Resume: mid to senior level management: marketing/telecommunications

[Paul R. Fiel (via JobCenter)]

Name: Paul R. Fiel
Company: (none specified)
E-mail: Prf...@aol.com
Phone: 716.941.3119
Location: willing to relocate

Executive with P&L management, administration and operations experience
in the telecommunications industry who has repeatedly grown startup
operations to profitability.

- Started company and grew revenues to $1.9 million in two years.
- Grew international startup operations to highly profitable worldwide
distribution, over $34 million in revenues.
- Started Internet service provider company, developed 35-member retail
distribution network and sold for profit.

Proven ability in sales, marketing, market share improvement, customer
service and all aspects of business operations.

- Improved customer satisfaction from 72% to 94%.
- Consistently achieved 130% of sales goals; reduced turnover from 40%
to 10%.

Track record in design and development of multiple telecommunications
companies including national/international TV networks. Responsible
for programming strategies and expansion of services to Europe, South
America and Pacific Rim.

Outstanding team leadership, organizational and coordination skills.
Ability to analyze progress, set goals and effectively manage company
to exceed sales, profit and customer service objectives.

BA, Commuications, Bowling Green State University, OH 1988.
Numerous seminars on management, leadership and administrative
controls.

PROFESSIONAL EXPERIENCE:

General Manager (P&L responsibility): 1996
PRIME COMMUNICATION SYSTEMS CORPORATION, Buffalo, NY
Startup full T-1 Internet Service Provider for corporate and
residential end users.

- Directed business plan and launch of "Full Spectrum" Internet
business; implemented Internet Dealer Program.
- Grew company from startup to over 35 dealers distributing services.
- Managed sales team and marketing/advertising strategies including
partnership program with 20 advertising agencies.
- Sold company within eight months of startup and realized a 75% return on
investment.

General Manager (P&L responsibility) 1993-1996
NORCOMM CABLE TELEVISION INC., Erie, PA
Startup cable/satellite company that provided cable TV equipment,
programming and service to rural and urban customers.

- Received award (#1 wireless cable company in three state region) from the
Pennsylvania House of Representatives.
- Directed 37 employees, all daily operations and marketing functions
including new product introductions.
- Negotiated sales and service contracts with vendors
including (DBS) RCA, Primestar, TCI and CSS Distributing.
- Negotiated with local and national financial institutions to provide
consumer payment options.

Director of Broadcasting 1991-1993
CNN/CNN INTERNATIONAL; CABLE NEWS NETWORK (CNN Headquarters) Atlanta,GA
- Managed international air product; coordinated satellite up-links to
11 international news bureaus.
- Developed operations and directed technical training; grew from 1-2
daily programs to 24-hour programming.

Managing Director 1988-1991
FOX NETWORK BROADCASTING; WUTV CH 29 (Fox Affiliate), Buffalo, NY.

- Managed traffic functions, special promotions,legal and engineering
requirements and personnel.
- Corporate Liaison with the FCC and Coordinating Director for Buffalo
Sabres' hockey games.

Free Lance Production Crew Member 1988
CAPITAL CITIES BROADCASTING; ABC NETWORK SPORTS/ESPN

- Assisted in the televised production of the PGA golf tournaments.

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