Seeking a PC Technician/Hardware/Helpdesk Support

[Thomas Riddell]

Resume # : 61585
Header : Seeking a PC Technician/Hardware Support
Date : November 19 1999
Name : Thomas Riddell
Address : 56 Johnson ave 3b
Sayvile, New York 11782
Country : USA
Phone # : 516-218-4329 Fax # :
Email : T...@techie.com

Resume

Thomas C. Riddell
56 Johnson Ave
Sayvile, NY 11782
(516)218-4329
trid...@netzero.com

Objective: Seeking a PC Technician/Hardware Support position with an
organization that will utilize my technical experiences and allow opportunity
for growth

Highlights of Qualifications
- Two years PC technician and computer hardware experience
- Ten years of sales and customer service experience
- Reliable and adaptable; acquire new system skills with expediency

Computer Software
Windows (3.1, 95, & 98,NT), DOS, OS/2, Red Hat Linux, Microsoft Word (97,2000)
TCP/IP, Outlook (97 & 98,2000), MS Front Page (97 & 98,2000), MS Internet
Explorer (4.x & 5.x), Netscape Navigator

Computer Hardware
Installing Hard Drives, CD-ROMs, DVD Drives, Modems (internal, external, &
cable), Printers (HP, Epson, & Cannon), Video and Sound Cards, LAN setup,
Serial and Parallel ports, and RAM memory chips.

Relevant Skills and Experience

TCR Computech August 1997 to August
1999
Burlington, Ontario

Technician - Installed the following devices in consumer and business
computers: RAM chips, CD-ROMs, hard drives, video cards, tape backups systems,
modems (internal, external and cable), sound cards, DVD drives, motherboards,
CPUs, Operating Systems. I have setup LANs for small networks using Microsoft
Networking in a Windows 98 environment. Also, I have built new systems for
consumers, performed purchasing and resale of computer software and hardware,
and instructed users in basic computer usage.

Canadian Auction Group August 1986
to April 1998
Hamilton, Ontario

Auctioneer and Ringstaff - Worked the floor the floor obtaining and relaying
bids to auctioneer. Also performed sales calling as an auctioneer.

Office Staff - Answered phones, performed errands, cleaned and prepped cars for
auctions. I assisted in accounts receivable, accounts payable, and assisted
owners in obtaining proper registration and title. Also arranged for vehicle
delivery for non-local dealers.

Yard Staff - Marked up and moved cars for sale, and performed condition reports
on cars.

Education

DeVry Institute of Technology
Toronto, Ontario
Computer Upgrade Certification
February 1998

World Wide College of Auctioneering
Mason City, IA
Diploma in Auctioneering
December 1989

.... end of resume ....
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