James Allen Cox
122-B Green Meadows Drive West
Gahanna, Ohio 43230
Phone (614) 476-9099
TECHNICAL EXPERIENCE
- Knowledgeable with personal computer, DOS and Windows based
software.
- Eight years electrical\electronics experience
- Mechanical background in repair of large electrical generating
equipment.
MANAGEMENT EXPERIENCE
- Eight years supervisory experience in operation and repair of
nuclear power plant.
- Manage maintenance department for nineteen story high rise.
- Supervise training department for multinational shipping
company.
TRAINING EXPERIENCE
- Develop and implement all aspects of training program for over
200 union employees.
- Supervise OSHA compliance and safety program for shipping
company HUB operation.
- Monitor and design testing program for bid job applicants.
WORK EXPERIENCE
1991 - Present United Parcel Service - Training Supervisor.
1989 - 1991 Wallick Property Management - Maintenance
Manager.
1980 - 1988 US Navy - Nuclear Power Plant Supervisor.
EDUCATION
Associate of Science Degree - The University of the State of New York
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CAREER PROFILE
Seasoned professional with over 20 years experience in managing
computer/communications systems projects and operations.
Demonstrated expertise in developing effective teams comprised
of government and commercial, technical and non technical staff.
Competent in providing technical support to marketeers. Skilled
in all aspects of business development including, setting up and
managing profitable operations at regional level. Sought by top
administrations to resolve unsolvable problems.
- - - - - - - - - - - - - - - - - - - - - -
PROFESSIONAL HISTORY
Fuentez Systems Concepts, Inc. San Diego, CA
Headquartered in Virginia
MANAGER, WEST COAST OPERATIONS - LEAD PROFESSIONAL ENGINEER 1994-1996
A full service systems engineering and software development firm
specializing in DoD Cryptology, Command & Control, and Intelligence
Electronic Warfare.
Responsible for managing company expansion to West Coast and
developing business from ground zero with Naval Command, Control and
Ocean Surveillance Center (NCCOSC) Headquartered in San Diego.
PROJECT MANAGEMENT ASSIGNMENTS INCLUDED:
Navy Cryptologic Systems
* Navy Shipboard Interior Communications Upgrades
* Joint Maritime Command Information Systems (JMCIS)
* Navy Tactical Command Systems-Afloat (NTCS-A)
* Navy Command and Control Systems-Ashore (NCCS-A)
* Advanced Electro/Optic Sensor Technology Test and Evaluation of
Developing Systems
ACCOMPLISHMENT: Started with no work in San Diego.
Within two years, established operations (8 employees), secured
multi million dollar multi year Navy Contract.
Naval Command, Control and Ocean Surveillance Center,
RDT&E Division (NRaD)
San Diego, CA 1971-1994
TITLES HELD:
* Branch Head
* Project Manager
* Task Leader
* Testbed Manager
* Head of Technical Support Office
* Government in plant Representative
* Lead Software Engineer
* ADP Systems Security officer
* Information Systems Council Representative
* Group Leader
* Systems Analyst
* Liaison Officer
ASSIGNMENTS:
+ Provided management support to Washington D.C. headquarters
personnel and technical support to world wide computer network.
+ Managed Computer Center for the Fleet Command Center Battle
Management program (FCCBMP).
+ Consulted with NRaD personnel on Cryptologic Computer networking
and procurement projects.
+ Managed team of civilian and military personnel performing
research and development to evolve new and improved concepts,
methods and techniques for use of computer systems to provide
enhanced communications capabilities for the Navy.
+ Managed Advanced On-Board Signals processor (AOSP) user tools
project. Project multi service and part of what is commonly
referred to as “Star Wars”.
+ Project Manager for the Combat Direction Finding Tactical
Intelligence Terminal (CDFTT) project.
+ Lead Software Engineer for Naval Intelligence Command’s Integrated
Automated Intelligence processing System (IAIPS).
