Hi ,
Please share your profile to adi...@torquetek.com
Service Now Administrator / Developer
Remote Role
Long Term
Client is looking for a Service Now Developer who will be responsible for design, develop, and implement applications using general languages and technologies (e.g., JavaScript, HTML, CSS, Angular, REST and SOAP) to support business requirements on the ServiceNow platform, working on key projects and initiatives. The developer will be responsible for the hands-on development on the ServiceNow platform as well as aiding in the solution design when required. Core focus will be solutions in the Change Management, ITOM, Event Management and CMDB areas, but will also need experience in all ITSM Core areas.
This role will require the developer to work effectively in both an independent and team-oriented environment.
You bring:
· A Computer Science degree or equivalent IT technical Diploma.
· A strong understanding of ITIL practices. ITIL V4 Cert preferred
· Conceptual and practical understanding of SDLC, ITIL and Agile Frameworks
· Minimum 4+ of Development and administration experience ITSM, ITOM, CMDB, CMS, SecOps modules of ServiceNow
· 4+ years technical experience in building ITOM (CMDB, Discovery, Event Management)
· Working knowledge of Discovery and Application Dependency mapping with tools such as Application Dependency Mapping (ADM), SolarWinds Server & Application Monitor, Dynatrace.
· Minimum of 3 years of experience with ServiceNow Discovery and Service Mapping
· Minimum of 3 years of experience with Web Services, HTML, REST, XML, and JavaScript
· Minimum of 3 years of experience working with LDAP, Azure AD and Active Directory
· Strong technical understanding of the ServiceNow platform in general and Integration tools
· Experience working within Agile delivery methodology
· Certification required: ServiceNow Sys Admin. Certification preferred: Discovery, CMDB
· Frequently assigned to changing priorities.
· Experience needed in Service now Quebec and Rome Release
· Experience in ServiceNow ITOM modules: Service Mapping, Discovery, Event Management, Cloud Management, Orchestration, CMDB, and Asset Management.
· Hands-on with ServiceNow integrations to Azure, VMware, integration & automation expertise with 3rd party tools such as PagerDuty, SolarWinds, Dynatrace, Jira SD, Okta, Azure AD, Office 365,
· Knowledge of various discovery technologies
· Experience integrating ServiceNow with various event management platforms (Splunk, Axonius, SolarWinds, AlertSite, Nagios and Dynatrace)
· Working knowledge and experience in storage, network, and compute of enterprise environments etc.
· Have good understanding of domain separations and User Lifecycle Management
· Experience in data loading via import sets and transform maps.
· Experience of handling Bug Fixes and Enhancement requests
· Experience scripting with Perl, WMI, SSH, JavaScript. SNMP
As a Service Now Developer, this is your opportunity to:
· Serve as ServiceNow Technical engineer for ITOM (CMDB, Discovery, Event Management, Asset Management) and other ITSM implementations.
· Provide development to include creation, configuration, and customization of patterns, Discovery Schedules, Event rules, application fields, from design, business rules, client scripts, user roles and groups, access controls, and more on the various system applications
· Build and execute integrations to existing and new IT Operations Management tools such as PagerDuty, SolarWinds, Dynatrace, Jira SD, Okta, Azure AD, Office 365 using ServiceNow workflows, scripting, and web services/REST APIs as required.
· Write, test and debug common script types including Client Scripts, UI Policies, Business Rules, and Script Includes, using JavaScript, AngularJS, HTML, CSS and Jelly as required
· Integrate ServiceNow ITOM modules with a variety of enterprise monitoring tools, automation of alerts, application management tools using plugins and API methods.
· Develop integrations to existing IT Operations Management tools using ServiceNow workflows, scripting, and web services/REST APIs as required.
· Participate in code reviews and review all technology-related deliverables.
Thanks & Regards
Aditya
IT Recruiter
Office: (919) 234-7048 |
Torque Technologies LLC A |
Torque Technologies LLC is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status.
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