Data/Telecommunications Engineering in the US or UK
Tim Mew
Tim Mew
2/48 King George Ave
Epsom, Auckland
New Zealand
17th November, 1997
Dear Potential Employer
Data/Telecommunications Network in the US or UK
I am seeking employment in either the US or the UK as a
Data/Telecommunications Engineer.
I have had 4 years’ experience in the Telecommunications/Convergence
field, in Software Engineering and Technology Planning roles. Although
I am currently the Technology Planning prime for CLEAR Communications’
public Cisco Stratacom ATM network here in New Zealand, my versatility
has enabled me to have actively participated in the following areas:
1. Broadband switching (Technology Planning)
2. Data switching (ATM, Frame Relay) (Planning & Engineering)
3. Internet service and network (Planning and Engineering)
4. Intelligent Networks, on Nortel DMS-100 and ServiceBuilder (Planning
& Engineering)
5. PSTN services based on Nortel DMS-100, e.g. ITF, Land-to-Cellular
(Planning & Engineering)
6. CTI/IVR (Software Engineering)
7. TCP/IP, X.25, UNIX IPC (Software Engineering)
My CV and references are available and they can testify to the above.
I also have had a very strong and consistent academic background
throughout my education, culminating in my B.E. (Hons Class 1) degree
from the University of New South Wales, Sydney, Australia. I'm presently
studying for my Master of Business and Technology management degree.
My strongest asset, though, is my ability to communicate via well
presented documents, which presently consists of Business Cases, Concept
Papers, Network Plans, Engineering Designs, Test Plans and Tender (RFP,
RFI, RFQ) documents. The process of producing such deliverables have
enabled me to take on a leadership position in cross-functional teams
consisting of Marketing, Finance, Operations and Network Provisioning.
In particular, my main customer is the Marketing group.
I believe that my current employment with CLEAR has armed me with the
most up-to-date Computer/Telecommunications skills. I am confident that
you will find my skills equally applicable in your country.
I am very keen to live in the US or UK for several years, and I look forward
to positive feedback from interested parties.
Yours sincerely,
Tim Mew
Engineer - Technology Planning
=================================
Timothy Chan Hei MEW
"Initiative, Enthusiasm and Drive"
2/48 King George Ave
Epsom Auckland
New Zealand
Phone: (Bus) +64 9 912 4319 (Res): +64 9 631 0119
Email: tm...@clear.net.nz
PERSONAL PARTICULARS
Marital status: Single
Nationality: New Zealander (citizenship approved,
to be conferred)
Date of Birth: 23rd June, 1971
Profession: Professional Engineer, Communications
and Computer Systems
SUMMARY OF QUALIFICATIONS
Bachelor of Engineering (Hon Class I) in Computer
Engineering ('90 - '93)
University of New South Wales, Sydney, Australia
Master of Business and Technology (current)
University of New South Wales, Sydney, Australia
Completed: Marketing for Technical Managers,
Accounting - A User's Perspective, Organisation
for Quality Improvement
Current: on vacation
IEAust - National Professional Engineers Register I
('96 - current)
National Office, ACT, Australia
SUMMARY OF SKILLS
Technology Planning ('96 - current)
Concept Presentation, Business Case, Procurement,
Network Cost Modelling, Overall architecture
(network, service and systems)
Telecommunications Engineering ('95 - current)
Broadband (ATM) switching, Intelligent Networks
CS-1R/INAP, ISDN,SS7, ISUP, Messaging, Nortel DMS
switching, CTI
Data Communications Engineering ('95 - current)
ATM CO switching, Frame Relay CO switching, Internet
Network and Service planning and design, Routing,
LAN switching design, IEEE 802.6 DQDB MAN
manufacturing, HDLC and variants, TCP/IP (Sockets,
TLI) systems development, X.25 systems development,
MPEG video, AS2805 EFTPOS standard (incl. security),
design of custom-protocols, SNMP
Network Modelling ('93 - current)
Telecommunications traffic analysis, Blocking
networks, Delay networks
Software Engineering ('90 - '97)
C (extensive) and C++ (limited) on SVR4 UNIX, AIX
UNIX, Solaris, Linux, 0S/2, QNX.
Modula-2, Ada, Miranda, Motorola 68xxx Assembler
(tutorial languages)
PERSONAL SKILLS AND ATTRIBUTES
Characterised by Initiative, Enthusiasm and Drive.
Thrives in multi-cultural, cross functional teams.
Extremely quick learner. Excellent written (English)
and oral (English, Cantonese) communications. Always
looking for improvement. Thinks outside the square.
Represents department with no supervision.
ACADEMIC DISTINCTIONS
Thesis on Multimedia on Networks ('93)
Attained highest Thesis score of 94% on MPEG
(hardware implementation and modelling) over
current data networks.
