Resume: MANAGER DIRECTOR SOFTWARE QA TEST
JobBa...@data.jobbankusa.com
Info:
=================
ResumeId: 1000066778
Position: MANAGER DIRECTOR SOFTWARE QA TEST
City/State/Zip: RAMONA, CA 92065-4605
Location: CA
Relocate: Y
Years Exp: 10/20
Salary: 95000
Salary Type: YR
Position Type: PC
Resume:
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SUMMARY OF SKILLS
Quality Assurance Team Management
Test Procedure and Program Development
Web-Based Products (Internet/Intranet)
Java, JavaScript, ActiveX Testing
Macromedia Shockwave
Apple Quicktime
Multimedia Software
Systems Engineering and Administration
Quality Assurance Procedures
SQA Suite, Teamtest, Visual Test
Rational Advanced SQA Suite - TeamTest Training
Imaging System Product Testing
Customer Service Support
UNIX Systems (AIX, HP-UX, Solaris, SunOS)
C and Shell Programming (sh, csh, ksh)
Visual Basic Programming
JavaScript Programming
HTML Programming
Microsoft Windows and DOS
TCP/IP Networked Systems
Novell Networked Systems
Microsoft NT Networked Systems
OpenVMS Systems
DECNET Networked Systems
WORK EXPERIENCE
STELLCOM TECHNOLOGIES - 1/98 - Present
Manager - Software Quality Assurance
Create Software Specification Document
for Vehicle Collision Estimating Software
from prototype software created with
VisualBasic using an Access database
(IAEST Solutions, LLC). Create testplans,
automated testing, setup defect tracking
software, create workflow procedure and
test 32bit product to run on Windows NT
4.0, Windows 95 and Windows 98. Implement
and execute nightly build procedure.
(MicrosoftÆs Windows NT 4.0, Windows 95,
Windows 98, Access 97, VisualBasic 5.0,
Visual SourceSafe 5.0; RationalÆs
VisualTest 4.0; Elsinore Tech. Visual
Intercept 1.05.38)
Contract modifying and executing test
matrixes for CDE-based product line using
X-Windows to create an enterprise-wide
standardized GUI interface (TriTeal's
TED).
Testing custom email, calendar, help and
encryption GUI tools for UNIX Workstations.
(HP-UX, AIX, Solaris and SunOS).
Testing NT emulator, which allows Windows
products to be accessed via UNIX
Workstations and/or X-Terminals (NTED).
Testing SCSI hardware encryption key
(PCMCIA card) and tools used in
conjunction with workstation product to
allow for GUI encryption and decryption
of email and files (TEDSecure) which is
being sold to the NSA.
Minor UNIX system administration
(mount/umount devices using SMIT/SAM and
via command line; installations). Minor
shell script programming to create small
automated tests (c, sh, ksh).
Testing third-party products to verify
compatibility (Netscape Communicator email,
Calendar, Microsoft Outlook).
Remedy Customer Service Software used as
Defect Tracking System.
(SunOS 4.1.3; Solaris 2.5, 2.5.1, 2.6;
AIX4.1.3, 4.1.4, 4.1.5, 4.2.1;
SPARCStation, Sun Ultra, IBM RS/6000,
HP9000, TED 4.4; Spyrus and Fortezza
PCMCIA Encryption Keys; Remedy Software)
ENCYCLOPAEDIA BRITANNICA - 11/95 - 1/98
Manager - Software Quality Assurance
Managed team of QA Engineers, both locally
in San Diego and in main office in Chicago,
for web-based CDROM product, multimedia
CDROM product and subscription web site
encyclopedia w/ mirror sites. Managed
five major CDROM version releases; three
major Online releases of Britannica; five
standalone, single-subject Online releases
(for example: http://nobel.eb.com).
Multiple minor releases. Member of
Britannica Online Planning and
Implementation Group (see:
http://www.eb.com/about/credits.htm#credits2,
http://www.eb.com/about/credits.htm#credits3,
http://www.eb.com/, http://nobel.eb.com,
http://shakespeare.eb.com , Britannica CD
v2.02 Standalone, v2.02 Network, Britannica
CD '97 Standalone, v'97 Network, Britannica
Multimedia CD 98, Visual Basic, C++, HTML,
PERL, CGI, Java, JavaScript, ActiveX, VI
editor)
Created testlab with different client
configurations. Created testlab with
different versions of Microsoft Internet
Explorer, Netscape Navigator/Communicator.
Created testlab with different machine
configurations to test performance on
multiple platforms.
