Using phone app for can't serve times

[Frank Grimes]

Getting this message on the app...

[richard...@gmail.com]

I think you might need to check the “Allow volunteers to submit can’t serve times for dates that have already been scheduled” on the Web Terminal settings – Profile Changes – Can’t serve times.

 

See if that’s the problem

 

-Richard Brehove

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[Raina Hanson]

Hi Frank, 

That message will usually come up when the schedule has been created before volunteers are done inputting their can't serve time. As Richard noted, you can get around this with the following settings:

Adding "can't serve times" for a schedule that has already been finalized

Just remember to turn them back off when the schedule goes Live! 

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Raina Hanson

Director of Technical Support

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