Bachelor of Engineering – UNSW ('90 - '93)
Honours Class I - average over 80%
AIDAB EMMS Scholarship ('90 - '93)
Merit scholarship awarded by the Australian
government
NSW Higher School Certificate - Top 0.003 ('90)
Score of 467(/500) - top 0.003 of candidature
DUX of the College ('90)
Awarded DUX and Highest Aggregate prizes
NZ School Certificate ('87)
A1 grades in all 6 subjects attempted - Best
regional performance
CAREER OBJECTIVE
Short Term: Within 1 year, to achieve IEAust Chartered
Professional Engineer status and/or IPENZ
equivalent.
Medium Term: To further my development in the Planning
and Design of communications networks, systems and
services; in roles encompassing concept
presentation, business cases, procurement,
requirements analysis, network plans, engineering
designs and test planning.
Long Term: To make a gradual transition to Business or
Engineering Management
CONTINUING PROFESSIONAL DEVELOPMENT
1. Master of Business and Technology '97 ongoing
2. Datacraft X.25 Basic Principles Aug '95 (1 day)
3. Datacraft Telematics Hardware Course Aug '95 (1 day)
4. Datacraft Telematics ACP Configuration
Aug '95 (1 day)
5. Oracle Advanced SQL and PL/SQL Aug '95 (2 days)
6. Information Mapping Workshop Nov '95 (2 days)
7. Nortel IN ServiceBuilder Introduction and OAM
Feb '97 (5 days)
8. Nortel IN ServiceBuilder Calling Card and Tollfree
Service Mar '97 (2 days)
9. Nortel IN ServiceBuilder SSIP (Service Node)
Mar '97 (2 days)
10. Nortel IN ServiceBuilder Service Creation
Environment Apr '97 (4 days)
PROFESSIONAL EXPERIENCE
CLEAR COMMUNICATIONS LTD (Jun '95 - current)
Auckland, NEW ZEALAND
Department: Technology Planning (Feb '97 - current)
Position: Engineer - Technology Planning
ATM Broadband Switching: Assumed sole primeship for
CLEAR's Cisco Stratacom core public ATM network.
Concert Frame Relay Service - capital budget and
network plan.
FY99 Capital Plan - produced and submitted capital
plan.
Network augment business case - provided input to
business case, including requirements for test node.
Software upgrade - produced business case for 2
software upgrades for cost savings, new products
and bug fixes. Planning for major software load
upgrade for low speed and inverse multiplexed ATM,
voice/data integration.
Toll bypass using ATM switching - produced concept
paper and plan.
Voice over ATM - concept and requirements analysis.
Intelligent Network Calling Card Project:
Engineering Design and Test Plan for network
integration of Nortel ServiceBuilder IN Calling
Card service into CLEAR operational environments,
including DMS-100 EURO04, Operator Services and
Billing. Specification for Third Country Calling
multiple-satellite hop avoidance.
DMS-based PSTN network and services (assorted):
International Toll Free Project - Engineering
Design, Test Plan, and ongoing liaison with
overseas carriers based on DMS-100 and later
migration to IN platform.
Land to Cellular Project - Engineering Design and
Test Plan for alternative access into Telecom
Cellular's AMPS network, using AMPS Cellular
Trunking Units instead of normal switched
interconnection access. Rationale to provide
leverage for re-negotiation of high interconnection
charges.
Account Code Project: Requirements analysis and
planning of options of implementing this service on
the DMS-100 or the IN, and various access options.
Department: Planning & Engineering (Dec '95 - Oct '96)
Position: Engineer - Planning & Engineering
Internet Service Provider Project:
Initially involved in planning of an ISP service
that provided a level of service that met CLEAR's
standards in quality, availability and customer
service. Produced Engineering's input to the
business case, which incorporated 5-year traffic
modelling, preliminary network plan and engineering
design, and capital and operating costs that
amounted to $4M to $22M per annum during operation.
An RFQ was then produced, issued to 13 vendors, with
me as the single point of contact. I led the vendor
and equipment evaluation and then participated in
contract negotiations. Major use was made of Ascend
dial-up access servers, Cisco routers, CLEAR's
Stratacom ATM infrastructure and Bay's Centillion
LANs.
Also involved in the evaluation of RFP responses for
the server component. A series of Test Plans/Cases
were produced.
Internet Wholesale:
I drove the business case for setting CLEAR's own
Internet Gateway in Auckland (and moving it from
NZIX at Waikato). Of particular interest were fibre
diversity in the international links, node
redundancy at peering nodes both internationally and
nationally, fault-tolerant LAN backbone, additional
headcounts for operations, traffic metering and web
cache. Business case approved for spend of a further
$0.5million in the first year, with augments for the
next four years.
The result was CLIX (CLEAR Internet Exchange) based
on OC-3 ATM technology, providing CLEAR with a
state-of-the-art, scalable infrastructure.
Messaging:
Took over planning prime-ship for Messaging, with
aim of implementing an interim platform, and a view
of introducing a permanent platform integrated with
CLEAR's Intelligent Network. Produced requirements
specification incorporating Marketing's functional
requirements and Engineering's platform and network
integration requirements for a long term solution.