+ Participated in development of long range plans for the Navy
Command and Control System (NCCS)
+ Developed functional description document which correctly defined
the Naval Intelligence Support Command (NISC) computer system
requirements.
EDUCATION: Weber College, Ogden Utah 1958-1962
Major Business Administration
CONTINUING EDUCATION: Ongoing seminars and workshops to support
proficiency with current technology
PROFESSIONAL MEMBERSHIPS Armed Forced Communications and
Electronics Association (ACFEA) member.
MILITARY SERVICE: U. S. Army Airborne: Paratrooper
STEPHEN F. BECKER
3030 Dorf Drive
Dayton, Ohio 45418
Home: (937) 268-4301
OBJECTIVE
Seeking position to utilize managerial experience with an award
winning information technology company/division, with strong
financial growth and career opportunities, willing to relocate.
SUMMARY OF QUALIFICATIONS
· 3 years of management experience in consulting and project
management, with a marketing/entrepreneurial spirit.
· 12 years of management experience in large multi-shift/multi-
mainframe Data Centers.
· Very competent in user and client contacts, financial budgetary
responsibilities, proposal and contract processes, project planning
and implementation, and software and hardware configuration
upgrading/acquisitions.
· Demonstrated knowledge of Hardware and Software configurations and
their working relationships between the Client, Server, and LAN/WAN
environment.
· 19+ years experience in Information Technology Services with a high
concentration in operating system software and Data Center Operations.
· 9 years of strong MVS/JCL experience and in-depth knowledge of TSO/ISPF,
OS Utilities, and many automated mainframe software packages.
· Competent in all areas of Information Technology Services and Data
Processing.
· Master's Degree, Highly motivated self-starter with strong people
management skills.
EMPLOYMENT HISTORY
10/95 - Present: DIGICON Corporation, Bethesda, MD 20817
($100M Information Technology Consulting and Integration Company)
Title: Regional Manager for The Ohio Valley Region (10/95 - Present):
MAJOR ACCOMPLISHMENTS AND RESPONSIBILITIES:
· Challenged to produce $1.1M in revenue in 1st year of operation,
generated $5.5M in first 8 months, with 12% Profit.
· 1st year revenue target was moved to $8.0M, target is on schedule.
· Hired and managed a staff of 34 professionals in 3 cities (Cincinnati-
Dayton-Columbus).
· Started Regional office that catered to both Government and Commercial
clients.
· Managed the implementation of 4,000 workstations, 20+ servers, and
LAN for 3 sites in 2 cities.
· Managed the modification, integration, and migration of 500+
applications into a new MS NT environment
· Created for one customer and recognized by Microsoft for have one of
the largest unique "State of the Art" environment worldwide,
existing technology included: NT 4.0, Win 95, BackOffice Suite,
TCP/IP, Office Professional Suite, and Exchange Mail.
10/93 - 10/95: Becker Enterprises, Inc., Dayton, Ohio 45418
($150K Information Technology Consulting Company)
Title: Owner/General Manager (10/93 - 10/95):
MAJOR ACCOMPLISHMENTS AND RESPONSIBILITIES:
· Started my own company. grew revenue to $150K by 2nd year.
· Self-motivated, very customer oriented, entrepreneurial individual,
hands-on leader.
· Created a contact database of over 18,000 companies with key person
identified, by cold calls, direct marketing, and networking with
business associates.
7/90 - 10/93: Lexis-Nexis (Mead Data Central), Dayton, Ohio 45342
($650M International Electronic Research and Retrieval Company)
Title: Manager of Data Center Operations (7/90 - 10/93):
MAJOR ACCOMPLISHMENTS AND RESPONSIBILITIES:
· Managed a staff of 54 people in a 24 hour by 7 day facility
consisting of 9 large mainframes (over 1200 MIPS) and 3.5 terabytes
of DASD.
· Implementation of 12+ UNIX Client/Server platforms.