(Windows 3.1, 3.11, Windows 95 OSR1,
Windows 95 OSR2, Windows 98 Beta, Windows
NT Server and Workstation 3.5, 3.51, 4.0,
4.0 Service Pack 1, 2, 3, Windows NT 5.0
Beta, Mac (PPC and 68K) System 7.5.1 -
System 8.0, Novell NetWare 3.12 - 4.11,
Intel 386,486, Pentium (MMX and Non-MMX),
Pentium Pro, Pentium II (various clock
speeds), various memory/video/sound
configurations, various Network
configuration and protocols, Various
Browser to Platform Configurations,
Microsoft Internet Explorer version
2.0 - 4.0, Netscape Navigator 1.1N -
4.01 (Communicator).)
Tested Netscape Commerce Server and
Enterprise Server. Tested third-party
interface between Netscape Commerce
Server and Oracle Database for Online
customer authentication by creating SQL
scripts. Researched, acquired and
implemented automated testing tools
and bug tracking software. Received
Advanced SQA Suite - TeamTest Addition
training (certificate received).
(Netscape Commerce Server, Netscape
Enterprise Server Rational SQA TeamTest,
Incontext WEBAnalyzer, Platinum Tech.
Internet Test, Microsoft Test)
Constantly interfaced with Editorial,
Marketing, Sales, Manufacturing, Customer
Service and Executive Committee to insure
quality product release.
Acted as customer service liaison between
developers and customer service
departments. Assisted Customer Service
in selecting third party 7/24 customer
service company to handle off hour calls.
Assisted Customer Service in implementing
secure connection to customer service call
tracking database for third party customer
service company access. Created and gave
presentations on QA for Executive Committee
using Microsoft PowerPoint. Hired full
time and part time QA Engineers. Developed
schedules. Traveled 10% between Chicago
team and San Diego team. Created Quality
Procedures Documentation.
(800Support, Microsoft PowerPoint 97,
Microsoft Project 95 and 98)
STELLCOM TECHNOLOGIES - 9/93 - 11/95
Manager - Software Quality Assurance
Managed Quality Assurance Team for a
Windows NT/Windows 3.11/Windows 95
based Optical Character Recognition/
Handwriting Character Recognition form
processing systems (Wheb Systems).
Created company-wide standards and
procedures for quality following ISO
standards. Researched and implemented
use of third party automated test
recording products (SQA Teamtest/
Microsoft Test) to facilitate and
enhance testing. Maintained Defect
Tracking database and created Metrics
to further track quality.
(Microsoft Windows NT 3.5 and 3.51,
Microsoft Windows 3.11, Microsoft Windows
95, Microsoft Access, Microsoft ODBC,
Microsoft Test, SQA Teamtest)
Researched and recommended Internet Service
Provider and created Class C domain, World
Wide Web Home Page access and Mail Gateway
using ISDN on a Microsoft NT Server.
Convinced Service Provider to allow
incoming traffic to create dialup link to
server, creating a considerable cost
savings due to decreased connect time at
a minimal loss of performance.
(Microsoft Windows NT Server 3.51)
Managed Quality Assurance Team for a
DOS-Based Automotive Insurance Estimating
System (Mitchell International), for both
single user systems and multi-user systems
(Novell 3.11 and 3.12). Created test
procedures and test plans for engineering
development. Developed test procedures and
test plans for interoperability between
Windows-Based and DOS-Based systems.
Developed test procedures and test plans
for communication between PC products and
UNIX host. Created and maintained
Microsoft Access database for Process
Defect Tracking. PVCS and DCS experience.
(MS-DOS, Microsoft Windows, Microsoft
Office, Novell Netware 3.11 and 3.12,
Microsoft Access)
Testing of Mitchell External Record Layout
(Import/Export Records). Verification of
results on UNIX host accomplished using
MIS/Datatape reports and creating SQL
queries. Maintain and administer Novell
Netware Server and Workstations for
Testing.
(Informix SQL, HP 9000/800 Series, HP-UX
9.X, Novell Netware 3.11 and 3.12)
OPTIGRAPHICS CORP. - 6/90 - 9/93
Software Quality Assurance Lead/Systems Administrator
Test plan and shell script development for
client/server UNIX document imaging and
management applications. Simulated client
station queries to the server. Tested high
server load levels with multiple simultaneous
requests. Wrote UNIX shell scripts to automate
test functions.
(HP9000/800; IBM RS/6000; SUN Workstations.)
System and Network Manager for CLUSTERED VAX
systems; Created DECNET CLUSTER; Maintained
VAX system hardware, by installing DEC and
third-party hardware SCSI and Ethernet cards
on UNIBUS; Tuning system configuration using
SYSGEN, MONITOR and other VMS/DCS configuration
tools; Investigated multiple third-party TCP/IP
interface products (TGV Multinet) and in house
expert with TGV Multinet and TGV MultiWare
(interface to Novell Netware network);
Maintained DECNET network; Maintained Gateway
between DECNET and TCP/IP net. Created and
Maintained Backup system for CLUSTERED MicroVAX
systems.