Mediation Platform Project:
Engineering prime for requirements analysis, vendor-
evaluation and selection of a product that allowed
CLEAR to connect to any Network Element, collect
CDRs (Call Detail Records) from them, and rate the
CDRs for billing. The rationale behind this project
was to find a system that allowed CLEAR to introduce
new services responsively while allowed maximum
flexibility in rating of any service, including ATM,
Frame Relay, Intelligent Network and Voice.
Department: Network Systems Development
(Jun '95 - Dec '95)
Position: Analyst/Programmer
Intelligent Networks Project:
A prototype for an enhanced CLEAR Card service was
developed on CLEAR's Genesis IN platform, a Telstra-
developed system known as SCANTS. The following were
achieved:
- Training on the IN architecture was received
- A working prototype of the above service was
implemented
Switch-Network Gateway Project:
I was involved in a system that enabled PC or
Mainframe users to access the Nortel DMS switches
via CLEAR's private X.25 network. It consists of
several distributed 0S/2 components that provide an
X.25 gateway to PCs that use Novell Named Pipes and
Mainframes that use APPC.
- Re-architectural analysis and maintenance
- Port to 32-bit OS/2
- Addition of centralised alerting facility (IBM's
Alertcon), and documentation of alert-handling
procedure for operations personnel
ELECTRONIC COMPANY OF NEW ZEALAND (1971) LTD
(Oct '96 to Feb '97)
Auckland, NEW ZEALAND
Department: CTI Department
Position: Comms Software Engineer - Contractor
Westpac CTI Project:
Project to implement an IVR that provided a voice
front-end to Westpac's new Call Center, and also a
banking IVR. Telephony integration was with CLEAR's
DMS-100 switches and their CompuCALL Call Center
product. Data communications with Westpac's Tandem
hosts was via AS2805/X.25. The system was based on
QNX, a realtime operating system.
ECONZ CTI Core Development:
Requirements, design and implementation of network
management alarms subsystem, incorporating
generation, notification and audit trail
capabilities. Distributed system, providing for
mediation to protocol of choice, e.g. SNMP, AS2805,
etc.
VOICE LINK LTD (Mar '94 - May '95)
Auckland, NEW ZEALAND
Department: Projects (Mar '94 - Nov '94)
Position: Software Engineer
IVR (Interactive Voice Response) Products:
In a special-projects team, I participated in all 4
projects during this period, helping to bring in a
total revenue close to $3M. These projects include:
- ANZ Phone Direct Banking IVR
- Westpac Direct Telephone Banking IVR
- Telecom New Zealand NFWMS (National Faults Work
Management System) IVR
- Telecom New Zealand Payphones Phonecards IVR
These systems were developed under C/UNIX (Unixware)
and employed distributed computing concepts such as
RPC, distributed IPC using TCP/IP, and Client-Server
models.
I was primarily concerned with IVR to Host
communications using APPC, X.25 and TCP/IP. My roles
covered:
- Software design and implementation
- Access network configuration
- Designing and specifying customer-specific
presentation-layer protocols
- Implementing existing standards, such as AS2805
and encryption
- IEEE Software Engineering documentation such as
SDD
- At a later stage, initial analysis, and prototype
design and development
Department: R&D (Dec '94 - May '95)
Position: Software Engineer
GUI Applications Creation IVR:
The R&D department was developing a Windows-
frontend/UNIX-backend IVR service creation
environment. Developed C/UNIX distributed libraries
and processes.
Design and implementation of an asynchronous,
event-driven and transport-independent architecture
suited for the product. This was made into a library
to provide application programmers with absolute
transparency when doing distributed operations such
as non-blocking RPC (proprietary) and Host
communications.
Analysed and presented various host communications
capabilities supported by the product, in terms of
customer waiting times, system loading and host
transaction processing capabilities required to
provide a nominated quality of service.
ALCATEL AUSTRALIA LTD (Dec '92 - Feb '93)
Sydney, AUSTRALIA
Department: Alcatel DQDB MAN Project
Position: Student Engineer (Testing)
DQDB MAN Production Testing:
My first industrial experience. I was employed to
upgrade Alcatel's DQDB MAN production-testing
software. Skills I picked up included:
- Production testing and quality control
- Network programming using DECnet and TCP/IP
INTERESTS AND ACTIVITIES
Travelling, Pub scene, Table tennis, Pool, Fanatic
spectator-interest in Rugby Union, League and Cricket.
REFEREES
1. Gary Tennant. Software Manager, ECONZ Ltd,
19 Newton Rd, Newton, Auckland, New Zealand.
Ph: +64 9 378 8611. Fax: +64 9 378 9010.
Others provided upon request.
DOCUMENTARY EVIDENCE
Certificates, testimonials provided upon request.
Professional outputs verifiable through certified
documents prepared for IEAust membership.
CV -Tim Mew 17/11/97 Initiative, Enthusiasm and Drive