· Final decision making authority for the Online System's availability
which has a direct revenue impact of $470 million dollars to the company.
· Recommending and purchasing of software and hardware.
· Operational and budgetary responsibility for the Data Center (Budget
of $13M).
· Directs problem solving activities of Data Center staff, vendors,
system programmers, and software engineers.
· Lead many Project Teams that provided technical analysis, made
recommendations for improving hardware and software configuration,
operational procedures, and problem resolution within and across
departmental boundaries.
· Directed the planning and implementation of automated operations for
computer and network operations.
· Reduced expense budget by $1.5 million in 1992, without disrupting
service to customers or users. In 3+ years I help the company save
$4 million in expense and operating budget issues.
7/88 - 7/90: Louisville Gas and Electric Company, Louisville, KY 40232
($800M Regional Utility Company).
Title: Senior Operations Analyst (7/88 - 7/90):
MAJOR ACCOMPLISHMENTS AND RESPONSIBILITIES:
· Supervised a staff of 5 Analysts and 4 Associate Analysts.
· Heavily involved in Project Management for Operating and Application
Systems.
· Represented Company at many User Conferences.
· Involved in the selection and implementation of numerous automated
software packages for MIS. Directing the planning and implementation
of automated operations for computer and network operations.
· Rewrote and approved new JCL for all six major Application Systems.
· QA new software releases for Application and Operating Systems.
· Instrumental in planning MIS Departmental Standards.
· Essential in design and layout of new Data Center.
· Assisting in the design of new computer forms.
1/84 - 7/88: Kendavis Holding Company, Fort Worth, Texas 76102
($700M International Oil Based Conglomerate).
Title: Manager of Technical and Data Center Operations - (1/84 - 7/88):
MAJOR ACCOMPLISHMENTS AND RESPONSIBILITIES:
· Implemented AS/400 System during last year with the company.
· Instrumental in restructuring the departmental budget, a savings of
$650K over 3 year period.
· Coordinated the layout of the new Data Center and relocation of
existing Data Center equipment.
· Managed a staff of 30 on 3 shifts.
· Maintained and Negotiated Software and Hardware contracts.
· Responsible for Staffing and Performance Plans of Personnel.
· Training and Education for MIS Department.
· Management and Budgetary responsibility for development and
operation of the Data Center. This included Operations, Network
Communications, Production Control, Systems Support, and QA/Scheduling.
· Scheduled, processed, verified, and distributed all major batch and
online systems without impact to customers.
· Reduced overtime by rearranging shifts, 95% of overtime was
eliminated with a savings of about $65,000 annually.
· Creation and updating of "Operations Procedures Manual", developing
workflow methodologies, standards, and procedures.
· Involved in the selection and implementation of numerous automated
software packages for MIS.
· Defined QA, Production Control, and MVS/JCL Standards.
· Writing operational documentation for new online system.
9/81 - 1/84: Western Preferred Service Corporation, Fort Worth, TX 76102
(National Insurance Conglomerate).
Title: Operations Supervisor/Analyst - (9/81 - 1/84):
2/77 - 8/81: Shell Oil Company, Shell Information Center, Houston, TX 77015
(Major International Oil Company).
Titles: Started as a Tape Library Clerk and advanced through five (5)
promotions to Senior Scheduler/JCL Analyst - (2/77 - 8/81):
SUMMARY OF SOFTWARE AND HARDWARE
Hardware: IBM, HDS, Amdahl, STC, SUN, Compaq, Dell, Gateway,
and HP (includes: Mainframes, Mid-Range CPU, Servers,
PCs, DASD, Tape Storage, and Laser Printers)
Networks: LANs, MS NT, Novell 3.x - 4.1
Protocols: TCP/IP, Net BEUI, PC-NFS, and IPX
Topologies: Ethernet, Token Ring, FDDI Ring.