(MicroVAX systems, VMS v4.0 - 5.5)
Second-level Customer Service Support for DEC
products; Answered calls ranging in complexity
with third-party vendor specific problems from
UNIBUS card configuration modifications to how to
do full system DEC BACKUP.
(MicroVAX systems, VMS v4.0 - 5.5)
System and network management for IBM RS/6000,
HP9000/800), SUN Workstations, and MicroVAX
systems. Developed system administration plans
for controlling and backing-up networked UNIX
systems. System Manager for DNS/YP and NFS
Servers. Developed Network Security Procedure
Document. X-Window Network Admin.
(HP 9000/800; IBM RS/6000; SUN SPARCstation;
DEC MicroVAX; Unix Network Administration - DNS/YP,
NFS, XWindows; C, Shell Programming - sh, c,
and ksh. HP-UX; IBM-AIX; VMS; OpenVMS; TGV
Multinet)
ORACLE/SQL test procedures and program development
for verifying data storage and retrieval in large
optical disk database storage systems. Implemented
on-line test software and procedures to verify the
integrity of the SQL database system.
(HP 9000/800; IBM RS/6000; DEC VAX; SUN
Workstations; ORACLE, SQL*Plus, UNIX, AIX.)
UNIX software development for IBM RS/6000 and
MicroVAX-based document scanning storage and
retrieval systems. Wrote C and shell script
programs to test document scanning, storage,
and retrieval system operations on multiple
systems. Developed tests for optical disk
storage jukeboxes. Developed test programs
and operational procedures. Wrote shell
programs for testing the document system port
to the RS/6000.
(IBM RS/6000, RT; DEC MicroVAX; C, Shell
Programming.)
Test design for an IBM-PC/Microsoft Windows-
based client/server application. Designed
tests to verify functionality, user interaction,
and integration with other Microsoft Windows-
based products. Verified data field contents,
control operation, and server communications
for a product that displays document images
stored on optical disk servers. Tested product
operation in the Novell and Microsoft NT
environments. Verified error message displays
for multiple error conditions including network
or server failures.
(IBM-PC; Microsoft Windows, Novell Netware, Microsoft
NT.)
STELLCOM TECHNOLOGIES - 1/90 - 6/90
Software Quality Assurance Engineering
UNIX graphics workstation software and systems testing
for optical disk jukebox systems. Wrote test programs
and scripts to verify operation of optical data storage,
database system, and user interface software.
(UNISYS UNIX Workstation; IBM-RT; UNIX, AIX, C, C-Shell.)
DIGITAL EQUIPMENT CORPORATION - 6/88 - 12/89
Engineering Tech
Quality Assurance and Quality Control for automated
semiconductor device manufacturing. Applied the
DECSIM device simulation program to model semiconductor
devices and run simulations to predict part performance.
(DEC VAX, MicroVAX.)
COMPUTER HARDWARE
Hewlett Packard HP9000/800; SUN SPARCStations; IBM-PC
(386,486,Pentium, Pentium Pro, Pentium II), IBM
RiscSystems/6000, IBM-RT; MicroVAX II, DEC VAX 11/780,
PDP-11; Hewlett-Packard VECTRA; Apple Macintosh
(PowerPC and 6800), HP Magneto-Optical and WORM
Optical Platters, Drives and Jukeboxes; SONY Optical
Jukeboxes, LMSI Optical Jukeboxes; SCSI Differential
and Single-Ended Devices; Ethernet configurations.
COMPUTER SOFTWARE
C, C++, JavaScript, ORACLE (SQL*PLUS), UNIX (HP-UX
9.X, SUN OS/Solaris, IBM-AIX, ULTRIX), BASIC, PASCAL,
MACRO, AUTOCAD, CADKey, dBASE-III, VMS, DECNET,
MS/DOS, Microsoft Windows, Microsoft NT, Microsoft
Office, Microsoft Access, Microsoft PowerPoint,
Microsoft Project, TGV MultiNet (TCP/IP software
for VAX), TGV Netware (Novell Netware for VAX),
YP/DNS, RSTS.
PROFESSIONAL ASSOCIATIONS
SOCIETY FOR SOFTWARE QUALITY - 1/98 - Present
Member, San Diego Chapter
EDUCATION
BDO STEADMAN / RATIONAL SOFTWARE TRAINING - 1997
Certificate: Advanced SQA Suite - TeamTest
QUINSIGAMOND COMMUNITY COLLEGE - 1988
Degree: Associate of Science of Electronics.;
Minor: Engineering; Computer Tech
WALT DISNEY COMPANY - 1987
Certificate: Business Management - Walt Disney
World College Program
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