this discussion on the web visit https://groups.google.com/d/msgid/using-ministry-scheduler-pro/CALODvyS4-JJ_Q5qGUQM0t_jymqxo5hFTc5rS0YPXVfrqnMt3cg%40mail.gmail.com.