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Re: Wow, slow, and articles not found?

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UNS Support

unread,
Aug 24, 2009, 7:27:05 PM8/24/09
to
Not me (nob...@anywhere.com) wrote in
news:9m5395tta2m4harll...@4ax.com:

> Everything seems slow for the last 12 hours.
> I've tried the alternate ports, nothing helps. I'm struggling to
> maintain half of my normal speeds.
>
> I've been trying to read some text groups, but messages keep coming up
> as unavailable, but retrying several times eventually pulls 'em off.
>
> I'm thinking the 2 problems are related...?

We had some problems over the weekend with out of synch front end servers
causing articles to not be retrieved. We're investigating this issue. Do
you have sample message IDs from sets that exhibit this behavior?

Have your speeds improved?

Thank you,
Mark
Usenetserver Support

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UNS Support

unread,
Aug 31, 2009, 6:57:13 PM8/31/09
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Not me (nob...@anywhere.com) wrote in
news:glol95t6snighv9pv...@4ax.com:

> On 24 Aug 2009 23:27:05 GMT, UNS Support <sup...@usenetserver.com>


> wrote:
>
>>We had some problems over the weekend with out of synch front end
>>servers causing articles to not be retrieved. We're investigating
>>this issue. Do you have sample message IDs from sets that exhibit
>>this behavior?
>

> Odd, it's sunday, and the same 'missing message' problems are popping
> up again. It's almost like I can get 3-4 bodies, and then everything
> else is unavailable, until I disconnect and retry.
> I'm trying to read messages in 'alt.fan.cecil-adams'.

Our admins were alerted to this issue and continue to work on a fix so this
does not become a permanent experience on weekends. We appreciate your
patience as they work to optimize things.

Thank you,
Mark
Usenetserver Support Team

UNS Support

unread,
Aug 31, 2009, 6:58:44 PM8/31/09
to
FredMuntz <no...@none.com> wrote in
news:aenn951s7fhstrojg...@4ax.com:

> On Sun, 30 Aug 2009 16:37:49 -0400, Not me (nob...@anywhere.com)
> wrote:
>
>>On 24 Aug 2009 23:27:05 GMT, UNS Support <sup...@usenetserver.com>
>>wrote:
>>

>>>We had some problems over the weekend with out of synch front end
>>>servers causing articles to not be retrieved. We're investigating
>>>this issue. Do you have sample message IDs from sets that exhibit
>>>this behavior?
>>

>>Odd, it's sunday, and the same 'missing message' problems are popping
>>up again. It's almost like I can get 3-4 bodies, and then everything
>>else is unavailable, until I disconnect and retry.
>>I'm trying to read messages in 'alt.fan.cecil-adams'.
>
>

> I was getting "480" messages all weekend...

As I stated in my other post, our admins were alerted to this and they are
continuing efforts to address this. We apologize for the inconvenience and
appreciate your patience as the admins work on a fix. We do not want this
to become a permanent issue on weekends.

Thank you,
Mark
Usenetserver Support Team

Message has been deleted

UNS Support

unread,
Sep 1, 2009, 6:24:10 PM9/1/09
to
FredMuntz <no...@none.com> wrote in
news:ut7q955n48nl6kmjt...@4ax.com:

> On 31 Aug 2009 22:58:44 GMT, UNS Support <sup...@usenetserver.com>


> wrote:
>
>>FredMuntz <no...@none.com> wrote in
>>news:aenn951s7fhstrojg...@4ax.com:
>>
>>> On Sun, 30 Aug 2009 16:37:49 -0400, Not me (nob...@anywhere.com)
>>> wrote:
>>>
>>>>On 24 Aug 2009 23:27:05 GMT, UNS Support <sup...@usenetserver.com>
>>>>wrote:
>>>>
>>>>>We had some problems over the weekend with out of synch front end
>>>>>servers causing articles to not be retrieved. We're investigating
>>>>>this issue. Do you have sample message IDs from sets that exhibit
>>>>>this behavior?
>>>>
>>>>Odd, it's sunday, and the same 'missing message' problems are
>>>>popping up again. It's almost like I can get 3-4 bodies, and then
>>>>everything else is unavailable, until I disconnect and retry.
>>>>I'm trying to read messages in 'alt.fan.cecil-adams'.
>>>
>>>
>>> I was getting "480" messages all weekend...
>>
>>As I stated in my other post, our admins were alerted to this and they
>>are continuing efforts to address this. We apologize for the
>>inconvenience and appreciate your patience as the admins work on a
>>fix. We do not want this to become a permanent issue on weekends.
>>
>>Thank you,
>>Mark
>>Usenetserver Support Team
>
>

> Getting 480 messages this morning and it's not the weekend... I'll
> assume that it is related anyway.


We've learned that ome groups were still not 100% caught up. We've been
given an estimated 16 hour window to be caught up on all group backlogs.

Thanks,
Mark
Usenetserver Support Team

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