Operating: MVS-ESA, MVS-XA, MVS-SP, JES2, JES3, DOS/VSE, VM,
Systems UNIX/AIX, DOS 3.0-7.0, Windows 3.X, Windows 95, NT 3.51-4.0
System: MVS/JCL, OS Utilities, COBOL, and 4thGL.
Languages
System TSO, ISPF, SDSF, RACF, TSS, CA Products, Legent Products,
Software: etc... CICS, IDMS, DB2, IMS
Desk Top: MS Word, MS Excel, MS Access, MS Power Point, MS Mail,
Management MS Exchange, MS Project,WordPerfect 5.1, Harvard Graphics,
Lotus 1-2-3, Symantec Products i.e. ACT, Norton Utilities,
etc..., Solomon Accounting Software, Quicken 5, etc...
EDUCATIONAL DATA
MEMBERSHIPS: Who's Who's Worldwide Registry, Inc.
AFCOM: The Association For Computer Operations Mgmt.
AMA: The American Management Association.
CAREER TRAINING:
· Management Techniques: 20 different Managerial courses over the last
19 yrs. i.e.: Targeted Selection; Coaching & Counseling,
Negotiating to Yes; Financial Budgets, etc...
· Professional Developmental Skills: 18 different Computer courses.
i.e. OS/2 Introduction; NT Architects; TCP/IP Overview; UNIX; MVS
Tuning, etc...
· User Conferences: Have attended 15+ user conferences during my
career.
EDUCATION: M.Div., History and Religion, Southwestern Baptist
Theological Seminary, Fort Worth, TX 76122,
7/86, GPA: 3.4/4.0
B.A., Religion and History, Southern Bible College,
Houston, TX, 5/81, GPA: 3.2/4.0
PERSONAL DATA: Married, 2 children, excellent health, willing to
relocate.
Part-time Faculty/Lecturer at the University of Dayton
REFERENCES AND FURTHER DATA ON REQUEST
JUDITH L. SMITH
620 5TH Avenue West - Apt 102 Residence (206) 281-1354
Seattle, WA 98119 E-mail - ambi...@aol.com
OBJECTIVE:
Entry-level or higher position where strong leadership skills and a sound appreciation of the corporate environment will be fully utilized.
CAREER SUMMARY:
Self-motivating financial professional with twelve years of progressively responsible positions leading to branch management. Developed strong proficiencies in leadership and organization as well as special skills in:
Staff Selection and Team Development Budgeting and Planning
Cost Minimization and Profit Maximization Project Management
EXPERIENCE: FIRST INTERSTATE BANK OF WASHINGTON
Market Customer Service Manager 1994-1996
Managed the financial and daily operations of a $60 million customer base
Developed and fostered a continual learning environment through group and individual training programs, weekly meetings and rotation of specified duties
Ensured quality control and minimal loss through continual training and proper communication of expected standards and company regulations
Exceeded customer satisfaction expectations through effective scheduling and organization of all responsibilities
Implemented goals and facilitated project completion modifying tasks when necessary
Customer Service Supervisor 1990-1993
Supervised all daily operations of a fourteen member teller line staff including annual performance reviews, performance problem resolution and incentive programs
Balanced branch daily general ledger and compiled weekly, monthly, and quarterly written reports as dictated by specified deadlines
Standardized monthly sales and referral programs and monthly balancing programs, documenting progress and reporting results at month end
Branch Clerk, Customer Service Representative, Teller 1984-1990
Performed paying and receiving duties ensuring that customers needs were met in a timely, friendly and professional manner
Consistently exceeded established sales and referral goals each quarter by 15%
Responsible for departmental organization and proper maintenance of all records, supplies and filing systems
EDUCATION: University of Washington June of 1993
B.A. English - Writing Emphasis
Minor - Business Administration
COMPUTER SKILLS: Proficiency in the following:
Microsoft Word and Excel Wordperfect 6.0
Database Management Internet access and internet engines